Customer Ratings & Reviews

Hi Daniel,

Thanks for posting your review! We're glad to hear that you find the WH-CH520 headphones to be a great value and that they are working well for your everyday use. For an even more customized experience, don't forget to install the Sony | Sound Connect app on your phone.

Thanks for choosing Sony.

Sincerely,
Jenn | Sony Social Media Team.

Hi DavidW, Thank you for the feedback on your experience with your Sony WHCH520. While we're glad you like the great battery life, we regret to hear that the volume level and overall sound quality did not live up to your expectations. To ensure optimal listening experience, please follow the troubleshooting steps on this link:

https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776823.html

https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776831.html

The WHCH520 doesn't have a noise cancelling feature. I'd suggest going up a notch and check out the Sony WH-CH720N if you're looking for an excellent noise cancelling headphones. And for top notch, premium noise cancelling headphones, I'd recommend checking out the WH1000XM4 and WH1000XM5. Hope this helps!

Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony!


-Sam

Hi, CrisolC,

Thanks for the great review! We are very glad to hear how much you are enjoying your Sony Headphones! It is great to hear how they met your needs effectively Do not forget to download the Sony Sound Connect app to enhance the experience!

Thanks for choosing Sony, have a wonderful day!
-DiegoV

Hi Palsmith09,

Awesome! We are so happy to hear your satisfaction with the superb performance of the WH-CH520 Wireless Headphones for its price. We are also delighted to know that you find it perfect as a gift. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

Thank you so much for the 5-star review and for commending Sony!

- Romeo

Hi JohnnyB, We're glad that these headphones work well. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin

Hi amunoz,

Amazing! We are truly happy hear your satisfaction with the incredible sound quality, very comfortable fit design, and reasonable price of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

Thank you very much for your purchase and for choosing Sony!

- Romeo

Hi PapaCraft,
Thank you for your time writing this review. We're sorry to hear that our WHCH520 headphones did not meet your son's needs and expectations. Sony values the opinions of customers and is always striving to provide the best experience possible. You may find this link helpful with steps to try if the sound quality is low: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776831.html

If you feel discomforts while wearing the headset, try extending the slider and adjust the orientation of the left and right units so that each earpad fits snugly over each part of your ear. If you put on the headset without adjusting the slider, the headset may not be positioned properly on your head, resulting in discomfort. For reference: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html

Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. We've taken note of your feedback and thanks again for purchasing Sony. - Kris

Hi BrianC. Thank you for your positive review!. We're thrilled to hear that you find our product to be great value for the price, especially when compared to higher-priced similar headphones. We strive to offer high-quality products at competitive prices and your satisfaction is our top priority. Enjoy your listening experience!. Thanks for choosing Sony. Regards, Milton.

Hi RudimarB,

Thanks for commenting! We are thrilled to know your satisfaction with the exceptional performance of the WH-CH520 Wireless Headphones. We greatly appreciate your input when playing music. To ensure you are getting the most out of your headphones, please make sure you have downloaded the Sony Headphones Connect app. There you will find all sorts of tools like an equalizer to fine-tune your WH-CH520 and maximize its volume to your liking.
ref: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html?search=equalizer

With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

Thank you so much for your purchase and for choosing Sony!

Romeo

Hi GaryB, We're very happy to hear this feedback! Good to know you're enjoying the great sound quality of your Sony WHCH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! -Sam