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Customer reviews

Rating 4.6 out of 5 stars with 2336 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,336 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great low budget headphones. Great sound and real bust

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my grandsons cell phone. Uses it constantly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance for the price you pay. Not great but not bad.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoesBestBuys,

      Thanks for commenting! We are happy to know your satisfaction with the superb performance and reasonable price of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Good for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the money. Not really noise cancelling, but good and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PJG49,

      Amazing! We are so grateful to know your satisfaction with the ease of use and superb performance of the WH-CH520. We truly appreciate your input the noise canceling and we are sorry if these headphones doesn’t have it.

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    It is an awesome and convenient headphone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This haed phone is handy easy to install and use. It's been of great help with my school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony never disappoints, my son likes it , I like …

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your experience with the WH-CH520, ThiagoG! We're glad to hear that both you and your son are enjoying them. It's wonderful to know that Sony continues to meet your expectations. The WH-CH520 is designed for everyday comfort and features impressive battery life, helping you listen to your favorite music for up to 50 hours on a single charge. We're grateful for your support and excited that our product is making a positive impact for your family! If you ever have any questions or want tips to get the most out of your headphones, feel free to reach out.

      Thanks for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good but that’s it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s customer service was excellent, but these were great for battery life not much else. Not very loud, no base no noise reduction. You are paying for the name Sony and warranty. Good but that’s about it. Expected more for this price point. Not studio quality more, but not this.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidW, Thank you for the feedback on your experience with your Sony WHCH520. While we're glad you like the great battery life, we regret to hear that the volume level and overall sound quality did not live up to your expectations. To ensure optimal listening experience, please follow the troubleshooting steps on this link:

      https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776823.html

      https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776831.html

      The WHCH520 doesn't have a noise cancelling feature. I'd suggest going up a notch and check out the Sony WH-CH720N if you're looking for an excellent noise cancelling headphones. And for top notch, premium noise cancelling headphones, I'd recommend checking out the WH1000XM4 and WH1000XM5. Hope this helps!

      Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony!


      -Sam Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Good buy for your money. I recommend them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user754054, thanks for sharing your experience with the Sony - WH-CH520! It's rewarding to hear that they're delivering great value for their price. With stunning sound quality, long battery life, stable connectivity and enhanced call performance, these headphones are built to keep up with your day! Thank you for choosing Sony. Regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to use during workouts! Love the quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    birthday gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 9 year old son and he loves it and so do I

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality for price, bit small.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money it will definitely do the work, I’d say that having big ears won’t help.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ICAP, thanks for the 5-star rating! We're glad you like your new Sony - WH-CH520 Wireless Headphones, they offer an excellent value for their price, thanks for choosing Sony, regards. - Dominick Sony_US

  • Rated 5 out of 5 stars

    Good deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for the price would definitely buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Shop at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing price, amazing product!! Best Buy is always the place to go!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JayshaunV,
      Thank you so much for your wonderful review! We are thrilled to hear that you are enjoying the WH-CH520 and that you found it at an amazing price.
      The WH-CH520 have an ultra-long battery life of up to 50 hours.

      Thanks for choosing Sony!
      Best regards,
      - Stephanie Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent budget headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this budget headphone is acceptable. Sound quality is good with alot of bass

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, TedA. Thank you for sharing your experience with us! We're glad to know you're enjoying the bass from your WH-CH520 Wireless Headphones! Remember the sound quality can be customizable to your music preference with EQ Custom on the Sony | Headphones Connect App; you can also boost the quality of compressed music files and enjoy streaming music with high quality sound through DSEE™ (Digital Sound Enhancement Engine). We would like to know if there's any advice you want to give to us to help us improve the rating! Thank you for choosing Sony, best regards. -Jenn. Sony_US

  • Rated 5 out of 5 stars

    Great for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Head phones. I use these when doing Yard work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice for a kids gift.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice headphones for a reasonable price. Sony is a great product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Palsmith09,

      Awesome! We are so happy to hear your satisfaction with the superb performance of the WH-CH520 Wireless Headphones for its price. We are also delighted to know that you find it perfect as a gift. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you so much for the 5-star review and for commending Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like over the ear, so these work well for an inexpensive product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnnyB, We're glad that these headphones work well. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ones now connected to my son TV but i have to connect mine to his Samsung table because one cannot connect to his tv and table

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Pretty Decent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are loud and comfortable, budget friendly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi amunoz,

      Amazing! We are truly happy hear your satisfaction with the incredible sound quality, very comfortable fit design, and reasonable price of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought them for my husband. IHe love them. I am very please with this purchase.

    I would recommend this to a friend