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$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2274 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,274 reviews
  • Rated 3 out of 5 stars

    Price reflects Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price but doesn't stay connected to the device longterm. I'd recommend if you're not super techy. If you just want something to listen to music here and there.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback on the WH-CH520, KenyaC! We appreciate your comment about the product being good for the price.

      Regarding your concern about the connection stability, it might be helpful to ensure that both the firmware of the WH-CH520 and the “Sony | Headphones Connect” app are updated to the latest versions.

      To enhance the Bluetooth connection stability, make sure your headset is fully charged, keep the devices within a close range with no large obstacles or electronic interference and ensure that the headset is paired correctly through the app.
      https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000777246.html

      We value your recommendation for users who are looking for a simple device primarily for listening to music occasionally. If you encounter any further issues or have more questions, feel free to visit our support page for additional guidance.
      Thanks for choosing Sony!
      Gus Sony_US

  • Rated 4 out of 5 stars

    Replacement headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my father to replace another pair (not name brand), he is pleased with the headphones. Also happy with the Sirius XM and Amazon music subscriptions he got as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kimmy,

      That's awesome! We are thrilled to know that your father is well pleased with the superb performance of the WH-CH520 Wireless Headphones. We are also glad that he's happy with the music streaming subscriptions that he got. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best product I bought from Best buy store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with starting this Headphone until I went online for instructions which were not provided with product upon delivery. However I now use it regulary whinn watching ball games.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RoyH,

      Thanks for commenting. It is unfortunate to know that you had encountered an issue with your WH-CH520. Despite what happened, we are thrilled to hear that you were able to solve the problem by following some online instructions, and that you are now enjoying the performance of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    It's a great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like it should, I just wish it was bigger so it could fit around the ear, not just pressed against it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a hard time connecting these earphones to my IPhone. The Sony app doesn’t work and I wind up going to settings to connect. Other than that they work fine for what I paid.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ncreelwoman,

      We regret to hear that you are not completely satisfied with the headphones. We would like to know more about review and turn your experience around. We also want to make sure you get the most out of the WHCH520. Please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      -Ralph Sony_US

  • Rated 2 out of 5 stars

    Not for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These feel great, not for gaming. Good for music and more

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GreenvilleOhio,
      We appreciate you sharing your thoughts on the WH-CH520 headphones! It's great to hear you're enjoying them for music and other uses.
      However, we're sorry to hear they aren't quite working out for you when it comes to gaming.

      If you're interested in checking out some headphones that are specifically made for gaming, you might want to look at our INZONE lineup. The INZONE H9 and INZONE H5 are two fantastic options worth considering.

      Thank you for being a valued Sony customer and for your feedback.
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Mow Man

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I'm glad I purchased and would recommend them. The price was good. Could not ask for anything more for the money. Thanks Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mowman,

      Amazing! We are extremely pleased to hear your satisfaction with the exceptional performance and reasonable price of the WH-CH520 Wireless Headphones. We greatly appreciate your recommendation!

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Fantastic sound for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well as intended! Hooked them up to my bluetooth tv

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sony WH-CH520 wireless headphone Black

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good but it has a hard time finding or connecting to Bluetooth connections.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good headphones for their price. Not completely sound proof but does the job. Ears get sore after about an hour of use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MiaT,

      Thank you for the purchase! We're glad to hear that you like the price point of the headphones. These headphones features an adjustable slider (left and right) to ensure comfortable fit for long period of time. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great headphone wirless

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Speaker bought these for my young pre-teen daughter.She love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it in a deal. Got it to give as a gift. Work fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blutooth headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually worth the money. I haven’t had any issue with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Wireless Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife doesn't like them because I can't hear when I am wearing them with computer, lol I like them ver much.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaniceG,

      Awesome! We are thrilled to know that you like your WH-CH520 so much! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 3 out of 5 stars

    Just a maybe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually love anything Sony, but these headphones are tight fitting and a pain to use, that is, turning them on to use for phone and turning off so that I can hear sounds directly off my iPhone. Decent price though, but I will be looking for something easier to use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Worth the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it’s not bad. I haven’t had a chance to really test them out while cutting grass yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work great. And for the price it’s well worth the money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working these. Going to Sony site for if that doesn't help Will be coming to you guy????

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony - WH-CH520 Wireless Headphone with Microphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - WH-CH520 Wireless Headphone with Microphone - Black is a good product. 100% recommend

    I would recommend this to a friend