Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 10736432
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Confused
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not been able to sync with my new Sony TV for some reason. I will have to download the instructions since I cannot use the Huble Telescope to read the instructions that came with the headphones. Which by the way were written by a lawyer. The packaging was fantastic, but that is a one-shot deal. For the money so far, I'm okay with the product, but yet to hear the quality.
I would recommend this to a friendBudget friendly headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functional for affordable price. I use to study & they work great but the ear is slightly uncomfortable after long hours
I would recommend this to a friendgood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. However my ears get tired of the pressure, so i cannot wear the headphones more than an hour.
I would recommend this to a friendExcellent earphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love uding my earphones. My kids eants me to buy for them but i cant afford another one.
I would recommend this to a friendSony WH-CH520
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Easy set-up! Nicely priced. Would recommend.
I would recommend this to a friend
Another Sony Hit
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-CH520 wireless headphones in black are comfortable, easy to operate, and easy to connect with Bluetooth. There definitely have a left and right ear, with the controls in the right one. It says that they are for iphones, but they also work perfectly well with android, I have a Samsung, and there was no problems with connectivity or sound. In fact, there is a statement within the packing that says that they do work with android. There is nothing fancy in their appearance but like i stated above, the ear cups are very well padded and the bar on top of your head is adjustable, sliding in and out to accomodate for the size of the user's head. In my mind, these over the head speakers, although not noise cancelling would be great for mowing and yard work. The sound is totally immersive Interestingly, I had downloaded for a prior Sony set of headphones, their Sony Headphone app. That app immediately sensed these Sony headphones and appeared, asked for an app update, and then proceeded to register and connect the headphones. By the way, this app allows the user to register 2 devices at the same time and be used simultaneously So, these wireless headphones weighing in at 5.2 oz, can with a full charge be used for 50 hours, have a fast charging, 3 minutes for1.5 hours, do multi point, attaching to phones, tablets, and computers, have a sound equalizer, hands free phone calls, connect to Siri for iphone and Bixby for Samsung, a voice assist function. Bottom line, the sound heard with the speakers on and engaged is immersive and enveloping. The app allows for the user to pick their sound option-regular sound or 360 reality audio that is associated with one of the pay for music subscriptions that you can obtain for"x" amount of tme for free. I think this is a good buy.
Brand response from SonyListens
Posted .Hi KansasMeddlingMom,
Thank you very much for sharing your in-depth experience with the WH-CH520 Wireless Headphones! We are so happy to know your satisfaction with the very comfortable fit & lightweight design, amazing features, and exceptional performance of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thanks for the perfect star review and for choosing Sony!
- Romeo
Headphones Stayed Unpaired
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones were unable to pair the tv or CD changer. They did not work for me.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Wodiuck,
Thank you for considering Sony products.
We apologize for the trouble you have experienced with pairing the WH-CH520 headphones to your TV or CD changer. Please ensure the headphones are set to pairing mode to connect via Bluetooth. Step-by-step instructions for activating pairing mode can be found here: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776852.html
Additionally, please verify that the device you are connecting supports the A2DP Bluetooth profile, which is required for audio streaming. If the issue persists, the best next step is to contact our dedicated support team for advanced troubleshooting.
You can access all necessary contact options and resources at this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Best regards,
-Fred
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing…should purchase. Great Christmas gift
I would recommend this to a friendEveryday value headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid headphones. Nothing too special, but a pretty solid value.
I would recommend this to a friendvery good help
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best buy is very good amazing product customer help is very good
I would recommend this to a friendAverage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are good not very loud but nice anuff to hear!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KenyattaJ,
Thanks for reaching out. It’s great to hear that you’re enjoying the sound quality of your WH-CH520 headphones.
We really appreciate the feedback about the volume. To get a louder, fuller sound from your headphones, we highly recommend using the Sony | Sound Connect app. You can use the Equalizer settings to boost the volume levels and find a sound profile that hits a bit harder.
Give that a shot!
Thanks for considering Sony and sharing your feedback.
Warm regards,
Estefany
Good value for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my daughter and she loves them. They work really good compared to a different set that she had. Very easy to set up and use.
I would recommend this to a friendSony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an amazing product! I’m very happy with this investment the hands free system is the best!
I would recommend this to a friendGreat headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I git these for my sister as a Cheistmas gift and she loves them
I would recommend this to a friendDo not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were extremely uncomfortable, I didn't expect much for sound quality at this price but sound was decent enough. Comfort on the other hand... my ears were not happy. Unfortunately, I went to return and didn't realize I was a few days too late because of the 15 day return policy. Some places have it were you can at least get store credit, that would have been nice so that I could have bought something comfortable, but now I just wasted my money.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Brittany, Thank you for taking the time to provide us with your feedback about your Sony WHCH520. We're sorry to hear that you found them uncomfortable and that you were unable to return them within the 15 day return policy of your retailer.
We design our headphones to be comfortable for long-term wear, but everyone's ears are different. If you're still having trouble with the headphones, We recommend adjusting the left and right slider to ensure a comfortable and perfect fit.
At Sony, we are always looking to improve our product quality and features. We have noted your input about your concern and will be sure to forward this feedback to the appropriate department.
For future reference, we can offer assistance on how to set up or operate the features and functions of your Sony product by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help.
Should you need any assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Sam
Sounds good, but a little big & chunky
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I was expecting, let down a little. Not comfortable, a little big & chunky. Not user intuitive buttons and features.
No, I would not recommend this to a friendgood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great until the cuff was broken. my daughter was using it for 2 weeks until the cuff was broken.
No, I would not recommend this to a friendHighly Recommend
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice headphones. Very easy to use, great for teenagers
I would recommend this to a friendMerry Christmas
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were great headphones and best service here at Best Buy
I would recommend this to a friendgood buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works as should only problem is that you can't connect to PS5 both products are Sony it just makes sense.
I would recommend this to a friend