Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 12159092
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the product's clear sound quality, unbeatable battery life, and comfortable, lightweight design. Its seamless wireless connectivity, great price, and adjustable fit are also frequently praised. However, some users have noted issues with unclear volume and a lack of bass, along with uncertainty regarding compatibility with specific devices like the Galaxy 24 Ultra.
This summary was generated by AI based on customer reviews.
Headphones Review-Ok, but with one caveat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, though the power and volume buttons on the headphones themselves are colored black (the same as the headphones) and are hard to see and use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Roger, thanks for choosing and purchasing our product. We appreciate your feedback regarding the buttons of your SONY unit. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing SONY! ~Earl
Great gift for teenagers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing !!!! I got it as a gift for my nephew and he loves it.
I would recommend this to a friendGood headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it in a deal. Got it to give as a gift. Work fine
I would recommend this to a friendNo noise reduction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No sound reduction. Everything else is fine except the most important part. Peoole say they can't hear me because og the background noise.
No, I would not recommend this to a friendGood Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got theae head phone for my Daughter she loves them, she uses them.all the time too.
I would recommend this to a friendHeadphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10/10, sony hasn't disappointed me and love thus purchase.
I would recommend this to a friendNot for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned these head phones, heavy and not very comfortable, not good for music, wireless can be a plus.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi name, We are sorry to hear that the WHCH520 did not meet all of your expectations and had to be returned. The WHCH520 has an adjustable headband and swivel earcups to adjust the headphones to get a more comfort fit.
We hope that you consider Sony again in your future purchases.
Regards,
Carl
Just alright...
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are cheaply made and the sound quality on them is just alright. While handling them I felt like I would break them because the headband was so flimsy. If you're just looking for mere sound and not quality I would say these are decent. I gave them to my 12 year old nephew.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KathleenO,
Thanks for reaching out and sharing your honest feedback about the WH-CH520 headphones. We’re sorry to hear that the build quality and sound experience fell short of your expectations.
We really appreciate you taking the time to share your perspective on the feel of the headband.
Your feedback is truly valuable. It helps us understand where we can make improvements for future models.
We appreciate you giving Sony a chance with this product.
Sincerely,
Estefany
Some headphones great Christmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great head phones. I bought some for my 3 step daughters & they love them
I would recommend this to a friendGreat for the price!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these!! They do get a little warm though when you wear them which worried me at first lol
I would recommend this to a friendBrand response from SonyListens
Posted .Hello littlelex, We are happy to hear that you love your Sony wireless headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for trusting Sony! Vincent
Nice headphones around $50
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphone at this price. Got it under $50 and can't beat these at this price.
I would recommend this to a friendHeadphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fit the need of my 14 year old grandson. He picked them out for a great grade reward.
I would recommend this to a friendheadphones for teenager
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kid seems to like them. :) Fast service and came with a bit of music streaming.
I would recommend this to a friendJohnnie’s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son has no complaints. He enjoys using it doing gym workout at school
I would recommend this to a friendHeyyy…that’s pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ngl, it’s a pretty good bang for your buck as a person who’s not super duper into tech and auto quality…yet
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ziggy,
Fantastic! We are truly happy to hear that you are satisfied with the superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Sony
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up great on music I used for playing in console work great
I would recommend this to a friendJust a maybe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I usually love anything Sony, but these headphones are tight fitting and a pain to use, that is, turning them on to use for phone and turning off so that I can hear sounds directly off my iPhone. Decent price though, but I will be looking for something easier to use.
No, I would not recommend this to a friendGreat headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Bought for my kids to take on vacation. They love it.
I would recommend this to a friendPurchsed for childrens. speakers and charging good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchsed for childrens. speakers and charging good
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, RamakrishnaD! We're glad your kids like the headphones. Enjoy and thanks for choosing Sony. -Craig
WH-CH520
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.problem pairing with my unit; vert poor sound quality; charges last for shorter time than stated!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AHMADE, thanks for reaching out about your WH-CH520 headphones. We're sorry to hear you're having trouble with them, it's definitely not the experience we want you to have.
We're here to help and would be happy to provide some troubleshooting steps to get this resolved.
-For the pairing issue, try initializing your headphones.
Turn off the headset and remove the USB Type-C cable. Press and hold the (power) button and (volume –) button for about 10 seconds or more. When the initializing is complete, the indicator (blue) flashes 4 times.
For detailed instructions, kindly visit the following link: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000783325.html
-If the sound quality is still off, double-check that no other devices are interfering and make sure they’re not too far from your phone or computer when in use. Also, make sure any audio enhancements or EQ settings on your device are set properly.
-Battery life can be affected by volume levels, the codec used, or even the age of the headphones. If you’re getting a lot less than the stated time, do a full charge (leave them plugged in for at least 3–4 hours) and see if that helps.
If you've already tried these and the issues persist, we strongly suggest to reach out to our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for considering Sony and for letting us know about these issues.
Sincerely,
Estefany