Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 12159092
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the product's clear sound quality, unbeatable battery life, and comfortable, lightweight design. Its seamless wireless connectivity, great price, and adjustable fit are also frequently praised. However, some users have noted issues with unclear volume and a lack of bass, along with uncertainty regarding compatibility with specific devices like the Galaxy 24 Ultra.
This summary was generated by AI based on customer reviews.
Happy grandson!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for our grandson, he loves them. He's satisfied, Grand mother is happy, all is good.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, Juke00! We're glad that your grandson is enjoying his Sony WHCH520 Sony headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for the perfect star review and for commending Sony! - Craig
Affordable and comfortable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them ! Not too bulky and works perfectly fine. Does the job
I would recommend this to a friendHeadphones sony
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonderful!!! My kids loves using this for his school work!!!
I would recommend this to a friend- Cons mentioned:Volume
BUDGET HEADPHONES
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent headphones at an affordable price. Not loud enough but you get what you pay for.
I would recommend this to a friend Good headphones, but wayyyyy over priced
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are good however they are wayyyyyy over priced. I wouldn't buy them again at the price.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TeriC,
Thanks for the feedback. It's great to hear you think the headphones are good, but we’re sorry the price didn't feel right for you.
We really appreciate you sharing your thoughts with us, as it helps us improve.
We appreciate you giving Sony a chance with this product.
Warm regards,
Estefany
No more noisy house
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s peace and quiet in our house now that all the kids have headphones
I would recommend this to a friendthey work okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not exactly what i expected. figuring out how to connect them wasn't easy. i'd like to know how to connect them to the bluetooth on my sound bar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gregory,
We are really sorry if you had a hard time setting up our WH-CH520. That is certainly not the news we'd like to hear from you. The WH-CH520 Wireless Headphones will work with any device that supports Bluetooth A2DP (Advanced Audio Distribution Profile) profile for wireless music playback. We recommend contacting the manufacturer of your soundbar to confirm if it supports Bluetooth headphones Connection. As for the WH-CH520, to connect it with Bluetooth devices, you may refer to the following:
How to make a wireless connection to Bluetooth devices - https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776866.html
I hope this helps.
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
If there's something we can do to help or you may need more information/technical assistance with our product, please feel free to email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Sound quality
Decent Audio for Workouts
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are good for the price. The quality is clear but not as robust as some of the higher models.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MonetC, while we are glad to hear that you are happy with the WHCH520, we are sorry to hear that it did not meet all of your expectations. With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl
Great for my special guy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My nephew wears them every day all day. Great headphones for a teenager.
I would recommend this to a friendPrice reflects Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price but doesn't stay connected to the device longterm. I'd recommend if you're not super techy. If you just want something to listen to music here and there.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback on the WH-CH520, KenyaC! We appreciate your comment about the product being good for the price.
Regarding your concern about the connection stability, it might be helpful to ensure that both the firmware of the WH-CH520 and the “Sony | Headphones Connect” app are updated to the latest versions.
To enhance the Bluetooth connection stability, make sure your headset is fully charged, keep the devices within a close range with no large obstacles or electronic interference and ensure that the headset is paired correctly through the app.
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000777246.html
We value your recommendation for users who are looking for a simple device primarily for listening to music occasionally. If you encounter any further issues or have more questions, feel free to visit our support page for additional guidance.
Thanks for choosing Sony!
Gus
I enjoy the store
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.store needs to open earlier on weekends but i enjoy finding all the right computer equipment
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lifemastersage,
Thanks for commenting! We are thrilled to know that you had an enjoyable shopping experience with Besy Buy. experience with the. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you for the perfect star review and for choosing Sony!
- Romeo
Had to buy household 2nd pair - so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful item, my boyfriend loved mine so much i got him his own pair
I would recommend this to a friend- Pros mentioned:Sound quality
My little one loves these !!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super child friendly. Fit is generous to grow with my preferences. Sound is Perfect.
I would recommend this to a friend - Pros mentioned:Sound quality
Good for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound and good quality for price but does not cover the ears completely even for my 3 year old ..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Prem, Great! We're very pleased to hear you like good sound and overall quality of your Sony WHCH520 headphones. The WHCH520 is an on-ear design headphones. If you are looking for an over-the-ear headphones, I would suggest the CH720N, WH1000XM4 and WH1000XM5. Hope this helps!
Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These wireless headphones are great for what and when i use them for, mostly when I'm mowing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Farmgirl,
That's awesome! You've made a great choice! We are so happy to hear that it suits your needs. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Best option to buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelllent option to buy, also runs in Iphone 15 ok.
I would recommend this to a friend- Pros mentioned:Sound quality
earphone review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were ik used on a flight three different flights and the quality was good.
I would recommend this to a friend - Pros mentioned:Comfort
Decent Budget headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was ok, returned it though.. im partial to over the ear
No, I would not recommend this to a friend Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great out of the box. No issues so far. Highly recommended.
I would recommend this to a friendheadphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best headphones that i bought sometimes they don’t pair sometimes
I would recommend this to a friend