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$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2274 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,275 reviews
  • Rated 3 out of 5 stars

    Good but that’s it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s customer service was excellent, but these were great for battery life not much else. Not very loud, no base no noise reduction. You are paying for the name Sony and warranty. Good but that’s about it. Expected more for this price point. Not studio quality more, but not this.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidW, Thank you for the feedback on your experience with your Sony WHCH520. While we're glad you like the great battery life, we regret to hear that the volume level and overall sound quality did not live up to your expectations. To ensure optimal listening experience, please follow the troubleshooting steps on this link:

      https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776823.html

      https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776831.html

      The WHCH520 doesn't have a noise cancelling feature. I'd suggest going up a notch and check out the Sony WH-CH720N if you're looking for an excellent noise cancelling headphones. And for top notch, premium noise cancelling headphones, I'd recommend checking out the WH1000XM4 and WH1000XM5. Hope this helps!

      Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony!


      -Sam Sony_US

  • Rated 4 out of 5 stars

    good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as per the brand sony its not as good as i think. but obviously quality is good sound is like ch500 not enough bass and for me is not comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought for my daughter and she loved! She uses everywhere ❤️ we are in peace now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great:)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well enough for me. Just keep up the great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones that work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product exceeded my expectations, as did the timely, damage-free shipping. Many thanks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for a kids gift.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice headphones for a reasonable price. Sony is a great product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Palsmith09,

      Awesome! We are so happy to hear your satisfaction with the superb performance of the WH-CH520 Wireless Headphones for its price. We are also delighted to know that you find it perfect as a gift. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you so much for the 5-star review and for commending Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like over the ear, so these work well for an inexpensive product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnnyB, We're glad that these headphones work well. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin Sony_US

  • Rated 4 out of 5 stars

    Pretty Decent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are loud and comfortable, budget friendly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi amunoz,

      Amazing! We are truly happy hear your satisfaction with the incredible sound quality, very comfortable fit design, and reasonable price of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. I chose this type because it also keeps my ears warm when it's cold outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great introductory headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter loved getting her first wireless headphones. This is a great introductory headphone for a child, age 11.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son for Christmas. Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for work and i have not been able to use it yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reasonable item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is low, the quality is too small, not good as other headphone. Low SPECs cost saving product

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Adequate, but small.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my son. The quality of sound on this wasn't as good as the JBL Tune 660NC that he eventually got and the pads were a bit on the small side making it less comfortable. He's a drummer and wanted comfortable over-the-ear style, BT headphones. Certainly less expensive than the JBL Tune 660NC, but didn't work for his needs.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PapaCraft,
      Thank you for your time writing this review. We're sorry to hear that our WHCH520 headphones did not meet your son's needs and expectations. Sony values the opinions of customers and is always striving to provide the best experience possible. You may find this link helpful with steps to try if the sound quality is low: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776831.html

      If you feel discomforts while wearing the headset, try extending the slider and adjust the orientation of the left and right units so that each earpad fits snugly over each part of your ear. If you put on the headset without adjusting the slider, the headset may not be positioned properly on your head, resulting in discomfort. For reference: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html

      Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. We've taken note of your feedback and thanks again for purchasing Sony. - Kris Sony_US

  • Rated 4 out of 5 stars

    For young kids - too small for adults

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good brand, small size, not for adults - young kids

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheapest choice for a great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for hearing news! Could de a little better for music

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RudimarB,

      Thanks for commenting! We are thrilled to know your satisfaction with the exceptional performance of the WH-CH520 Wireless Headphones. We greatly appreciate your input when playing music. To ensure you are getting the most out of your headphones, please make sure you have downloaded the Sony Headphones Connect app. There you will find all sorts of tools like an equalizer to fine-tune your WH-CH520 and maximize its volume to your liking.
      ref: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html?search=equalizer

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you so much for your purchase and for choosing Sony!

      Romeo Sony_US

  • Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arise quick,and Great sound headphone would buy again A+++

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GaryB, We're very happy to hear this feedback! Good to know you're enjoying the great sound quality of your Sony WHCH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Wireless bluetooth headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase and pleased. My first wireless bluetooth headphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony Wh-Ch520

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter and she is very happy with them. The only issue we had is that we couldn't connect them to an old MPOW wireless receiver that we tried to set up for her to use with an analog Korg drum machine. She uses them for her phone and they work great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price, no noise cancellation so be aware

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MadG,

      Thanks for commenting! We are happy to know your satisfaction with the superb performance of our WH-CH520 for its price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US