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Customer Ratings & Reviews

$58.00
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The comparable value is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2424 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the product's clear sound quality, unbeatable battery life, and comfortable, lightweight design. Its seamless wireless connectivity, great price, and adjustable fit are also frequently praised. However, some users have noted issues with unclear volume and a lack of bass, along with uncertainty regarding compatibility with specific devices like the Galaxy 24 Ultra.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,424 of 2,424 reviews
  • Rated 1 out of 5 stars

    Trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a month, bluetooth is horrible

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    They dont work with consoles

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advertised as a ps4 headset but they dont work withthe ps4.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      i Mill, We regret to hear that the headphones did not meet your expectations. This is definitely not the experience we'd like you to have. We'd love to help you troubleshoot your problem and turn your experience around.

      You can connect our WH-CH520 Wireless Bluetooth Headphones to your television (via Bluetooth- the TV must support Bluetooth A2DP (Advanced Audio Distribution Profile)) so you can get the audio from your PS4.

      Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Erin Sony_US

  • Rated 1 out of 5 stars

    Waste of Money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped working after 3 days of buying them. So me personally I wouldnt recommend these to anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Return

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was going to return item since purchased wrong one and return policy is only 14 days instead of 30 like everywhere else, I was not aware. Now I’m stuck with an item I don’t need.

    No, I would not recommend this to a friend