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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2331 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,332 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Awesome noise cancelation. Overall good buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, ErikaV!

      We are so glad you are enjoying the sound quality and noise isolation on your new headphones. It’s great to hear they were a good buy for you!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony North America Customer Support sony-global

  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter in law for Christmas and she was elated. The were at a good price and were delivered in time. Only issue that I had with this ordered was that they told me they would be delivered in two days and we did not receive them for 5 days and came out of California instead of Utah where they were suppose to come from.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoannaM!
      Thank you for sharing your experience with the WH-CH520 headphones. We are delighted to hear that your daughter in law was elated with her gift and that the delivery was timely.

      The WH-CH520 headphones offer up to 50 hours of battery life, ensuring extended listening sessions without frequent recharging. They feature Bluetooth 5.2 for a stable wireless connection and support multipoint connectivity, allowing simultaneous connection to two devices.

      We appreciate you choosing Sony!
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Comfortable with great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Works with all my gadgets, love to take them when I'm traveling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ShawnG,

      Thank you for choosing Sony!

      We're excited to hear that you love your WHCH520 headphones and that they work seamlessly with all your gadgets. It’s great to know they’re your favorite travel companion, making your journeys more enjoyable. We appreciate your support and hope they continue to enhance your experiences wherever you go.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value for the money sound great and very comfortable on ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and stylish budget headphones with noise cancellation and battery life that lasts decent for this price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, just wish they weren’t as flimsy but the audio is good!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarthaG,

      We are immensely pleased to hear that you are enjoying the audio quality of your new WH-CH520 headphones! While these are designed with a lightweight profile for long-listening comfort, we truly appreciate your feedback regarding the build. Your input helps us as we continue to refine the perfect balance of portability and durability.

      Thank you for making Sony part of your daily soundtrack.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Durable for son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves these and takes them everywhere, very durable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndriaC!
      Thank you for sharing your experience with the Sony WH-CH520 headphones. We are thrilled to hear that your son loves them and finds them durable for everyday use.

      Thank you for putting your trust in Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice headswt

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headset-can hear thru them wonderfully. Would definitely recomment

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeborahH,

      We are so glad to hear you would recommend the WH-CH520! It is wonderful to know that you are enjoying the sound quality and finding them to be a great fit for your needs.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sony headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up n good on volume nice easy fit

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CelinaM!
      It is fantastic to know that you found your new headphones so easy to get ready and that the sound level is working well for you.

      The WH-CH520 is built for daily life with a massive 50-hour battery life and a quick charge feature that gives you 1.5 hours of play from just 3 minutes of plugging them in. They also feature Multipoint Connection, which lets you switch between two Bluetooth devices seamlessly.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Still working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for a little over a year, and they are still going strong. I like that an update allowed the headphones to be connected to other devices without needing to disconnect from another device.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cmp25!
      It is immensely pleased to hear that your WH-CH520 headphones are still performing so well after a year.

      We appreciate your feedback on the multipoint connection feature, which is designed to make switching between devices effortless so you can keep listening to your music or take calls without any interruptions. We're so glad you're finding it useful.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best light weight travel headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for myself and as a gift. Definitely a must budget type headphone that’s light weight and durable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yumi!
      We really appreciate you taking the time to share your feedback and review with us.
      It brings us great joy to hear that the WH-CH520 headphones were such a hit, not just for you, but as a gift as well!

      We designed the WH-CH520s to be a fantastic everyday audio companion. Beyond the comfortable, feather-light build, you'll find they pack a punch with great sound quality, up to 50 hours of battery life for those long listening sessions, and even come with Multipoint Connection, so you can seamlessly switch between two different devices.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It’s lightweight and comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing and great at reducing noice from your surroundings. It’s lightweight and comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ixb2000!
      It brings us great joy to hear how much you like the sound quality and the fit of your new WH-CH520 headphones. We really appreciate you taking the time to leave a review.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't be fooled by the low price. These headphones are great quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hemi!
      Thanks so much for leaving such a kind review. We are really happy to hear that you are impressed with the quality of these WH-CH520 headphones.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price and quality is good , I have used for about 3 months. It works greatly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chic and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the packaging it's very secure and made it seem so VIP. I really like the sleek and simple design as well, perfect for anything I use it for. I'm obsessed with the color and the price as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrsKARSalas,

      Thank you for the wonderful 5-star review! We're so glad to hear that you love the packaging, sleek design, and color of your WH-CH520 headphones. It's great to know that the headphones are perfect for all your needs and that you're happy with the price. We truly appreciate your feedback and are thrilled to have you as a customer!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing quality for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only been using them for a weeks but i love the quality of sound, and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Teen daughter loves em. She said there better then her air pods.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, HoustonC!

      We’re so glad to hear your daughter is loving her new WH-CH520 headphones! It’s a huge compliment to hear they’re outperforming her AirPods—we designed them to be comfortable for all-day listening with incredible battery life.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Sony has done it again !

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones betore i traceled Europe for a month. The sound quality is AMAZING and the battery life is awesome. For reference , i bought them a week before my trip and I didnt have to charge them until the end of my trip.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marcus,

      Fantastic! We are extremely pleased to know your satisfaction with the incredible sound quality, long-lasting battery life, and superb performance of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Pretty good for my kid

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been pretty good. My 11 year old goes through headphones like pop cans but these have lasted for about 6 mos now stil working.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI james,

      That's excellent durability feedback! We're glad the headphones have stood up to the test and are still working great after six months, especially with frequent use. We appreciate you sharing your experience!

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it a five star . It a amazing ear phone Bluetooth

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RathyNann,

      It is great to hear that you are finding your new headphones to be an amazing addition to your daily routine! We are so glad that the Bluetooth connectivity is providing you with a seamless wireless experience, allowing you to enjoy your favorite content with total freedom of movement. Beyond the easy connection, these headphones are designed for long-term comfort with a lightweight build and soft earpads, making them perfect for those long listening sessions or back-to-back calls.

      Thank you for choosing Sony.

      Regards,
      Dominick sony-global