Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 10736432
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Adequate, but small.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was for my son. The quality of sound on this wasn't as good as the JBL Tune 660NC that he eventually got and the pads were a bit on the small side making it less comfortable. He's a drummer and wanted comfortable over-the-ear style, BT headphones. Certainly less expensive than the JBL Tune 660NC, but didn't work for his needs.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PapaCraft,
Thank you for your time writing this review. We're sorry to hear that our WHCH520 headphones did not meet your son's needs and expectations. Sony values the opinions of customers and is always striving to provide the best experience possible. You may find this link helpful with steps to try if the sound quality is low: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776831.html
If you feel discomforts while wearing the headset, try extending the slider and adjust the orientation of the left and right units so that each earpad fits snugly over each part of your ear. If you put on the headset without adjusting the slider, the headset may not be positioned properly on your head, resulting in discomfort. For reference: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html
Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. We've taken note of your feedback and thanks again for purchasing Sony. - Kris
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good we have bought this item and it is useful for kids learning
I would recommend this to a friendFor young kids - too small for adults
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good brand, small size, not for adults - young kids
I would recommend this to a friendWill get the job done.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent pair of headphones for $40. The buttons are a little fidgety in turning it on and off.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Spaceman86,
Thanks so much for sharing your thoughts on the WH-CH520. We're glad to hear you're enjoying them overall for the price.
However, we're sorry to hear that the buttons have been a bit fidgety for you. We really appreciate that feedback.
If you ever feel like they aren't working the way they should, please don't hesitate to reach out to our support team so we can help you out. https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for considering Sony and sharing your feedback.
Sincerely,
Estefany
- Pros mentioned:Sound quality
Not sturdy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Left side of my headphones came off. The cushioning part came off unfortunately and I haven’t had these that long. But the sound quality was amazing
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello User152268,
Thank you for considering Sony products.
We’re honored to hear that you appreciated the sound quality of your WHCH520 headphones, though we are truly sorry to learn about the cushioning on the left side coming off so soon. We understand how disappointing this must be, especially with a product you haven’t had long. We recommend checking online for a local electronic repair center that might help restore your headphones. If you’re interested in exploring our latest products, please visit our website at https://electronics.sony.com/ where you’ll find our current lineup with the newest technology.
Best regards,
-Fred
Cheapest choice for a great experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for hearing news! Could de a little better for music
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RudimarB,
Thanks for commenting! We are thrilled to know your satisfaction with the exceptional performance of the WH-CH520 Wireless Headphones. We greatly appreciate your input when playing music. To ensure you are getting the most out of your headphones, please make sure you have downloaded the Sony Headphones Connect app. There you will find all sorts of tools like an equalizer to fine-tune your WH-CH520 and maximize its volume to your liking.
ref: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html?search=equalizer
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you so much for your purchase and for choosing Sony!
Romeo
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arise quick,and Great sound headphone would buy again A+++
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GaryB, We're very happy to hear this feedback! Good to know you're enjoying the great sound quality of your Sony WHCH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! -Sam
Present
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves them! I got the brown color for his 18th birthday.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ReginaB, Happy belated birthday to your son! You've made an excellent choice giving him the Sony - WH-CH520 as a gift. With the 50-hour battery life, he will have enough power and great sound quality to enjoy his favorite music wherever he goes, we hope this continues to be a pleasant experience for him. Thank you for choosing Sony, regards. -Dominick
Headphones Stayed Unpaired
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones were unable to pair the tv or CD changer. They did not work for me.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Wodiuck,
Thank you for considering Sony products.
We apologize for the trouble you have experienced with pairing the WH-CH520 headphones to your TV or CD changer. Please ensure the headphones are set to pairing mode to connect via Bluetooth. Step-by-step instructions for activating pairing mode can be found here: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776852.html
Additionally, please verify that the device you are connecting supports the A2DP Bluetooth profile, which is required for audio streaming. If the issue persists, the best next step is to contact our dedicated support team for advanced troubleshooting.
You can access all necessary contact options and resources at this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Best regards,
-Fred
Loved!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought for my daughter and she loved! She uses everywhere ❤️ we are in peace now
I would recommend this to a friendGood for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price, no noise cancellation so be aware
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MadG,
Thanks for commenting! We are happy to know your satisfaction with the superb performance of our WH-CH520 for its price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Headphones that work!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product exceeded my expectations, as did the timely, damage-free shipping. Many thanks!
I would recommend this to a friendGreat sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphone are not comfortable when people use very long lasting
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi HungTrang,
Thanks for sharing your thoughts! We're appreciate your feedback and will pass it along for future enhancement. We hope you have amazing moments with the WHCH520.
Thanks for choosing Sony.
-Eliab
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent but small, works as described. Would buy again.
I would recommend this to a friendGreat introductory headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My granddaughter loved getting her first wireless headphones. This is a great introductory headphone for a child, age 11.
I would recommend this to a friend- Pros mentioned:Sound quality
Headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is decent and really good for price given
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZarghaamA,
Fantastic! We're thrilled to know that you are satisfied with the superb sound quality and reasonable price of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Connectivity
Basic headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great for the gym and are easy to connect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaribelR,
Fabulous! We are truly delighted to hear your satisfaction with the superb performance of our WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you for your purchase and for choosing Sony!
- Romeo
Sony Wh-Ch520
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my daughter and she is very happy with them. The only issue we had is that we couldn't connect them to an old MPOW wireless receiver that we tried to set up for her to use with an analog Korg drum machine. She uses them for her phone and they work great.
I would recommend this to a friendGreat Headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. I chose this type because it also keeps my ears warm when it's cold outside.
I would recommend this to a friendOk headphones.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok headphones. The $20.00 Sony sound a little better in my opinion if you want Bluetooth connectivity without spending a lot then yes; but if you can save your money and spend to get the 1 or 2 models higher. To me the sound was coming low on this model.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Techsavvy1, We appreciate you taking the time writing us your feedback about the WHCH520. We regret the the loudness did not meet your expectations. You may try the following steps below to troubleshoot low sound issue:
Adjust the volume of the headset and the connected device.
Connect the Bluetooth device to the headset once again.
Reset the headset.
Initialize the headset, and pair the headset and the device again.
Please check the Help Guide for more details:
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776823.html
If this does not help, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin