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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2329 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,330 reviews
  • Rated 4 out of 5 stars

    Reasonable item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is low, the quality is too small, not good as other headphone. Low SPECs cost saving product

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use these. I had some before, but I lost them, but they are a good product seriously

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless bluetooth headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase and pleased. My first wireless bluetooth headphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son for Christmas. Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do the job, and hassle free pickup from best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered a similar item from another big box store. Order was unable to be filled and they wanted to ship. I needed it now. Found these, ordered online for pickup close by with no hassle. They work great for normal use. Mic is not so great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi paulb,

      That's amazing! We are thrilled to know your satisfaction with the superb performance of the WH-CH520 Wireless Headphones. We are also delighted to hear that you had a great shopping experience with Best Buy.

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 3 out of 5 stars

    Sounds good, but a little big & chunky

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I was expecting, let down a little. Not comfortable, a little big & chunky. Not user intuitive buttons and features.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift for my granddaughter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter loves them. She is a little young for air pods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product would recommend. Used it extensively

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good but they break easily We returned and got a new one but it broke also a week later..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for kids

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are good for kids, but it is too small if they are used for adult

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It work!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Could have simpler connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony - WH-CH520 Wireless Headphone with Microphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to purchase allways great item to have greatest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones for college student

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money; purchased for my granddaughter's first college year so she can do work in her dorm room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product in this price. Speaker quality is wonderful. Bluetooth connection still quality full as I am using more than a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    omg i love this product. Nothing to compare. And the price is just too good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They’re okay for making calls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for use in my office to make calls. They’re not the most comfortable after 30 minutes of use but they get the job done at a cheap price. The mic is clear and sound quality for calls is very good. I’m not sure I’d buy them again

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rodger,

      While we are thrilled to know your satisfaction with the reasonable price and exceptional performance of the WH-CH520 for calls, we are really sorry if the fit of these headphones isn't great for you. This is certainly not the experience we were hoping you would have. The WH-CH520 was designed for all day comfort with an adjustable headband and soft earpads. To ensure that you are wearing the headphones correctly, please follow our suggested troubleshooting steps on these links:
      How to wear the headband headphones correctly so it is comfortable - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch520/articles/00282845
      Wearing the headset - https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html?search=fit

      I hope this helps.

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      If there's something we can do to help or you may need more information/technical assistance with our product in the future, please feel free to email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you so much for your purchase and for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great inexpensive headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great simple headphones. These were for my 9 year old and greatly do the trick without the suoer high cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this headphone. Price is reasonable. Recommend to families and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Provides peace for others

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my parents as they both complained about the other watching shows the other did not watch too loud. Now they each watch in peace

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head phone is doing the right job. The only catch is with the ear cushion being small size. Wearing for long sometimes hurt the ears. Battery life is very good. Otherwise no concerns on the output or hearing issues.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amit, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with your SONY unit. Put on the headset with each earpad fitting snugly over each part of your ear. Please check this link for more details:

      https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html?search=wearing

      If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! ~Earl Sony_US