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$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2274 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,274 reviews
  • Rated 2 out of 5 stars

    Just alright...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are cheaply made and the sound quality on them is just alright. While handling them I felt like I would break them because the headband was so flimsy. If you're just looking for mere sound and not quality I would say these are decent. I gave them to my 12 year old nephew.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KathleenO,
      Thanks for reaching out and sharing your honest feedback about the WH-CH520 headphones. We’re sorry to hear that the build quality and sound experience fell short of your expectations.

      We really appreciate you taking the time to share your perspective on the feel of the headband.
      Your feedback is truly valuable. It helps us understand where we can make improvements for future models.

      We appreciate you giving Sony a chance with this product.
      Sincerely,
      Estefany sony-global

  • Rated 4 out of 5 stars

    Everyday value headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid headphones. Nothing too special, but a pretty solid value.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fine, but could be better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but I wish the size of the earpieces were bigger. Plus no audio jack on the side means you're only limited to Bluetooth and USB connections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality headset. Easy to use and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product in this price. Speaker quality is wonderful. Bluetooth connection still quality full as I am using more than a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this headphone. Price is reasonable. Recommend to families and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great inexpensive headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great simple headphones. These were for my 9 year old and greatly do the trick without the suoer high cost.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wouldn't reccommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion, not worth it. I have $20 JBL headphones I got from Amazon that are way better. These are not the most comfortable to wear and I've had issues with the battery and bluetooth connectivity.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. However my ears get tired of the pressure, so i cannot wear the headphones more than an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money, good for younger kids, before you buy them expensive one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony WH-CH520

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy set-up! Nicely priced. Would recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confused

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not been able to sync with my new Sony TV for some reason. I will have to download the instructions since I cannot use the Huble Telescope to read the instructions that came with the headphones. Which by the way were written by a lawyer. The packaging was fantastic, but that is a one-shot deal. For the money so far, I'm okay with the product, but yet to hear the quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice quality for the price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical but I'm glad bought them! Very good value for your money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A present for my niece

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them as a birthday present for my niece. I hope she likes them. I did my review and decided this was a good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing…should purchase. Great Christmas gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Provides peace for others

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my parents as they both complained about the other watching shows the other did not watch too loud. Now they each watch in peace

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Budget friendly headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functional for affordable price. I use to study & they work great but the ear is slightly uncomfortable after long hours

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They’re okay for making calls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for use in my office to make calls. They’re not the most comfortable after 30 minutes of use but they get the job done at a cheap price. The mic is clear and sound quality for calls is very good. I’m not sure I’d buy them again

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rodger,

      While we are thrilled to know your satisfaction with the reasonable price and exceptional performance of the WH-CH520 for calls, we are really sorry if the fit of these headphones isn't great for you. This is certainly not the experience we were hoping you would have. The WH-CH520 was designed for all day comfort with an adjustable headband and soft earpads. To ensure that you are wearing the headphones correctly, please follow our suggested troubleshooting steps on these links:
      How to wear the headband headphones correctly so it is comfortable - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch520/articles/00282845
      Wearing the headset - https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html?search=fit

      I hope this helps.

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      If there's something we can do to help or you may need more information/technical assistance with our product in the future, please feel free to email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you so much for your purchase and for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    very good help

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy is very good amazing product customer help is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent earphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love uding my earphones. My kids eants me to buy for them but i cant afford another one.

    I would recommend this to a friend