Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 10736432
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
It works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfect for the price! My daugher loves it a lot.
I would recommend this to a friendTan TV headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These can only be used if I connect through my fire TV every time I want to use them but then no one else can hear the TV unless I disconnect them from the TV each time. I wanted them because I am hard of hearing so everyone else in the room can hear the TV at a normal volume
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SallyW,
Thank you for reaching out. We're sorry to hear about the trouble you're having with your WH-CH520 headphones and your Fire TV. It sounds like the headphones are staying connected to the TV even after you turn them off, which is preventing others from hearing the audio.
To fix this, you may need to manually disconnect the headphones from the Fire TV's Bluetooth settings after each use. A good tip is to go into the TV's Bluetooth menu and "Forget" the device. Then, reconnect them only when you need them. This should prevent the TV from automatically connecting to them every time.
Thanks for choosing Sony.
Best regards,
Eliab
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Headphones- Gifted my cousin for her birthday and she loved it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlishaT. We're excited to hear you loved the headphones to give it as a present!. That's fantastic to hear that your cousin loved the headphones you gifted her too!. Sony headphones are incredibly well-received for their comfort and sound quality, making them an excellent choice for a birthday present. Thanks for choosing Sony!.-Milton.
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good ones now connected to my son TV but i have to connect mine to his Samsung table because one cannot connect to his tv and table
I would recommend this to a friendGood for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price, no noise cancellation so be aware
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MadG,
Thanks for commenting! We are happy to know your satisfaction with the superb performance of our WH-CH520 for its price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Good quality for price, bit small.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money it will definitely do the work, I’d say that having big ears won’t help.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ICAP, thanks for the 5-star rating! We're glad you like your new Sony - WH-CH520 Wireless Headphones, they offer an excellent value for their price, thanks for choosing Sony, regards. - Dominick
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my grandsons cell phone. Uses it constantly
I would recommend this to a friendHeadphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is decent and really good for price given
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZarghaamA,
Fantastic! We're thrilled to know that you are satisfied with the superb sound quality and reasonable price of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Basic headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great for the gym and are easy to connect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaribelR,
Fabulous! We are truly delighted to hear your satisfaction with the superb performance of our WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you for your purchase and for choosing Sony!
- Romeo
Decent budget headphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this budget headphone is acceptable. Sound quality is good with alot of bass
I would recommend this to a friendBrand response from SonyListens
Posted .Hello, TedA. Thank you for sharing your experience with us! We're glad to know you're enjoying the bass from your WH-CH520 Wireless Headphones! Remember the sound quality can be customizable to your music preference with EQ Custom on the Sony | Headphones Connect App; you can also boost the quality of compressed music files and enjoy streaming music with high quality sound through DSEE™ (Digital Sound Enhancement Engine). We would like to know if there's any advice you want to give to us to help us improve the rating! Thank you for choosing Sony, best regards. -Jenn.
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Good buy for your money. I recommend them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user754054, thanks for sharing your experience with the Sony - WH-CH520! It's rewarding to hear that they're delivering great value for their price. With stunning sound quality, long battery life, stable connectivity and enhanced call performance, these headphones are built to keep up with your day! Thank you for choosing Sony. Regards, -Dominick
Ok headphones.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok headphones. The $20.00 Sony sound a little better in my opinion if you want Bluetooth connectivity without spending a lot then yes; but if you can save your money and spend to get the 1 or 2 models higher. To me the sound was coming low on this model.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Techsavvy1, We appreciate you taking the time writing us your feedback about the WHCH520. We regret the the loudness did not meet your expectations. You may try the following steps below to troubleshoot low sound issue:
Adjust the volume of the headset and the connected device.
Connect the Bluetooth device to the headset once again.
Reset the headset.
Initialize the headset, and pair the headset and the device again.
Please check the Help Guide for more details:
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776823.html
If this does not help, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
birthday gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my 9 year old son and he loves it and so do I
I would recommend this to a friendGreat for kids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony never disappoints, my son likes it , I like …
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your experience with the WH-CH520, ThiagoG! We're glad to hear that both you and your son are enjoying them. It's wonderful to know that Sony continues to meet your expectations. The WH-CH520 is designed for everyday comfort and features impressive battery life, helping you listen to your favorite music for up to 50 hours on a single charge. We're grateful for your support and excited that our product is making a positive impact for your family! If you ever have any questions or want tips to get the most out of your headphones, feel free to reach out.
Thanks for choosing Sony!
Best regards,
Gus
Sony Social Media Team
Good Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they work well and connect to my PC well. Get one!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeS,
Fabulous! We are truly delighted to hear your satisfaction with the superb performance of our WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for recommending our WH-CH520 and for choosing Sony!
- Romeo
Sony Wh-Ch520
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my daughter and she is very happy with them. The only issue we had is that we couldn't connect them to an old MPOW wireless receiver that we tried to set up for her to use with an analog Korg drum machine. She uses them for her phone and they work great.
I would recommend this to a friendAlways Shop at Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing price, amazing product!! Best Buy is always the place to go!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayshaunV,
Thank you so much for your wonderful review! We are thrilled to hear that you are enjoying the WH-CH520 and that you found it at an amazing price.
The WH-CH520 have an ultra-long battery life of up to 50 hours.
Thanks for choosing Sony!
Best regards,
- Stephanie
Good deal!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones for the price would definitely buy again!
I would recommend this to a friendOk product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall product. But not very loud! I work in a loud warehouse setting and work out a lot and it blocks neither the loud machines at work or the loud public gym. But the battery lasts long, they connect great and automatically and they fit comfortably.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WhitneyT,
Thanks for commenting. We are thrilled to know your satisfaction with the long-lasting battery life, Stable Bluetooth connectivity, and very comfortable fit design of the WH-CH520. We truly appreciate your feedback with its loudness/volume. The loudness as well as the sound quality of these headphones usually differs from the source's signal and content that is playing. To ensure that you are getting the most out of your headphones, please make sure you have downloaded the Sony Headphones Connect app. There you will find all sorts of tools like an equalizer to fine-tune your WH-CH520 and maximize its volume to your liking.
I hope this helps.
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you so much for your purchase and for choosing Sony!
Romeo
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5* noise block for sensory overload situation 5***
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TammyM,
Thanks for purchasing our WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you for choosing Sony!
- Romeo