Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 10736432
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Excellent earphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love uding my earphones. My kids eants me to buy for them but i cant afford another one.
I would recommend this to a friendHeadphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing…should purchase. Great Christmas gift
I would recommend this to a friendSony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not expensive. Does not stay on your head while moving around. Initially the sound was loud but gradually became lower in volume and will not change back. Average at best.
No, I would not recommend this to a friendGreat gift idea
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my nephew and he loves them, he is super excited to use them and he is about 11 years old, so getting a tween to like anything these days is hard!
I would recommend this to a friendvery good help
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best buy is very good amazing product customer help is very good
I would recommend this to a friendGreat headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I git these for my sister as a Cheistmas gift and she loves them
I would recommend this to a friendWouldn't reccommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In my opinion, not worth it. I have $20 JBL headphones I got from Amazon that are way better. These are not the most comfortable to wear and I've had issues with the battery and bluetooth connectivity.
No, I would not recommend this to a friendSony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an amazing product! I’m very happy with this investment the hands free system is the best!
I would recommend this to a friendGood value for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my daughter and she loves them. They work really good compared to a different set that she had. Very easy to set up and use.
I would recommend this to a friendFine, but could be better
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, but I wish the size of the earpieces were bigger. Plus no audio jack on the side means you're only limited to Bluetooth and USB connections
I would recommend this to a friendHighly Recommend
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice headphones. Very easy to use, great for teenagers
I would recommend this to a friendgood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great until the cuff was broken. my daughter was using it for 2 weeks until the cuff was broken.
No, I would not recommend this to a friendMerry Christmas
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were great headphones and best service here at Best Buy
I would recommend this to a friendGood option for the price but not good in general
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too small for my ears, the pressure hurt and gave me small headaches. Outside of that it’s good.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, Hannah!
We are sorry to hear that the fit of your WH-CH520 headphones is causing you discomfort and pressure headaches. We understand how frustrating it is when a product, otherwise performing well, is simply too small or causes physical pain. That's definitely not the comfortable listening experience we aim to provide.
We appreciate you mentioning that the headphones are "good" outside of the sizing issue.
Your comfort is important to us, and feedback on fit is incredibly valuable as we refine our design and sizing across our product lineup.
Thank you again for choosing Sony.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort, Connectivity
Another Sony Hit
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-CH520 wireless headphones in black are comfortable, easy to operate, and easy to connect with Bluetooth. There definitely have a left and right ear, with the controls in the right one. It says that they are for iphones, but they also work perfectly well with android, I have a Samsung, and there was no problems with connectivity or sound. In fact, there is a statement within the packing that says that they do work with android. There is nothing fancy in their appearance but like i stated above, the ear cups are very well padded and the bar on top of your head is adjustable, sliding in and out to accomodate for the size of the user's head. In my mind, these over the head speakers, although not noise cancelling would be great for mowing and yard work. The sound is totally immersive Interestingly, I had downloaded for a prior Sony set of headphones, their Sony Headphone app. That app immediately sensed these Sony headphones and appeared, asked for an app update, and then proceeded to register and connect the headphones. By the way, this app allows the user to register 2 devices at the same time and be used simultaneously So, these wireless headphones weighing in at 5.2 oz, can with a full charge be used for 50 hours, have a fast charging, 3 minutes for1.5 hours, do multi point, attaching to phones, tablets, and computers, have a sound equalizer, hands free phone calls, connect to Siri for iphone and Bixby for Samsung, a voice assist function. Bottom line, the sound heard with the speakers on and engaged is immersive and enveloping. The app allows for the user to pick their sound option-regular sound or 360 reality audio that is associated with one of the pay for music subscriptions that you can obtain for"x" amount of tme for free. I think this is a good buy.
Brand response from SonyListens
Posted .Hi KansasMeddlingMom,
Thank you very much for sharing your in-depth experience with the WH-CH520 Wireless Headphones! We are so happy to know your satisfaction with the very comfortable fit & lightweight design, amazing features, and exceptional performance of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thanks for the perfect star review and for choosing Sony!
- Romeo
I like this product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this headphone to my sister and she love it!
I would recommend this to a friendSony headphone
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased and it was a great experience. Thanks
I would recommend this to a friendGood product, great connectivity and audio.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product, 2nd time purchase. Can a a little loose compared to other on ear headphones
I would recommend this to a friend- Pros mentioned:Sound quality
Do not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were extremely uncomfortable, I didn't expect much for sound quality at this price but sound was decent enough. Comfort on the other hand... my ears were not happy. Unfortunately, I went to return and didn't realize I was a few days too late because of the 15 day return policy. Some places have it were you can at least get store credit, that would have been nice so that I could have bought something comfortable, but now I just wasted my money.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Brittany, Thank you for taking the time to provide us with your feedback about your Sony WHCH520. We're sorry to hear that you found them uncomfortable and that you were unable to return them within the 15 day return policy of your retailer.
We design our headphones to be comfortable for long-term wear, but everyone's ears are different. If you're still having trouble with the headphones, We recommend adjusting the left and right slider to ensure a comfortable and perfect fit.
At Sony, we are always looking to improve our product quality and features. We have noted your input about your concern and will be sure to forward this feedback to the appropriate department.
For future reference, we can offer assistance on how to set up or operate the features and functions of your Sony product by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help.
Should you need any assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Sam
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good product. Aside from listen to music, i can also receive calls. Makes phone experience smooth.
I would recommend this to a friend