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$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2328 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,328 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality with fair price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and sound quality is good, price is fair too

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic battery life! Great for my travel needs!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Pain

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, but the sizing of the part that goes on your ear is small. It becomes uncomfortable after a while. I mainly use them for online schooling classes and i have to sit with the headphones just squeezing my ear. Because of this, i will have to buy a different brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Calidad y precio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buen sonido, perfecta combinación entre calidad y precio

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sony headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works very good. Battery stays for a long time and for a really good price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality I’ve had in a pair of headphones for the longest period of time #toplife

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value Headphones!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones, especially for the price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GMAN! Thanks so much for the feedback!
      We're really happy to hear you're enjoying the WH-CH520 headphones.

      With their super long battery life and crystal-clear sound, they're a great choice for all kinds of listening.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Great for music. No great for calls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. Mic quality is terrible do not recommed for this reason. Battery life is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adam450,

      While we are glad to know your satisfaction with the exceptional sound quality and long-lasting battery life of the WH-CH520, we are really sorry if you are experiencing an issue with its microphone. This is certainly not the experience we were hoping you would have. If you haven't yet, let's try to isolate and fix the problem by following the troubleshooting steps on this help guide link:
      Cannot hear the other person or the call volume is low during calls/The other person cannot hear you or their call volume is low during calls. - https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000777007.html

      I hope this helps.

      Should you need more information/technical assistance, please feel free to message us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      We value you, and thank you so much for choosing Sony.

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and sound quality. Easy blue tooth pairing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones r good but very fragile but good for price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these after my partner lost his Bose headphones that cost $300 and he likes them, no complaints, great for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SONY THE WAY TO GO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FOR SCHOOL IS PERFECT FOR KIDS TOO IS NOT TO LOUD BUT GOOD QUALITY SOUND

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for 2 years. Then finally one side quit working. No noise at all. Waiting to hear back from product support to see if I can get some help to get it fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone .. some noise cancellation .. bought for my child

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked perfectly to listen to my audio books with my Kindle Scribe!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good buy for the money and they’re currently on sale to me. It works as well as they expensive

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielG,

      Thank you for the purchase! We're glad to hear that you like the value of the headphones for its price point. High quality sound and comfortable, all-day listening in a wireless headphone. The WH-CH520 have an ultra-long battery life of up to 50 hours and a 3-minute quick charge gives you up to 1.5 hours of audio playback. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony wireless headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones, great noise canceling technology and at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headset for TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Easy setting up with my TV. Comfortable and reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pink Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute. Short plug in cord for charging. Good value for the price. Reaches more area in the house than my last set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones definitely closes off outside sounds

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmberS,
      We are immensely pleased to hear how much you're loving your WH-CH520 headphones! We really appreciate you taking the time to share your feedback. It’s fantastic to know that they're doing a great job of closing off outside sounds for you.

      We designed the WH-CH520 with our Digital Sound Enhancement Engine (DSEE) to deliver rich, high-quality sound and an impressive battery life for all-day listening.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global