Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 12159092
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the product's clear sound quality, unbeatable battery life, and comfortable, lightweight design. Its seamless wireless connectivity, great price, and adjustable fit are also frequently praised. However, some users have noted issues with unclear volume and a lack of bass, along with uncertainty regarding compatibility with specific devices like the Galaxy 24 Ultra.
This summary was generated by AI based on customer reviews.
Sony WH-CH520 Wireless Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On/Off button is very hard to operate. I almost didn't recommend this unit. In addition to above issue, after a few hours they are uncomfortable. What do you expect for the price?
I would recommend this to a friendGood headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good headphones for their price. Not completely sound proof but does the job. Ears get sore after about an hour of use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MiaT,
Thank you for the purchase! We're glad to hear that you like the price point of the headphones. These headphones features an adjustable slider (left and right) to ensure comfortable fit for long period of time. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony!
-David
Best headphones ever
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones ever i used them everywhere keep it up Samsung
I would recommend this to a friendGood option for the price but not good in general
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too small for my ears, the pressure hurt and gave me small headaches. Outside of that it’s good.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, Hannah!
We are sorry to hear that the fit of your WH-CH520 headphones is causing you discomfort and pressure headaches. We understand how frustrating it is when a product, otherwise performing well, is simply too small or causes physical pain. That's definitely not the comfortable listening experience we aim to provide.
We appreciate you mentioning that the headphones are "good" outside of the sizing issue.
Your comfort is important to us, and feedback on fit is incredibly valuable as we refine our design and sizing across our product lineup.
Thank you again for choosing Sony.
Best regards, Gus, Sony Social Media Team
It's a great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works like it should, I just wish it was bigger so it could fit around the ear, not just pressed against it.
I would recommend this to a friendFantastic sound for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well as intended! Hooked them up to my bluetooth tv
I would recommend this to a friendSony Wireless Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife doesn't like them because I can't hear when I am wearing them with computer, lol I like them ver much.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaniceG,
Awesome! We are thrilled to know that you like your WH-CH520 so much! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
It’s ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok I bought these as a back up to my air pods. I don’t like that the connection is not seamless when I want to use them. Once they are active and on they are mid. Price is low so that’s a plus
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marty,
Thank you for your review of the WH-CH520. We're glad to know that the low price is a positive for you.
We're sorry to hear that the connection isn't seamless when you want to use them. We understand how frustrating it can be when a device doesn't connect as smoothly as you'd like.
If you'd like assistance with the connection issues, please don't hesitate to contact our technical support team. https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
They'd be happy to help troubleshoot and offer solutions.
Thanks for considering Sony products and sharing your feedback.
Best regards,
Stephanie
Sony
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best product I bought from Best buy store
I would recommend this to a friend- Pros mentioned:Sound quality
Sony WH-CH520 wireless headphone Black
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good but it has a hard time finding or connecting to Bluetooth connections.
No, I would not recommend this to a friend It's a nice pair of headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connected with no major issues the first time but very recently it disconnected from the source and could not be found via T.V. and computer for several hours.
I would recommend this to a friendWorth the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it’s not bad. I haven’t had a chance to really test them out while cutting grass yet.
I would recommend this to a friend- Cons mentioned:Bass
Unmet expectations
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty small and not rlly great in bass not to mention it’s unable to fold so it’s not very space convenient either
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NolynC,
We regret to hear that you are not satisfied with the headphones. Your feedback about its design and sound quality is greatly appreciated. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app). Additionally, you can use the Equalizer/CLEAR BASS setting of the app to tailor-fit the sound quality to your needs. For more information, please refer to these links:
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781381.html
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html
For Sony headphones that are foldable, you may want to check out the WH1000XM4 or WHXB910N.
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely,
-Ralph
Sony - WH-CH520 Wireless Headphone with Microphone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony - WH-CH520 Wireless Headphone with Microphone - Black is a good product. 100% recommend
I would recommend this to a friendBlutooth headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is actually worth the money. I haven’t had any issue with the purchase.
I would recommend this to a friendGreat headphone wirless
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Speaker bought these for my young pre-teen daughter.She love it
I would recommend this to a friend- Pros mentioned:Sound quality
Too small for grown ups.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, but the fit is too small and uncomfortable for an adult. I returned them.
No, I would not recommend this to a friend Excellent Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase. Does everything advertised. Does everything I want it to do.
I would recommend this to a friendGreat headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones work great. And for the price it’s well worth the money.
I would recommend this to a friendWide Bluetooth headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it exceeds my expectations. It has wide Bluetooth coverage without moving closer the audio source.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeandedieuT, We are glad to hear that your new Sony wireless headphones exceeded your expectations. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for your purchase. Enjoy! Vincent