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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2329 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,329 reviews
  • Rated 4 out of 5 stars

    Headphones Review-Ok, but with one caveat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, though the power and volume buttons on the headphones themselves are colored black (the same as the headphones) and are hard to see and use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Roger, thanks for choosing and purchasing our product. We appreciate your feedback regarding the buttons of your SONY unit. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got theae head phone for my Daughter she loves them, she uses them.all the time too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Some headphones great Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great head phones. I bought some for my 3 step daughters & they love them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned these head phones, heavy and not very comfortable, not good for music, wireless can be a plus.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi name, We are sorry to hear that the WHCH520 did not meet all of your expectations and had to be returned. The WHCH520 has an adjustable headband and swivel earcups to adjust the headphones to get a more comfort fit.

      We hope that you consider Sony again in your future purchases.

      Regards,
      Carl Sony_US

  • Rated 5 out of 5 stars

    Nice headphones around $50

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphone at this price. Got it under $50 and can't beat these at this price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these!! They do get a little warm though when you wear them which worried me at first lol

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello littlelex, We are happy to hear that you love your Sony wireless headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    headphones for teenager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kid seems to like them. :) Fast service and came with a bit of music streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Johnnie’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has no complaints. He enjoys using it doing gym workout at school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up great on music I used for playing in console work great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok. Not exactly what I was expecting. Would work for just listening o music but not noise canceling.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TyreyeM,

      Thank you for sharing your feedback with us. While we're glad the WH-CH520 is working well for your music, we would like to clarify that this specific model is not equipped with Noise Canceling technology. We aim to be as transparent as possible in our product specifications to help our customers find the right fit.

      If Noise Canceling is a must-have feature for you, we highly recommend looking into the Sony WH-CH720N, which offers active noise cancellation while maintaining a similar lightweight design. We appreciate your support!

      Thank you for considering Sony!

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Not for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These feel great, not for gaming. Good for music and more

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GreenvilleOhio,
      We appreciate you sharing your thoughts on the WH-CH520 headphones! It's great to hear you're enjoying them for music and other uses.
      However, we're sorry to hear they aren't quite working out for you when it comes to gaming.

      If you're interested in checking out some headphones that are specifically made for gaming, you might want to look at our INZONE lineup. The INZONE H9 and INZONE H5 are two fantastic options worth considering.

      Thank you for being a valued Sony customer and for your feedback.
      Best regards,
      Estefany sony-global

  • Rated 2 out of 5 stars

    Reconsider these head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it challenging to set these headphones up and understand how to keep them charged. I prefer wired headphones

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Bought for my kids to take on vacation. They love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Broke easily

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought that on december and it broke today after 3 months.the sounds its good nice color but the quality not good it all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable and comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them ! Not too bulky and works perfectly fine. Does the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones sony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderful!!! My kids loves using this for his school work!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heyyy…that’s pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ngl, it’s a pretty good bang for your buck as a person who’s not super duper into tech and auto quality…yet

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ziggy,

      Fantastic! We are truly happy to hear that you are satisfied with the superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    No more noisy house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s peace and quiet in our house now that all the kids have headphones

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    BUDGET HEADPHONES

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headphones at an affordable price. Not loud enough but you get what you pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my special guy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew wears them every day all day. Great headphones for a teenager.

    I would recommend this to a friend