Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 10736432
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Great for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Head phones. I use these when doing Yard work.
I would recommend this to a friendPerfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought them for my husband. IHe love them. I am very please with this purchase.
I would recommend this to a friendGreat introductory headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My granddaughter loved getting her first wireless headphones. This is a great introductory headphone for a child, age 11.
I would recommend this to a friendDo the job, and hassle free pickup from best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered a similar item from another big box store. Order was unable to be filled and they wanted to ship. I needed it now. Found these, ordered online for pickup close by with no hassle. They work great for normal use. Mic is not so great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi paulb,
That's amazing! We are thrilled to know your satisfaction with the superb performance of the WH-CH520 Wireless Headphones. We are also delighted to hear that you had a great shopping experience with Best Buy.
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good we have bought this item and it is useful for kids learning
I would recommend this to a friendLoved!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought for my daughter and she loved! She uses everywhere ❤️ we are in peace now
I would recommend this to a friendHeadphones that work!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product exceeded my expectations, as did the timely, damage-free shipping. Many thanks!
I would recommend this to a friendGreat Headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. I chose this type because it also keeps my ears warm when it's cold outside.
I would recommend this to a friendPresent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves them! I got the brown color for his 18th birthday.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ReginaB, Happy belated birthday to your son! You've made an excellent choice giving him the Sony - WH-CH520 as a gift. With the 50-hour battery life, he will have enough power and great sound quality to enjoy his favorite music wherever he goes, we hope this continues to be a pleasant experience for him. Thank you for choosing Sony, regards. -Dominick
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent but small, works as described. Would buy again.
I would recommend this to a friendWorks great:)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work well enough for me. Just keep up the great work.
I would recommend this to a friendGreat sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphone are not comfortable when people use very long lasting
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi HungTrang,
Thanks for sharing your thoughts! We're appreciate your feedback and will pass it along for future enhancement. We hope you have amazing moments with the WHCH520.
Thanks for choosing Sony.
-Eliab
They’re okay for making calls
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for use in my office to make calls. They’re not the most comfortable after 30 minutes of use but they get the job done at a cheap price. The mic is clear and sound quality for calls is very good. I’m not sure I’d buy them again
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Rodger,
While we are thrilled to know your satisfaction with the reasonable price and exceptional performance of the WH-CH520 for calls, we are really sorry if the fit of these headphones isn't great for you. This is certainly not the experience we were hoping you would have. The WH-CH520 was designed for all day comfort with an adjustable headband and soft earpads. To ensure that you are wearing the headphones correctly, please follow our suggested troubleshooting steps on these links:
How to wear the headband headphones correctly so it is comfortable - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch520/articles/00282845
Wearing the headset - https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html?search=fit
I hope this helps.
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
If there's something we can do to help or you may need more information/technical assistance with our product in the future, please feel free to email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always use these. I had some before, but I lost them, but they are a good product seriously
I would recommend this to a friendGood
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for work and i have not been able to use it yet.
I would recommend this to a friendReasonable item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price is low, the quality is too small, not good as other headphone. Low SPECs cost saving product
No, I would not recommend this to a friendWireless bluetooth headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good purchase and pleased. My first wireless bluetooth headphones.
I would recommend this to a friendGood for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The head phone is doing the right job. The only catch is with the ear cushion being small size. Wearing for long sometimes hurt the ears. Battery life is very good. Otherwise no concerns on the output or hearing issues.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amit, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with your SONY unit. Put on the headset with each earpad fitting snugly over each part of your ear. Please check this link for more details:
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html?search=wearing
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! ~Earl
Excellent sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product in this price. Speaker quality is wonderful. Bluetooth connection still quality full as I am using more than a month.
I would recommend this to a friendBig Drop From Past Versions But Still OK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am mixed on how to rate this one. Buy if you want the most basic setup meaning that you get a vol up and down and a very confusing middle button. the headphones will jump to car and when you press the button to bring it back to headphones it just has to many issues meaning you cannot just press the mid button like in past. No you have to hold it an unusual time in hope it shifts back to headphones. Hit or miss on that function. Mostly have been miss for me. I hold it turns off and I am not just accepting that it do not function as the higher phones I have used in the past have functioned. the previous versions of years ago was so much better. I told the world about the greatness of these back then...but now...I tell them it is the best of the extremally basic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkO,
Thanks for commenting, and we are sorry if the controls of the WH-CH520 didn't live up to your expectations. We truly appreciate your feedback with this function. If your Bluetooth device supports the device operating function (compatible profile: AVRCP), the following operations are available. The available functions may vary depending on the Bluetooth device, so refer to the operating instructions supplied with the device.
Each button has the following function:
• Play (Middle button) - (play/call) / (power) / (Bluetooth)
- Play: Press once while paused.
- Pause: Press once during playback.
• – (Volume –) / (previous)
• +(volume +) / (next)
- Adjust the volume.
- Press and hold until you hear a notification sound to skip to the beginning of the previous track (or the current track during playback)/beginning of the next track. After releasing the button, press it repeatedly within 1 second to hear a notification sound and skip to the beginning of the previous/next track.
Note:
1. If the communication condition is poor, the Bluetooth device may react incorrectly to the operation on the headset.
2. The available functions may vary depending on the connected device, the music software, or app used. In some cases, it may operate differently or may not work even when the operations described above are performed.
I hope this helps.
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Should you need more technical assistance or information with our product, please feel free to email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
I hope this helps, and thank you for choosing Sony.
Best regards,
Romeo
Sony Social Support