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$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2323 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,323 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Striking color, reliable and very good quality, especially with the relatively inexpensive price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad i found these

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, no complaints. Sound has been good, battery has been good and good connections

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KiaraF! Thanks so much for sharing your feedback with us!
      It is most rewarding to hear that your WH-CH520 is performing well and that you are happy with the sound, battery, and connection quality.

      While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.

      It’s a pleasure having you as a Sony customer!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit for budget, good overall quality and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello HienV,

      Thank you for choosing Sony!

      We're excited to hear that you appreciate the great fit, quality, and sound of the WHCH520 headphones within your budget. Your feedback means a lot to us, and we're glad the product is delivering the value and experience you were looking for. Thank you for sharing your positive experience!

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this headphones. AirPods pro is no longer in preferred list . PC , iPhone - easily connected and happily used . Amazing batter life . Sound quality is also good enough

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArmenV,

      That's awesome! We're extremely pleased to know that your son loves our WH-CH520. We are also delighted to hear your satisfaction with the ease of Bluetooth connectivity, long-lasting battery life, and exceptional sound quality of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Average to below average headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these in sale for 38 dollars and I still don't think they're worth that much. Multiple stores were selling them for this price with the original price being 69 dollars. Makes me think no one was willing to buy them at that price. They're absolutely average headphones. I didn't like the button controls. Sound was fine. I returned them and will spring for the next class up of headphones instead in the future. I wouldn't recommend these but as long as you go in knowing they're standard Bluetooth headphones they're fine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound i’ve never had any headphones that are this good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these are great quality and really get the job done for the price. Insanely long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only knock on this product was it takes a little longer to connect to a device but really good quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, BrianS!

      We are so pleased to hear that you are enjoying the really good quality of your product. It’s fantastic to know that the performance is meeting your expectations once you are connected.

      We also appreciate you bringing the connection time to our attention. We understand that even a small delay can be noticeable, and we are constantly working to optimize connection speed and stability across all our devices. Your feedback is valuable as it helps us prioritize future software updates and product improvements.

      Thank you again for your review and for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Somy Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are perfect value for the price I paid. Great sound and not too bulky. Battery life is amazing. Long lasting and quick charging

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them very much,very comfortable, last long which is great. And the headphones dont make my head look big cause most of my old headphones make my head look big

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Noel,

      Fantastic! We are so happy to know that you like our WH-CH520. We are also thrilled to hear your satisfaction with its very comfortable fit & stylish design and long-lasting battery life. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Besr bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My WH series headphones broke and i needed something in a hurry. For the price these are INCREDIBLE’. Battery life is amazong and sound quality is very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrankB,

      It is unfortunate to know what happened to your WH series headphones. On the other hand, we are thrilled that you find the WH-CH520 as a perfect replacement unit and that you are satisfied with its incredible sound quality, long-lasting battery life, and reasonable price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for trusting Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good for grandpa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my 70 years old father. easy to use for him, and good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this color. Super comfortable headphones for travel

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ratchel,

      That's wonderful to hear! We are delighted that you love the Cappuccino color and find the WH-CH520 headphones comfortable for your travels.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my daughter she loves it. Would buy this again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, MarchellaR!

      We’re so happy to hear that your daughter loves her new WH-CH520! It’s wonderful to know it made such a great gift and that you’d choose Sony again.

      Thank you for being part of the Sony family!

      Best regards,

      Gus,
      Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Honest Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. I wish I could turn them Up a little louder. But they are perfect to wear when I’m working out

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Greatness

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality very good sound very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bang for your buck

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, these are excellent headphones. Very comfortable, easy to set up and use, and surprisingly good sound delivery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones… and a decent price too!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are getting a lot of use for this item! We hook it up to our tv…. We have had zero problems with it! Very happy with our purchase!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeC!
      It is truly wonderful to know that your WH-CH520 has been performing so reliably for you. We are so happy that you’ve had a seamless experience and are getting so much use out of them!

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    A must buy

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    Best Buy Employee
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really great headphones. Great sound. Easy to use. Charge lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Sound Great Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Sony headphones Fits just right on my head Not to expensive Long lasting battery Great sound I wanted to buy another one for my daughter but the price went up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YvetteH,

      Amazing! We are extremely pleased to hear that you love your WH-CH520. We are also delighted to know your satisfaction with the very comfortable fit design, reasonable price, long-lasting battery life, and superb sound quality of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US