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Customer reviews

Rating 4.6 out of 5 stars with 2387 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,388 reviews
  • Rated 5 out of 5 stars

    User

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product I love Sony have been using it for years

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasminderS,

      Amazing! We are so happy to know your satisfaction with the superb performance of the WH-CH520. We are also delighted to hear that you love our products. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank very much for your purchase and trusting Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality for the price! Also I like the color!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Armando,

      Thanks for commenting! You've made a great choice! We are extremely pleased to know that it suits your needs. We are also delighted to hear that you like the color of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Good sounds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price and helps me stay in tune with my workouts.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tommy,
      We are delighted to hear that you've been using the WH-CH520 headphones on your workouts!

      Designed with comfort in mind, these headphones are lightweight and feature soft earpads.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    perfect headphones for my teen!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice price. awesome sound, perfect headphones, not too bulky

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi momcleaner, Thank you for the great review! We're thrilled you like the awesome sound quality and lightweight design of your Sony WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, purchased in store. Would recommend , use them often .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good connects to my phone as soon as I turn them on , and are very loud.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the positive feedback, AniyahD! We're glad that you are impressed with the connectivity and yes, they can be as loud as you want. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for the perfect star review and for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    My pookieee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like this so much… my pookie!! ❤️ It’s better than people who like to talk. Heheh JK but it’s still my pookie.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi onyourm,
      Thank you so much for your kind words! We're thrilled to hear that you're enjoying your WHCH520 headphones. They truly offer a great listening experience, perfect for those moments when you want to relax and unwind.

      Thanks for choosing Sony!
      Best regards,
      - Stephanie Sony_US

  • Rated 5 out of 5 stars

    m

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ******THESE ARE REALLY QUITE GOOD> I WILL GET ANOTHER PAIR

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinB,

      That's fantastic! You've made a great choice! We are so happy to know your satisfaction with the superb performance of the WH-CH520, and that you will get another pair of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Beige headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works absolutely great especially for how much it is.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeeF!
      It's great to hear that your headphones are working so well!

      With our WH-CH520 you can keep your music playing all day with a battery life that delivers up to 50 hours of power.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Great Bluetooth headphone s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, excellent product sounds good no complaints!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nate, We are happy that you like your new Sony wireless headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really nice headphones. Cannot hear outside noises.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi savannah, We are glad that you really like your new Sony headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Best Buy!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them , the price and the product all worth it !!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SherlinH,

      That's amazing! We are very happy to know that you love our WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Good and basic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality headphones- which the phone feature was better- but otherwise a great product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi K00Ds5,

      Thank you for the review. We're glad to hear that you like the quality of the headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony!

      -David sony-global

  • Rated 4 out of 5 stars

    Good for the the price!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good for the price and has good noise isolation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new headphones, great clarity, volume, sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Flowergirl,

      Amazing! We are extremely pleased to hear that you love your new WH-CH520 Wireless Headphones and that you are satisfied with its incredible sound quality. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 3 out of 5 stars

    ehh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't show up on some bluetooth devices, because you have to download an app first, (I'm guessing, because that's how it connected to my phone). And you can't listen to them while they charge. No aux cable, so you can't connect if it's not recognized on certain devices. *Pluses= charges quick, and battery has a long life

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Demi,

      Thank you for sharing your experience with the WHCH520. We are glad to hear your satisfaction with its long-lasting battery life and quick charge feature. We greatly appreciate your input with the wired connection option and the use while charging function. Regarding Bluetooth pairing, you can actually pair and connect the WHCH520 to your device without using the Sony Headphones Connect app. To pair a second or subsequent device (the headset already has pairing information for other devices), press and hold the Bluetooth/Power button for about 5 seconds or more to enter pairing mode manually. For more details, please visit following Help Guide link:
      Pairing and connecting with a Bluetooth device - https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776852.html?search=Bluetooth%20pairing

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      If there's something we can do to help or you may need more information/technical assistance with our product in the future, please feel free to email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you so much for your purchase and for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    AMAZING SOUND...!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT , GREAT WIRELESS HEADPHONES, HIGHLY RECOMMENDED.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuisC,

      Thank you for the 5-star rating and we're glad to hear that you love the sound quality of the headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. We appreciate the recommendation and thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    GREAT

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the gym!! Connecting to Bluetooth easy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this at the gym. Works well. I did think that when it is connected to my iphone it would announce when calls come in

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bigger in picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked bigger in the picture than what i got when i recieved the headphones

    No, I would not recommend this to a friend