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Customer reviews

Rating 4.6 out of 5 stars with 2348 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,348 reviews
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and stylish budget headphones with noise cancellation and battery life that lasts decent for this price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple design, and inexpensive, but work great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless headphones are nothing fancy, and reasonably priced, but work great! As soon as I put them on in front of my laptop, they linked up immediately without me having togo through any complicated process like my last headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value for the money sound great and very comfortable on ears.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Sony has done it again !

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones betore i traceled Europe for a month. The sound quality is AMAZING and the battery life is awesome. For reference , i bought them a week before my trip and I didnt have to charge them until the end of my trip.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marcus,

      Fantastic! We are extremely pleased to know your satisfaction with the incredible sound quality, long-lasting battery life, and superb performance of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Best choice ever !!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice, I am glad I made this purchase Sony always provides great quality . Light weight , clear sound it’s a great tool for your workout, a quick run , wireless makes it a Plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Basic Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Easy to use. Really good battery life. They aren't quite as snug as I would like. And the instructions lead you to believe you have to get an app to connect to bluetooth, but that does not seem to be true for all of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price and quality is good , I have used for about 3 months. It works greatly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing quality for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only been using them for a weeks but i love the quality of sound, and battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for grandson and comfortable too Price seemed fair and no problems

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TMac,

      Thank you for choosing Sony!

      It brings us great joy to hear that the WH-CH520 headphones have been a comfortable and fitting choice for your grandson. We also appreciate your positive remarks about the pricing and smooth experience. Your trust in our products is truly valued.

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Juat what I needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this! Great sound and lightweight. I needed something for watching TV so I dont wake my family i really enjoy the sound and feel of these. Since they are lightweight I feel very comfortable with the. On my ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bestbuyer,

      Fantastic! You've made a great choice! We are thrilled to know that it suits your needs and expectations. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, very comfortable fit design, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up & easy to use. Quality of sound great. This was a gift for my Granddaughter

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RubyL!
      Thanks for sharing your review! We are thrilled to hear that the WH-CH520 was such a hit as a gift for your granddaughter. It’s great to know that she found them so simple to get up and running right away.

      These headphones feature a massive battery life of up to 50 hours, so she won't have to worry about charging them constantly. They also include high quality built-in microphones for clear hands free calls and support multipoint connection, which allows her to switch between two Bluetooth devices at the same time.

      Thank you for putting your trust in Sony!
      Warm regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    My som loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Durable. Light weight. My son loved it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Nikki11,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the WH-CH520 headphones impressed you with their great sound, durability, and lightweight design. Knowing your son loved them truly brightens our day and inspires us to continue delivering quality products that bring joy to families.

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Great value for price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head phone is great quality for the cost. The only issue I had was it did not fold up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, PetalV!

      We are happy to hear that you find the WH-CH520 headphones to be great quality for the cost! Providing excellent value is a key goal for us.

      We certainly understand your point regarding the lack of a folding design. To keep this model lightweight and accessible, we opted for a more traditional swivel design over a full fold-up mechanism. We appreciate you sharing your experience, as customer input like yours helps inform future product development.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Sony 520 great headphones for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice upgrade to the sony 500. This 520 noise canceling is awsome and the sound quality is crisp, the fit also seems to be more snug which is a plus for when I'm using it while I'm doing activities that require bending.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gologic, we're glad you like our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Still working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for a little over a year, and they are still going strong. I like that an update allowed the headphones to be connected to other devices without needing to disconnect from another device.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cmp25!
      It is immensely pleased to hear that your WH-CH520 headphones are still performing so well after a year.

      We appreciate your feedback on the multipoint connection feature, which is designed to make switching between devices effortless so you can keep listening to your music or take calls without any interruptions. We're so glad you're finding it useful.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Nice quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a present for my daughter. She loves it. It’s light weight, it looks good and has a decent sound!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life between charges. Sounds is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Switching,

      Thank you for your positive comment on the Sony WH-CH520 headphones. We're glad to hear that you are enjoying the great battery life between charges and the impressive sound quality. The WH-CH520 headphones are designed to deliver high-quality sound with up to 50 hours of battery life, allowing you to enjoy your music and calls without frequent recharging. Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Chic and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the packaging it's very secure and made it seem so VIP. I really like the sleek and simple design as well, perfect for anything I use it for. I'm obsessed with the color and the price as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrsKARSalas,

      Thank you for the wonderful 5-star review! We're so glad to hear that you love the packaging, sleek design, and color of your WH-CH520 headphones. It's great to know that the headphones are perfect for all your needs and that you're happy with the price. We truly appreciate your feedback and are thrilled to have you as a customer!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Well worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good, does not sound muffled while making phone calls, battery life is excellent. Once you walk out of range, or leave them some where, the headset will turn off automatically and the battery life will remain the same.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Donnie,

      Thanks for commenting! We are extremely pleased to know your satisfaction with the superb performance of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sound and battery life is amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're thinking about it, buy it. The battery life is amazing and the sound is wonderful. I've purchased another pair and will be purchasing another pair soon for a gift.

    I would recommend this to a friend