Customer Ratings & Reviews

Hi Sydney, Awesome! We are glad to hear you are enjoying WH-CH520 Headphones. Good to know your investment is worth and you appreciate the excellent audio of these headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony! -Jess

Hi, CassieA,

Thanks for the great review! Glad to hear that your Sony headphones have exceeded your expectations! Designed to be lightweight and comfortable for all-day use, we are sure you will enjoy them. Do not forget to download the Sony Sound Connect app to enhance the experience!

Thank you for choosing Sony, have a nice day.
-DiegoV

Hi VershellC, thanks for sharing your great experience with the Sony - WH-CH520! We're honored to hear you're loving the stunning sound quality and beautiful color of your new headphones. Your support means the world to us. Thank you for choosing Sony! Regards, -Dominick

Hi Tani, we're glad you like our product. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing SONY! ~Earl

Thank you for your review, JoelZ!

We are happy to hear that you find the WH-CH520 to be a stellar product! It is wonderful to know that the sound quality and performance have met your expectations.

Regarding the fit over time, we appreciate you bringing this to our attention. While the headband is designed to be lightweight and flexible for long-term comfort, we understand how a change in tension can affect your experience—especially when leaning back. We suggest ensuring the sliders are fully retracted when not in use to help maintain the original shape of the band.

Your feedback is incredibly valuable as it helps our engineering teams look for ways to improve the durability of our future designs. Thank you for being a Sony customer!

Best regards,

Gus, Sony Social Media Team

Hi LupitaS,

Thank you so much for your fantastic 5-star review of the WH-CH520 headphones! We're thrilled to hear that you find them to "work great and sound great," and that their color versatility allows them to fit with anything.

It's wonderful to know that our design and audio quality are meeting your expectations and enhancing your listening experience. We truly appreciate you taking the time to share your positive feedback. Enjoy your music!

Thanks for choosing Sony, have a great day!
DiegoV

Hi NadiaT,
Wow! We're really glad to hear your great deals from the store. Nice to know you like the perfect sound and lightweight of your new headphones. Our WHCH520 allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thanks for choosing Sony! - Kris

Hi Yaxa,

Fantastic! We are very happy to know your satisfaction with the exceptional sound quality and long-lasting battery life of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

Thank you very much for the perfect star review and for choosing Sony!

- Romeo

Hi AutumnP, That's awesome! We are glad that you like the sound quality and battery life of your Sony wireless headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony! Vincent

Hi Chuchibaybee,

We feel privileged to know that the WH-CH520 is providing such a positive experience for your child. We understand how important comfort and consistency can be, which is why we designed these headphones to be lightweight with soft earpads and a pressure-relieving headband for extended wear. The extraordinary 50-hour battery life also ensures that their favorite sounds or calming audio stay available without the disruption of frequent charging. It is truly heartening to know our technology is playing a helpful role in your 7-year-old’s daily routine.

Thank you for trusting Sony.

Best regards,
Dominick

Hi Munchkin,

Amazing! We are truly delighted to hear your satisfaction with the incredible sound quality, very comfortable fit design, and superb performance of the WH-CH520. We are also thrilled to know that you are always enjoying our products!

With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

Thank you for the perfect star review and for commending Sony!

- Romeo