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Customer reviews

Rating 4.6 out of 5 stars with 2336 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,336 reviews
  • Rated 5 out of 5 stars

    Calidad y precio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buen sonido, perfecta combinación entre calidad y precio

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sony headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works very good. Battery stays for a long time and for a really good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is my 4th one - Try it out !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very affordable and works like magic! Highly recommended! I love my Sony headphones any day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Great for music. No great for calls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. Mic quality is terrible do not recommed for this reason. Battery life is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adam450,

      While we are glad to know your satisfaction with the exceptional sound quality and long-lasting battery life of the WH-CH520, we are really sorry if you are experiencing an issue with its microphone. This is certainly not the experience we were hoping you would have. If you haven't yet, let's try to isolate and fix the problem by following the troubleshooting steps on this help guide link:
      Cannot hear the other person or the call volume is low during calls/The other person cannot hear you or their call volume is low during calls. - https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000777007.html

      I hope this helps.

      Should you need more information/technical assistance, please feel free to message us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      We value you, and thank you so much for choosing Sony.

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are other models by Sony that are better. Sound quality was not good, no noise cancelling, and volume did not get intense. I would return if i could find the box.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Pain

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, but the sizing of the part that goes on your ear is small. It becomes uncomfortable after a while. I mainly use them for online schooling classes and i have to sit with the headphones just squeezing my ear. Because of this, i will have to buy a different brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good head phones for the price. Kid loves them. Theyre for school and she uses them for everything now. Nice color too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Lynlyn,

      Thank you for choosing Sony!

      We’re excited to know that the WH-CH520 headphones are ideal for both school and everyday use, and that your child is loving them. We’re also pleased to hear that you value the wide range of color options available.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality I’ve had in a pair of headphones for the longest period of time #toplife

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them and the color goes well with everything and I will purchase again. I use them at the gym but you do have to download an app to use them just fyi

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and sound quality. Easy blue tooth pairing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SONY THE WAY TO GO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FOR SCHOOL IS PERFECT FOR KIDS TOO IS NOT TO LOUD BUT GOOD QUALITY SOUND

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good buy for the money and they’re currently on sale to me. It works as well as they expensive

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielG,

      Thank you for the purchase! We're glad to hear that you like the value of the headphones for its price point. High quality sound and comfortable, all-day listening in a wireless headphone. The WH-CH520 have an ultra-long battery life of up to 50 hours and a 3-minute quick charge gives you up to 1.5 hours of audio playback. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excellent. I enjoyed using it. I give it five stars and I will recommend that you purchase it when you are looking for headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my grandson for school Hsppy with purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI KathyM,

      We are so glad that you're happy with your purchase and that your grandson is enjoying his new WH-CH520 headphones for school. We truly appreciate you sharing this with us.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked perfectly to listen to my audio books with my Kindle Scribe!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone .. some noise cancellation .. bought for my child

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones r good but very fragile but good for price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony wireless headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones, great noise canceling technology and at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headset for TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Easy setting up with my TV. Comfortable and reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect as per the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liked this product specially considering the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SalonikaA,
      Thanks so much for sharing your feedback with us! We are pleased to learn you're enjoying the WH-CH520 headphones. We're happy that you're getting a ton of value out of them.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global