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Customer reviews

Rating 4.6 out of 5 stars with 2335 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,335 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Quality headphone at affordable price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality headphone from Sony. The sound quality is good but the only drawback is the microphone is it not able perform noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony man

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was surprised of the sound great headphones for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome entry level headphones great for everyone looking for wireless headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chitown,

      We couldn't be happier to hear that you appreciate the quality of the Sony WH-CH520. It is excellent to know that you find them to be a superb entry level audio gear, perfectly suited for anyone seeking a cable-free listening experience.

      Thank you for trusting Sony!

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bass ,battery life ,between charging times,value for your money, works for multiple Bluetooth compatible devices. Only complaint is sweaty ears after a while but that’s expected with a firm fit + hot weather

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Crissv,

      Thanks for sharing your 5-star review and experience with the WHCH520. We're glad that you like the sound quality, battery life, and Bluetooth compatibility of the headphones. Your feedback about its comfort is greatly appreciated. For optimum fit and comfort, make sure that you are wearing the headset properly and adjust the headband depending on your head shape. You may find these links helpful:

      https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html

      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch520/articles/00282845

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Thank you for choosing Sony!
      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Perfect for my ASD kiddo!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has autism and sensory issues. These are a lifesaver for him! The fact the ear pieces flip to lie flat is just genius and so helpful for my special needs kiddo! He loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PLACE TO SHOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE HEADSET WAS PURCHASED FOR MY GRANDSON AS A BIRTHDAY GIFT I AM PLEASED WITH THE YOUNG MAN WHO WAS VERY KNOWLEDGABLE ABOUT THE PRODUCT..HE WAS PATIENT AND ANSWERED ALL MY QUESTIONS BEST BUY IS AND HAS BEEN MY GO TO STORE FOR ALL MY ELECTRONICS AND APPLIANCES..EMPLOYEES ALWAYS SOO HELPFUL

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can catch it on sale ...buy it, my kids using those headphones and they like it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, gMasta!

      We’re so glad to hear your kids are enjoying their WH-CH520 headphones. It's great to know they’re a hit with the family, especially when you can snag them at a good value! Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price. Comfy except they fit a bit too loosely.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Helping Ear

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to deal with a lot of issue while attending my own life this wireless headphone is an excellent help for me. I love them they are very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Live love music

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved her gift. She didn’t even wait till xmas

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gamerhappy,

      It is truly wonderful to know that your daughter was so excited about her gift that she couldn't wait until Christmas to start using it. We are thrilled to hear that she is already enjoying her new headphones and that they brought such immediate joy.

      Thank you for trusting Sony.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Charger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products very nice service at the store .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones sounds really good also i had beats and i think it sounds better than the beats

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready to wear!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were purchased as a gift for our company summer party/kids prize. They loved them! These headphones were easy to use and have lots of features for the price. I want to buy a pair for myself!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Judymo,

      That's fantastic! We are thrilled to know that they loved our WH-CH520 Wireless Headphones. We are also delighted to hear your satisfaction with the ease of use, reasonable price, and amazing features of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was awesome, I bought another one recently

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, TimothyG!

      We are so thrilled to hear that you find the WH-CH520 awesome—so much so that you decided to pick up a second one! It is a huge compliment to our team when a customer loves a product enough to buy it again. We hope both sets of headphones are providing you with the long-lasting comfort and great sound quality you expect from Sony.

      Thank you for your incredible loyalty and for being a part of the Sony community!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a Christmas gift for my son and it likes them so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David,

      We are very glad to hear that your son is enjoying his new headphones. He is sure to appreciate the impressive battery life of up to 50 hours for non-stop music, as well as the Multipoint Connection feature that allows him to quickly switch between two Bluetooth devices at once.

      Thank you for choosing Sony!

      Regards,
      Dominick sony-global

  • Rated 4 out of 5 stars

    A great price for headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great for the price. I did have to purchase a Bluetooth adapter for my PS5 to connect but it was worth it. If you’re interested in buying them for your system. Purchase a Bluetooth device USB-C, much better and leaves the USB port open for charging.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Silenza2369, we're glad you are enjoying our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought many Shiny headphones over the years and have never been disappointed. This one is no exception.. very good design and sound quality output. Plus I got it on sale during Black Friday in July.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maharaj, we're glad you like our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Kid friendly headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another headset for the kids much needed will spread the word

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonishaI!
      It is fantastic to know that you are looking into getting the WH-CH520 for your kids. We are so glad you’re finding our product helpful for your family!

      The WH-CH520 is a great choice because of its massive 50-hour battery life, which means less time spent worrying about charging. These headphones are also super lightweight and have soft earpads, making them comfy for smaller heads or long car rides.

      Thanks for choosing Sony. Enjoy the holidays!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headphones for the price, adjustable size

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    CL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Great sound. I will recommend this product to everyone.

    I would recommend this to a friend