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Customer reviews

Rating 4.6 out of 5 stars with 2327 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,327 reviews
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for my purpose. I wanted wireless headphones for when I am outside doing yardwork and these work great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WoahNelly Great! We're glad that these headphones fit your purpose. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound quality with great base and app for great eq settings and audio!, sony never fails!, great for the price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BradleyWeber, We're happy to hear that you enjoy your Sony WHCH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't cover your ear but has good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good, not great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality headphones at a reasonable price. Sound and features are all fine. The durability could be a bit better, as the last ones started to fall apart after a few years. Thankfully they're not very pricey to replace.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase of the SONY wireless headphones . I can listen to my TV and not disturb anyone else.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SharoneS,
      Nice! Thanks for your recommendation! We're glad that you are very happy with your purchase and you enjoyed watching all your favorite program without any distractions using our Sony - WH-CH520 Wireless Headphone with Microphone. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony. - Marco Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these as a gift for my sister. She loves them, I tried them out too and I think I'm going to have to get myself a pair too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndrewW, This is a great gift idea! We're pleased to hear that your sister loves them. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Amazing headohones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been my favorite headphones. I use it on my phone, tv, laptop. Basically everything

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SaeedaB,
      Thanks for your feedback! It's great to hear that you are able to connect the WH-CH520 without any problems with your devices.

      Designed with comfort in mind, the WH-CH520 headphones are lightweight and feature soft earpads, additional head cushion and silent joints so you can enjoy your favorite music and podcasts all day long.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Connects easily, app is easy to use and user friendly. Big size means wont get lost in the wash or anywhere else!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi C3pO,

      Fantastic! You've made a great choice! We are so grateful to know your satisfaction with the ease of Bluetooth connectivity, intuitive Sony | Headphones Connect app, and superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cheaper set of headphones for a kid or as a backup pair

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Batmanduh!
      It is a truly pleasure to hear that the WH-CH520 is such a great choice for a backup or starter pair!

      We designed these to be very practical, featuring a super long, 50-hour battery life so you don't have to worry about charging them all the time.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great inexpensive wireless headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, clean, and comfortable. The headphone paired easily with my phone and my laptop and works as it should.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi philmworks,

      Fantastic! We are very happy to know your satisfaction with the very comfortable fit design, exceptional sound, ease of Bluetooth pairing, and superb performance of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing the best brand, Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent Sony headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade my Sony headphones since they were defective. These upgraded Sony headphones will satisfy my needs very much also.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ramon,

      Fantastic! You've made a great choice! Thank you very much for upgrading to our WH-CH520 Wireless Headphones. While we are sorry about what happened to your other Sony headphones, we are extremely pleased to know that the WH-CH520 perfectly suits your needs. With these headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re good, but I got a new phone and I am unable to connect it, to the new phone sadly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GraceP, thanks for your review and for letting us know about this issue. We totally get how frustrating it is when a new product won't pair up.
      We're here to help and would be happy to provide some troubleshooting steps to get this resolved.

      -Give both your WH-CH520 headphones and your new phone a quick reboot.

      -Make sure the headphones are actually in pairing mode. For detailed instructions, please check these links: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000777041.html
      https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776846.html

      -Go into your new phone's Bluetooth settings and check if any old device names are causing confusion. Also, if possible check your old phone to make sure the WH-CH520 is "forgotten" or "unpaired" from it; the headphones might still be trying to connect to the old device.

      If you've tried those steps and you're still stuck, please don't hesitate to reach out to our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Thanks for considering Sony and for bringing this to our attention.
      Sincerely,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my head phones I use them when I fly and besides that You use it for everything

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GersonC,

      Thank you for the five-star review! We're thrilled to hear you love your WH-CH520 headphones and that they're a great companion for your flights and daily use. It's awesome to know they're working so well for you.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normal quality more than I expected it size is ok .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and functionality is just what I was looking for

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my daughter to pair with her iPad 10. Works well and she likes them, so can’t complain. Light weight and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best headphones for teens who break stuff. I bought them for both kids when I found out they were sharing it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RandallM,

      Amazing! You've made a great choice! We are truly delighted to know that you find our WH-CH520 perfect for your kids. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Bought for a plane trip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for a long plane trip and they suit my needs very well. Lightweight and versatile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've owned some of the more expensive headsets. This one is great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good head phones for the price works absolutely…..

    I would recommend this to a friend