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Customer reviews

Rating 4.6 out of 5 stars with 2336 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,336 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Mr. Flores

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones sound is great, but the app is not user friendly, they could make is easier for seniors.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BobbyF,

      We are thrilled to know your satisfaction with the exceptional sound quality of the WH-CH520. We truly appreciate your input with the operation of the Sony Headphones Connect app, and we are sorry if you find it not user-friendly.

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      If there's something we can do to help or you may need more information/technical assistance with our product in the future, please feel free to email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you so much for your purchase and for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Granddaughter loves them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenage granddaughter loves them. She uses them when we go on basketball road trips

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I can sync with cell phone & my work phone. Nice listening sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good entry level headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good the price is right. My daughter uses these non-stop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on offer. 43$ including tax. Great for the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Producf

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product. It is a must try . Please use it . I love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PriyankP, Thanks for the feedback. We're glad you like our product. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing SONY! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony did did not disappoint with these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Excellent choice! We're also pleased to hear that you are satisfied with your purchase, Gbestbuy. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice headphones, lightweight and great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace an old pair. The sound is wonderful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nicki757,

      Amazing! You've made a great choice! We are happy to know your satisfaction with the exceptional sound quality of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    The headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually a decent set. It does what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good compared to otger brands at the same price point.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent super great value for the price and Sony quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YeahMan,

      Fantastic! You've made a great choice! We are so grateful to know your satisfaction with the exceptional quality, reasonable price, and superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for purchasing our WH-CH520 and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced wireless headphones for traveling on a plane

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi stevem,

      You've made a great choice! We are so grateful to know your satisfaction with the reasonable price and superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound for the price. Highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Samsung43inch, Awesome! We are so glad to hear that you are happy with the sound quality of your new WHCH520 headphones! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good at the price RANGE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not great. Got them to use at work during my breaks. Inexpensive but ok quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Toast,

      Thanks for commenting. We are glad to hear your satisfaction with the reasonable price of the WHCH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      If there's something we can do to help or you may need an information/technical assistance with our product, please feel free to email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you so much for your purchase and for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good deal.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works nice and the sound quality is very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sidhartha,

      Fabulous! We are thrilled to know your satisfaction with the amazing sound quality and superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Tremendous!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome and do the trick for a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent headphones when paired with its Sony app. The battery life is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SebastianC, We're so glad to hear your purchase went well and you are enjoying its incredible audio and amazing battery life. Good to know you're utilizing the built-in equalizer in the Sony Headphones Connect app. High quality sound and comfortable, all-day listening in a wireless headphone. The WH-CH520 have an ultra-long battery life of up to 50 hours and a 3-minute quick charge gives you up to 1.5 hours of audio playback. Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good overeat for tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set for private tv listening . I can’t wear buds as they won’t stay in ears

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi scottxray,

      That's fantastic! We are extremely pleased it suits your needs and expectations. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good headphones for everyday

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones but not compatible with play station.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there,

      Thanks for commenting. We are thrilled to know your satisfaction with the superb performance of the WHCH520. We are sorry if these headphones are not compatible with PlayStation. As an alternative, you can connect our WH-CH520 Wireless Headphones to your television via Bluetooth (the TV must support Bluetooth A2DP (Advanced Audio Distribution Profile) profile for wireless speakers and headphones connection) so you can get the audio from the PlayStation. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      Romeo Sony_US