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Customer Ratings & Reviews

$58.00
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Customer reviews

Rating 4.6 out of 5 stars with 2418 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,419 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great value for the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have worked great so far for me. I haven’t had any issues with connecting it to my iPhone and the battery life is awesome! I have had them for several weeks now and I think I have only charged them twice and that was just to top it off. The sound quality is good for what it is, so I think overall it is a great budget set of headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RachelD,

      Fabulous! We are truly delighted to hear your satisfaction with the superb performance of our WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great value for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones! Quality sound for the price. Great Bluetooth function used for multiple devices. Charge lasts for days! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are comfortable to use during workouts or while cooking. Sound is great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and Crispy sound. Comfortable to wear for a long time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Wrought the price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming. Is to connect to Bluetooth. Well made.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these a s a gift to a family member. Great sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nice,

      We are so glad to hear that these were a great gift and that the sound quality is being enjoyed!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pretty good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality great sound, you change the mode to bass boosted to regular it's pretty good for the money

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, Brycen!

      We’re so glad you’re enjoying the great quality and sound of your WH-CH520 headphones. It’s awesome to hear that you’re finding the different sound modes—like that bass boost—to be a great value for the money!

      Thank you for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    excellent headphones with bargain price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one. Bought two more. Best battery life and clear sound and bass when you watch movies. I definitely recommend it. Great price.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony WH-CH520 headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Sonys headphones months ago and they’re still going strong for me. I love them. Way cheaper at Best Buy than at Target! They’re in great condition when I purchased them and still are. I take them everywhere with me and great for the gym. The battery life is amazing, I can go daysss without charging it and it’ll be a great battery percentage. Highly recommend to any Sony lovers or first timers! Btw this is my first pair of Sony headphones and I never looked back

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Beth!

      We are so excited to hear that your first pair of Sony headphones has been such a success! It’s awesome to know that your WH-CH520s are keeping up with your gym sessions and that the daysss of battery life are making your life easier. We’re glad you found a great deal at Best Buy and that they’re still going strong for you.

      Welcome to the Sony family, and thank you for the high recommendation!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BEST HEADPHONES!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones! Charge fast very loud speakers but doesn’t hurt your ears!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CollinD,

      We are thrilled to hear that you are enjoying your new WH-CH520 headphones! We appreciate your feedback regarding the fast charging and the comfortable fit of the speakers.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price and comfortable to wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LizbethK!
      Thanks for the review! We are very glad to hear that you find your WH-CH520 so comfortable and such a great value. It’s awesome to know they’re a good fit for your daily routine.

      While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.

      We are so happy to have you as part of the Sony family!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Sony has done it again !

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I purchased these headphones betore i traceled Europe for a month. The sound quality is AMAZING and the battery life is awesome. For reference , i bought them a week before my trip and I didnt have to charge them until the end of my trip.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marcus,

      Fantastic! We are extremely pleased to know your satisfaction with the incredible sound quality, long-lasting battery life, and superb performance of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Heck of a deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an amazing purchase. My daughter was so excited. The sound quality is great, and the price was definitely within my budget.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JamesS,

      Thank you for choosing Sony!

      We couldn't be happier to hear that your daughter was so excited about the WH-CH520 headphones. It’s wonderful to know the sound quality lived up to your expectations and that the price fit well within your budget. Your positive feedback inspires us to keep providing great products that bring joy to families.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sony Cap Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clean look, can never go wrong with a neutral color. Packaging was simple and not hard to open, and they were wrapped in a cloth like bag that I kept to hold them when not in use. Sound is great, the battery life is pretty awesome. I don't have to charge them all the time. I can go for a run and the battery life is still good. They were easy to connect with my phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your thoughtful feedback on the WH-CH520 headphones.

      We truly appreciate your insights, which showcase the strengths of the WH-CH520. If you have any questions or run into any issues, please don't hesitate to reach out to us. We’re more than happy to assist you!

      Thank you for choosing Sony!

      Best regards,
      Gus Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Clear sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clear sound. Would recommend. Would purchase again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ErnieO,

      It is fantastic to know that the Sony WH-CH520 is delivering the clear sound quality you enjoy and that you would recommend them to others.

      We take great pride in creating reliable audio that stands the test of time, so knowing you would choose them again is the highest compliment we can receive. If you ever find yourself looking for an even more immersive listening experience, you might be interested in our flagship WH-1000XM6. This model features our most advanced industry-leading noise cancellation and high-resolution audio to take that clarity to an entirely new level.

      Thank you for making Sony part of your daily rhythm.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is crystal clear and I love them. I've always been a fan of Samsung products and this one does not disappoint

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Headset at Excellent Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my special needs daughter who loves to listen to her music, her favorite music - morning, noon, night, at midnight, and hours in between. Usually one of three of her favorite songs, repeatedly, and as all of us in her family support her in her musical inclinations, this headset looked like it would work well for our favorite audiophile. Most headsets that I have purchased in the past have been child-sized, as many of the adult versions would not fit her head well. The cushions on the ears are very soft and thus far, she has worn and respected the headset well (meaning she hasn’t worn them for a short period of time and taken them off and tossed them somewhere). These are Bluetooth and connect easily to her iPad. I did have to download the Sony app onto her iPad, but I’m not sure if I really needed to do so for what purpose this headphone serves (no microphone used).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sunni1Ib,

      That's awesome! You've made a great choice! We are thrilled to know that your daughter is having an enjoyable listening experience with our WH-CH520. We are also grateful to know your satisfaction with the exceptional sound quality, reasonable price, very comfortable fit design, reliable & stable Bluetooth connectivity, and superb performance of these Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are so good I had to buy a second pair because my kid stole the first pair from me! Good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    BOOMIN!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound at an exceptional price! Clear, crisp and long battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great battery life and good quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this pair of headsets for my 13 year-old son after having issues with a prior purchase of similarly designed headphones that were made by a different company and were poorly made. My son has reported no issues with the headphones and has actually commented that the battery-life has been surprisingly very good. My son uses the headphones for console gaming, talking to friends on his phone, gaming on his phone, and watching other forms of media. He really likes the headphones.

    I would recommend this to a friend