Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 11135204
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Sony WH-CH520 wireless headphone Black
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good but it has a hard time finding or connecting to Bluetooth connections.
No, I would not recommend this to a friend Sony Wireless Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife doesn't like them because I can't hear when I am wearing them with computer, lol I like them ver much.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaniceG,
Awesome! We are thrilled to know that you like your WH-CH520 so much! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
Great headphone wirless
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Speaker bought these for my young pre-teen daughter.She love it
I would recommend this to a friendPrice reflects Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price but doesn't stay connected to the device longterm. I'd recommend if you're not super techy. If you just want something to listen to music here and there.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback on the WH-CH520, KenyaC! We appreciate your comment about the product being good for the price.
Regarding your concern about the connection stability, it might be helpful to ensure that both the firmware of the WH-CH520 and the “Sony | Headphones Connect” app are updated to the latest versions.
To enhance the Bluetooth connection stability, make sure your headset is fully charged, keep the devices within a close range with no large obstacles or electronic interference and ensure that the headset is paired correctly through the app.
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000777246.html
We value your recommendation for users who are looking for a simple device primarily for listening to music occasionally. If you encounter any further issues or have more questions, feel free to visit our support page for additional guidance.
Thanks for choosing Sony!
Gus
Blutooth headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is actually worth the money. I haven’t had any issue with the purchase.
I would recommend this to a friendWorth the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it’s not bad. I haven’t had a chance to really test them out while cutting grass yet.
I would recommend this to a friendSony - WH-CH520 Wireless Headphone with Microphone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony - WH-CH520 Wireless Headphone with Microphone - Black is a good product. 100% recommend
I would recommend this to a friendIt's a nice pair of headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connected with no major issues the first time but very recently it disconnected from the source and could not be found via T.V. and computer for several hours.
I would recommend this to a friendGood headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it in a deal. Got it to give as a gift. Work fine
I would recommend this to a friendDon’t use analog
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good with a transmitter using an analog connection.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Chuck,
Thanks for the feedback regarding your WH-CH520 headphones. We’re sorry to hear that you aren’t having a great experience when using them with an analog transmitter.
If you’d like some help troubleshooting the connection or settings to get things sounding better, please reach out to our support team at https://www.sony.net/support-contact
Thanks for considering Sony products and sharing your thoughts.
Warm regards,
Estefany
Great headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones work great. And for the price it’s well worth the money.
I would recommend this to a friend- Cons mentioned:Bass
Unmet expectations
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty small and not rlly great in bass not to mention it’s unable to fold so it’s not very space convenient either
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NolynC,
We regret to hear that you are not satisfied with the headphones. Your feedback about its design and sound quality is greatly appreciated. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app). Additionally, you can use the Equalizer/CLEAR BASS setting of the app to tailor-fit the sound quality to your needs. For more information, please refer to these links:
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781381.html
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html
For Sony headphones that are foldable, you may want to check out the WH1000XM4 or WHXB910N.
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely,
-Ralph
- Pros mentioned:Sound quality
Too small for grown ups.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, but the fit is too small and uncomfortable for an adult. I returned them.
No, I would not recommend this to a friend Excellent Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase. Does everything advertised. Does everything I want it to do.
I would recommend this to a friendGreat gift for teenagers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing !!!! I got it as a gift for my nephew and he loves it.
I would recommend this to a friendHeadphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10/10, sony hasn't disappointed me and love thus purchase.
I would recommend this to a friendJust a maybe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I usually love anything Sony, but these headphones are tight fitting and a pain to use, that is, turning them on to use for phone and turning off so that I can hear sounds directly off my iPhone. Decent price though, but I will be looking for something easier to use.
No, I would not recommend this to a friendWide Bluetooth headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it exceeds my expectations. It has wide Bluetooth coverage without moving closer the audio source.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeandedieuT, We are glad to hear that your new Sony wireless headphones exceeded your expectations. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for your purchase. Enjoy! Vincent
Purchsed for childrens. speakers and charging good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchsed for childrens. speakers and charging good
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, RamakrishnaD! We're glad your kids like the headphones. Enjoy and thanks for choosing Sony. -Craig
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fit the need of my 14 year old grandson. He picked them out for a great grade reward.
I would recommend this to a friend