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Customer reviews

Rating 4.6 out of 5 stars with 2323 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,323 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy to use!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to set it up. Crystal clear sound. I am 100% satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    SOUNDS GREAT!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great for the price I paid. Was on sale at the time for $39.00. The only thing I find it a little difficult accessing the buttons. I think they should have been raised a little more. Do love that you can adjust sound with the SONY App though! Overall I like them very much!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for my kid. I needed new headphones for my kids to take on vacation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LarryH!
      Thanks for the review about the WH-CH520! We appreciate you choosing us to help keep your kids entertained on your travels.
      It brings us great satisfaction to hear that these worked out so well for your vacation.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for my kid. I needed new headphones for my kids to take on vacation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    100/10 would recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these headphones are 100/10 would recommend to anyone and they are more so on the cheap side a little and the sound is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ain’t headphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If my headphone is not Sony I don’t like it Sony is the best good sound systems and sounds good I love it and highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sony Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality headphones. Sony always makes amazing sound products.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my daughter and she loves them, clear sound. A great value

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DanielC,

      Thank you for choosing Sony!

      We're thrilled to hear that your daughter loves her WH-CH520 headphones. Providing clear sound and great value is what we strive for, and it’s encouraging to learn that the product performed to your satisfaction. Enjoy the music!

      Best regards,
      Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality and good prices ever!! The costumer service wonderful…

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KikeDonado. We're thrilled to hear that you are pleased with the quality, pricing, and customer service of Sony Electronics!. It's always wonderful to receive positive feedback from our customers. If you have any specific items you found particularly impressive or any experiences with our customer service team that stood out, feel free to share them!. Thanks for choosing Sony. -Milton sony-global

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price works amazing my daughter loves it I got for her Christmas gift

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimothyJ,

      We are excited to hear that your daughter loves her new Christmas gift! It is wonderful to know that she is enjoying the high-quality sound and the impressive battery life of up to 50 hours, which ensures she can listen to her favorite music for days on end without needing a charge. We are also glad she can take advantage of the Digital Sound Enhancement Engine (DSEE™), which restores the detail in her music for a more authentic listening experience.

      Thank you for making Sony part of your holiday celebrations.

      Best regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones for its pirce

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price. It doesn't have noise canceling but I can't even tell when listening at half volume or more. The sound quality is perfect, it gets pretty loud if you like it too, and it has a great beat. Overall one of the best headphones I have ever used

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Playstation,

      Amazing! We are truly delighted to know your satisfaction with the exceptional sound quality, reasonable price, and superb performance of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great for not only listening to music but watching videos Aswell also their's a good amount of nose canceling not so etreme just what I prefer

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Decent headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re worth the buy but keep in mind the ears are small.They don’t actually stay on your head moving around so not good for sports/high activity. Battery is great tho and being able to use the Headphone Connected app to play around with the music is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi naree, Great! We're thrilled to hear you like the excellent battery life and the option to use the Headphones Connect app that tailors sound to your personal preference. And to ensure a comfortable and secue fit and to use the unit for longer periods, please adjust the left and right slider. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and quality. The headphones are working very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset. Fit's perfectly over head and sound quality is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OliverA,
      Awesome! We really appreciate you like the amazing sound quality and comfortable fit of your new headphones. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Ear phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeat

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the greeeeeeeeeeeeeeeeeeeeeeeeeeat review, JessicaV!

      We are so happy to hear that you are loving your WH-CH520 headphones. It's awesome to know they’ve made such a big impression on you.

      Thank you for being part of the Sony family!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 4 out of 5 stars

    Out door use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fine. They are a bit difficult to control. Tabs are small. Tiny indicator that cannot be seen in the sun. I use them on my utv on the ranch and on the tractor. I wish that replacement ear pads were available. All in all they work fine for the use that I bought them for

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable and sounds so good very good and the system of the sounds is amazing I love it especially when working out

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ahmad, Thank you for the positive review! We're glad you appreciate the great value and excellent sound of your Sony WHCH520. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    It’s does it’s job and sounds okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my favorite Sony headphone. It does its job but unless you live alone or don’t use public anything I was missing that noise cancellation

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Lisa,

      Thank you for choosing Sony!

      We’re honored to hear your feedback on the WH-CH520 headphones and apologize for the inconvenience caused by the lack of noise cancellation. We appreciate your insights on how this affects your experience in various settings. Please be assured that we will forward your comments to our dedicated Sony team for their thorough review as we continue to work diligently to enhance our products.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought these headphones for a xmas gift for my nephew. He enjoying them everyday and the sound is wonderful.

    I would recommend this to a friend