Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 12159092
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the product's clear sound quality, unbeatable battery life, and comfortable, lightweight design. Its seamless wireless connectivity, great price, and adjustable fit are also frequently praised. However, some users have noted issues with unclear volume and a lack of bass, along with uncertainty regarding compatibility with specific devices like the Galaxy 24 Ultra.
This summary was generated by AI based on customer reviews.
Verify buyer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product wonderful customer service verify buyer
I would recommend this to a friend- Pros mentioned:Sound quality
just ok for under 40$
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound but too small for my ears. need to return this.
No, I would not recommend this to a friend Cool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good product, excelent, nice, this is a gift for my daughter she love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MyrnaC,
That's fantastic! You've made a great choice! We are extremely pleased to know that your daughter loves her new WH-CH520. With the WH-CH520 headphones, she will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of the day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Loved
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, I use it when I go on a trip and I don't want to bother others.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LourdesYDavila, Great! You definitely made the right choice. We are extremely pleased you are enjoying the superb sound quality and overall features of your WH-CH520 headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Jess
Great for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Havent had any issues with them. They work great. Would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JAbril, We're happy to hear this feedback! Good to know that it works great. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. We appreciate the recommendation and thanks for choosing Sony! -Sam
Good quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it but I will change for other model of Sony
I would recommend this to a friendMy Sony 3720 headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. I would recommend people to buy them.
I would recommend this to a friendGreat pick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whelp I’m really happy that I purchase these for my 7th grader
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CharleszettaW, Amazing! We're very delighted to hear your purchase went well and you are enjoying the excellent sound quality of the WH-CH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Jess
good product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my son likes them.........................................
I would recommend this to a friendSony wireless headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product my daughter love her headphones she always wear them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there!
Thanks for commenting. We are so happy to know that your daughter loves our WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Comfort
Not for gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These feel great, not for gaming. Good for music and more
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GreenvilleOhio,
We appreciate you sharing your thoughts on the WH-CH520 headphones! It's great to hear you're enjoying them for music and other uses.
However, we're sorry to hear they aren't quite working out for you when it comes to gaming.
If you're interested in checking out some headphones that are specifically made for gaming, you might want to look at our INZONE lineup. The INZONE H9 and INZONE H5 are two fantastic options worth considering.
Thank you for being a valued Sony customer and for your feedback.
Best regards,
Estefany
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product very good morning great price for headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lokey, Awesome! We're glad that you are enjoying your new headphones. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great headphones. I use them every day for work.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndrewF,
Thank you for the purchase! We're glad to hear that you like the headphones for your work. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony!
-David
Great sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was good and it was a gift and the really like them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MsLady,
Awesome! We are thrilled to know your satisfaction with the superb performance of our WH-CH520 for its price. We are happy that they really like them so much!
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you for your purchase and for choosing Sony!
- Romeo
They work the way the should
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is a good bluetooth headset, I recommend them highly
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hydrotec Great! You definitely made the right choice. We're really glad to hear you're happy and satisfied with the features, amazing sound quality, and overall performance of our WH-CH520 headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony! -Jess
Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still working these. Going to Sony site for if that doesn't help Will be coming to you guy????
I would recommend this to a friendGREAT CHOICE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Bluetooth range, sound is a bit low but overall great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SafaJk, thanks for choosing and purchasing our product. We understand your feedback regarding the sound level of your SONY unit. Please follow this link to isolate the issue:
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776823.html?search=low%20sound%20level
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great love the performance of the earphones would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Evan Awesome! We're really glad to hear you're happy and satisfied with the features, amazing sound quality, and overall performance of our WH-CH520! It sounds like we hit the WH-CH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you so much for purchasing our WH-CH520 & 5-stars review and for choosing Sony! -Jess
Wow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend these two anyone very great headphones!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Suga,
Amazing! We're thrilled to know your satisfaction with the incredible performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for recommending our WH-CH520 and for choosing Sony!
- Romeo
School Cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are perfect for it's intended purpose and desire
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, Victors! We appreciate the feedback and we're happy to hear that you like your new Sony headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Craig