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Customer reviews

Rating 4.6 out of 5 stars with 2323 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,323 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, very comfortable to wear very clear sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamlP,

      Thank you for sharing your awesome review! We love to see our products in action! We're also thrilled you like the exceptional comfort and amazing sound quality of these headphones. The WH-CH520 headphones are designed for all-day comfort. Not only is the design stylish, but it’s also crafted with ease-of-use in mind. The lightweight build and swivel earcups gently slip on and off, while the adjustable headband, cushion and soft ear pads give you all-day comfort.

      Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It on top of the ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is pretty, but I didn't know it seats on top of your ear so I had to return it. I sound quality it good I think.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WOMPWOMP,
      Thank you for sharing your feedback on the WH-CH520. We're glad to hear you appreciate the color and sound quality! We understand that comfort is essential and the design of the headphones may not be suitable for you. We truly appreciate your input.

      Thank you for considering Sony products.
      Best regards,
      - Stephanie Sony_US

  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is great. This is the 3rd headset I get for my daughter and is because she breaks them stepping on it by mistake:( but she loves them and with the price I got them I should by 3 more just incase she breaks it again

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Ok, for what I use them for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, I mainly use them to listen to shows while cleaning the house. They are comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Christina!
      Thanks so much for sharing your thoughts on the WH-CH520.
      We're really happy to hear they’re making your housework a bit more enjoyable!

      Thanks again for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Solid headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and sound great. Perfect size and fairy decent battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, SpaceJourney! We're happy to hear your purchase went well and you appreciate the incredible audio, great battery life and perfect size of these headphones. Glad to know you find it easy to setup too. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price. I didn't want to spend a lot but wanted some for versatility.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MadysonH,

      We are happy to hear that the WH-CH520 is providing the versatility you need at a great value. It is wonderful to know they are a perfect fit for your requirements.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Gift for Angel Tree Child

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were bought for a child on our Angel tree. Im sure there were much appreciated

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichelleM!
      Thank you for sharing your kind gesture with the WH-CH520 headphones. It is truly wonderful to know they were part of such a meaningful gift!

      Thanks for choosing Sony!
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    wireless headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good and price is not that expensive

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for listening to music at full blast or a podcast I little more quietly. Did have problems with connectivity if it was near two devices it had been previously connected to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought 3 of this and the kids liek them. I may get one for myself

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CatherineO,

      We are ecstatic to learn that your kids are enjoying their headphones so much that you’ve already brought three pairs into your home!

      There is no better compliment than a repeat purchase, and we truly hope you decide to treat yourself to a pair as well. With up to 50 hours of battery life and a lightweight, comfortable design, they are perfect for keeping the whole family entertained throughout the week. It’s wonderful to know that our sound quality and ease of use have made such a positive impression on your household.

      Thank you for trusting Sony.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound long playing time the option of changing the EQ setting

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RaymondC, awesome! We're glad you like the sound quality of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for the gym!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for everyday use at the gym. They stay on, feel comfortable, and have crazy long battery life. I went basically a month without charging and they only went down to about 80% battery.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    I love mine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Long battery life. Fast charging…..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrittanyV,

      Amazing! We are so grateful to know that you love your new WH-CH520. We are also delighted to hear your satisfaction with the superb quality, long-lasting battery life, and quick-charge feature of these headphones.

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great, I got this as a birthday present for my mom and ever since she has been using it everyday. It’s that good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid headphones for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an inexpensive set of headphones these work well and sound good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is absolutely amazing! It works perfectly, looks great, and makes my life so much easier

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value excellent sounds. I have bought 3 pairs of these headphones. They do not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Slept like baby

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling was superb, used it in a long haul flight, all noise cancelled out. Highly recommended if traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Sound is excellent! Would purchase again for gifts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hearing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my android i have been recommending them to friends and family

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, JavierG!

      We are so happy to hear that your WH-CH520 headphones are working great with your Android device! It is incredibly rewarding to know that you’ve been recommending them to your friends and family—there is no higher compliment than that.

      We’re thrilled to have you as a part of the Sony community and appreciate you spreading the word. Thank you for choosing Sony and for sharing your experience!

      Best regards,

      Gus, Sony Social Media Team sony-global