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Customer reviews

Rating 4.6 out of 5 stars with 2336 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,336 reviews
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they work well and connect to my PC well. Get one!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeS,

      Fabulous! We are truly delighted to hear your satisfaction with the superb performance of our WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for recommending our WH-CH520 and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Works great:)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well enough for me. Just keep up the great work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Average

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are good not very loud but nice anuff to hear!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KenyattaJ,
      Thanks for reaching out. It’s great to hear that you’re enjoying the sound quality of your WH-CH520 headphones.

      We really appreciate the feedback about the volume. To get a louder, fuller sound from your headphones, we highly recommend using the Sony | Sound Connect app. You can use the Equalizer settings to boost the volume levels and find a sound profile that hits a bit harder.

      Give that a shot!

      Thanks for considering Sony and sharing your feedback.
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Ok product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall product. But not very loud! I work in a loud warehouse setting and work out a lot and it blocks neither the loud machines at work or the loud public gym. But the battery lasts long, they connect great and automatically and they fit comfortably.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WhitneyT,

      Thanks for commenting. We are thrilled to know your satisfaction with the long-lasting battery life, Stable Bluetooth connectivity, and very comfortable fit design of the WH-CH520. We truly appreciate your feedback with its loudness/volume. The loudness as well as the sound quality of these headphones usually differs from the source's signal and content that is playing. To ensure that you are getting the most out of your headphones, please make sure you have downloaded the Sony Headphones Connect app. There you will find all sorts of tools like an equalizer to fine-tune your WH-CH520 and maximize its volume to your liking.

      I hope this helps.

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you so much for your purchase and for choosing Sony!

      Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5* noise block for sensory overload situation 5***

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TammyM,

      Thanks for purchasing our WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for work and i have not been able to use it yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reasonable item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is low, the quality is too small, not good as other headphone. Low SPECs cost saving product

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Do the job, and hassle free pickup from best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered a similar item from another big box store. Order was unable to be filled and they wanted to ship. I needed it now. Found these, ordered online for pickup close by with no hassle. They work great for normal use. Mic is not so great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi paulb,

      That's amazing! We are thrilled to know your satisfaction with the superb performance of the WH-CH520 Wireless Headphones. We are also delighted to hear that you had a great shopping experience with Best Buy.

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use these. I had some before, but I lost them, but they are a good product seriously

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless bluetooth headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase and pleased. My first wireless bluetooth headphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son for Christmas. Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift for my granddaughter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter loves them. She is a little young for air pods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product would recommend. Used it extensively

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good but they break easily We returned and got a new one but it broke also a week later..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good headphones, but wayyyyy over priced

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good however they are wayyyyyy over priced. I wouldn't buy them again at the price.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TeriC,
      Thanks for the feedback. It's great to hear you think the headphones are good, but we’re sorry the price didn't feel right for you.
      We really appreciate you sharing your thoughts with us, as it helps us improve.

      We appreciate you giving Sony a chance with this product.
      Warm regards,
      Estefany sony-global

  • Rated 3 out of 5 stars

    Sounds good, but a little big & chunky

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I was expecting, let down a little. Not comfortable, a little big & chunky. Not user intuitive buttons and features.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It work!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Could have simpler connections.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for kids

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are good for kids, but it is too small if they are used for adult

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony - WH-CH520 Wireless Headphone with Microphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to purchase allways great item to have greatest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones for college student

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money; purchased for my granddaughter's first college year so she can do work in her dorm room.

    I would recommend this to a friend