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Customer reviews

Rating 4.6 out of 5 stars with 2347 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,347 reviews
  • Rated 5 out of 5 stars

    Headphone first

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these headphones- super comfortable and the sound is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cath,

      Thanks for the 5-star rating! We couldn't be happier to hear how much you're loving the WHCH520 headphones! Don't forget to download the Sony Sound Connect App to elevate your experience even further.

      Thanks for choosing Sony.

      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and great fit! Comfortable as well and is perfect for working out!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TLee,

      Thank you for your fantastic feedback on the WHCH520! We are truly honored to know that you find the quality, fit, and comfort perfect for your workout sessions. Your experience inspires us to keep providing top-notch products. Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    My headphone experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony headphones were great sound quality is just amazing, and hour long battery lasting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the first headphones I have used in decades and I was totally impressed when I first connected to my TV. The sounds were zipping around in my head. It's too bad though that the entertainment I watch on television doesn’t really use the sound technology to fully appreciate them. I do use them to workout though and they're excellent for that. I do wish they were a little louder though (I love loudness) but it's probably better for me that they aren't louder. I really haven't messed with the app so maybe that could help with the volume. Despite me wishing they were louder they're actually good enough. The bass is excellent and is probably my favorite feature. I personally don't think they could be beat for the price but it's just my opinion. They are definitely worth it and i'm happy with my purchase....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very awesome headphones. I needed a certain price range. The sound is good. They fit well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wrought the price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming. Is to connect to Bluetooth. Well made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget friendly headphones with awesome sound. I like them better than my AirPods

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, IleanaM!

      We’re so happy to hear you’re loving the sound quality of your WH-CH520 headphones! Knowing they’ve earned a top spot over your AirPods is a huge win for us. With that massive 50-hour battery life, we hope they keep your music going for a long time to come.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. They are super lightweight and the sound is great. The only thing I don’t care for is that the battery notification isn’t specific, it only seems to tell you at 100% - 75% - 50% and 25% specifically even if it’s between those levels. But overall, that’s minimal and I would still buy these again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MilesM, Amazing! We're thrilled to hear you love the lightweight design and great sound quality of your Sony WHCH520 headphones. At Sony, we are always looking to improve our product quality and features. We have noted your input about the battery notification and will be sure to forward this feedback to the appropriate department. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony headphones work really well ,they're comfortable ,easy to set up and use, and they look good too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrendaH!
      Thank you for your review of the WH-CH520 headphones. We are delighted to hear that you find them comfortable, easy to set up and stylish.

      These headphones offer clear, balanced sound with up to 30 hours of battery life for extended listening. Their lightweight design and intuitive controls make them perfect for everyday use, whether at home or on the go.

      We're genuinely thankful you decided on Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are comfortable to use during workouts or while cooking. Sound is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it for a birthday gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it. Battery-life is amazing. She has it since October and has no issues.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JudyS,

      It is truly wonderful to know that your daughter is having such a fantastic experience with her WH-CH520! We are thrilled to hear that the headphones have been a reliable companion for her since October, and it is especially great to highlight that industry-leading battery life that keeps the music going without constant interruptions. We design our products to offer long-term quality and ease of use, so knowing she has had no issues and continues to enjoy them is the best feedback we could receive.

      We really appreciate you being part of the Sony family.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, i like them a lot, they fit my small head. and delivery service through best buy was A+.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ClaireG!
      We are really happy to hear that your WH-CH520 headphones are a great fit for you and that the buying experience was so smooth. It’s awesome to know they are comfortable and getting plenty of use!

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for someone who has trouble hearing the television clearly. Helps with charity & making out the words without sounding muffled.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello NormaD,

      Thank you for choosing Sony!

      We're honored to hear that the WHCH520 headphones are making a positive difference for you by enhancing TV clarity. Knowing they help you enjoy your favorite programs more fully truly motivates us. Thank you for sharing your experience!

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Good For Your Budget

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Budget Headphones for people looking for headphones at a cheaper budget Long battery life. Comfortable and well-built. They come charged and last up to 50 hours, can be changed for about 3 minutes that gives you 1.5 hrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is wonderful, they are easy to charge, red when charging and when their done , no light. That's no know they done. Bluetooth quality is decent when talking on the phone and 50 hours battery life which Awesome. And i think are worth it. Im very happy with these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArsenioG,

      That's awesome! We're glad that you're happy with your purchase. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony and enjoy your headphones!

      -David Sony_US

  • Rated 5 out of 5 stars

    Wireless headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, wifi, built-in microphone, soft feel to my ears, for the price the sound is great , this is a good product and it a long battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Excellent

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s inexpensive, the sound is great and easy to use, the earpad fits the ear and feels good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi imacathy,

      Fantastic! You've made a great choice! We are so happy to know your satisfaction with the amazing sound quality, ease of use, and very comfortable fit design of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Incredible for value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these so much. They're easy to set up and battery lasts.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, EBow!

      We are so happy to hear that your WH-CH520 headphones were easy to set up and that the battery life is meeting your needs. Delivering a seamless experience and long-lasting power is what we aim for!

      Thank you for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Great standard headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money and don't buy a pair of beats. Very nice headphones a lot of bang for the buck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats headphones review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, the features are amazing especially noise cancellation feature, price is great as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NaderK,

      We’re glad you love the sound and value of your WH-CH520, though we should clarify that this model features Noise Suppression for clear calls rather than Active Noise Cancellation (ANC). The quiet you're noticing is actually due to the high-quality physical seal of the ear pads. Thanks for choosing Sony!

      Best regards,

      Eliab sony-global