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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2418 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,418 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony WH-CH520 Wireless Headphone set w/Microphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well. Purchased a Blue Tooth adapter for my computer. Easy set up. Now use them with my home stereo. Good tonal quality. Comfortable to wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yeah, We are happy that your Sony headphones work well with your home stereo and computer. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great standard headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money and don't buy a pair of beats. Very nice headphones a lot of bang for the buck

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Inexpensive but sound!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life has been excellent thus far. I love the sound quality and the ease of connectivity and use. Seems like bang for every buck.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Works for me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are comfortable, attractive, and do the job. That works for me! And the price was right too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PDXVal!
      Thanks for sharing your thoughts with us! We really appreciate the feedback.
      It is most rewarding to hear that these WH-CH520 check all the boxes for you, from the way they look to how they fit. We’re glad the value and performance are exactly what you were looking for!

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Classic Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Classic Sony has yet failed me. Sometimes over price but for this headphone is pretty good if you just want a basic essetial for traveling or office. Only budget about is not a lot of bass. But cant beat the price if you looking for a budget headphone its this one

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cuber, We're glad that you are enjoying your new headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love this headphone…. Awesome quality. I purchased to replace my in ear buds that would fall out when I sweat in the gym. These are great… great sound, and keeps charge

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses these all the time. He lives the sound quality and I like the construction of this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jay1,

      Thank you for choosing Sony!

      It brings us great joy to hear that your son enjoys the sound quality of the WH-CH520 headphones and that you appreciate the product’s construction. Knowing that both the performance and durability resonate with your family means a lot to us. We sincerely value your feedback and support.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter. She says they work great and they keep a long charge. She also said even though they are not noise canceling they block a lot of sound. Great buy for the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShariM, Thank you for giving the product a perfect rating! We're so glad that you daughter is enjoying the superb sound quality, amazing battery life and great isolation of the headphones. It sounds like we hit the mark with the WHCH520. High quality sound and comfortable, all-day listening in a wireless headphone. The WH-CH520 have an ultra-long battery life of up to 50 hours and a 3-minute quick charge gives you up to 1.5 hours of audio playback. Designed with comfort in mind, the WH-CH520 headphones are lightweight and feature soft earpads, additional head cushion and silent joints so you can enjoy your favorite music and podcasts all day long. Thank you so much for your purchase and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life between charges. Sounds is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Switching,

      Thank you for your positive comment on the Sony WH-CH520 headphones. We're glad to hear that you are enjoying the great battery life between charges and the impressive sound quality. The WH-CH520 headphones are designed to deliver high-quality sound with up to 50 hours of battery life, allowing you to enjoy your music and calls without frequent recharging. Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Simple design, and inexpensive, but work great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless headphones are nothing fancy, and reasonably priced, but work great! As soon as I put them on in front of my laptop, they linked up immediately without me having togo through any complicated process like my last headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. They came right in time. Noise canceling is best for my job. Thank you

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrittanyS,

      It is most rewarding to hear that your new headphones arrived exactly when you needed them! We are delighted that the secure, comfortable fit is providing the isolation you need to stay focused and productive at your job. It is wonderful to know that the WH-CH520 is delivering the high-quality sound and reliability that helps your workday go by smoothly.

      Thank you for choosing Sony.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these as a great mid range product. Awesome sound quality and battery life! No noise cancelling but haven’t missed it. Not what I really bought them for.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love these headphones, has a neat app feature that lets you adjust the sound and keeps a charge for a long time. I haven't needed to charge them yet and I've been using them over 2 weeks.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kalechips, we're glad you love our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Incredible for value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these so much. They're easy to set up and battery lasts.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, EBow!

      We are so happy to hear that your WH-CH520 headphones were easy to set up and that the battery life is meeting your needs. Delivering a seamless experience and long-lasting power is what we aim for!

      Thank you for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Cons mentioned:
    Bass, Volume

    Rated 4 out of 5 stars

    Mr Generaux

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these but I wanted more Bass and more Volume so I am going to try something different from Best Buy I will let you know what happens

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product works really good loud can’t hear anything

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MitchM!
      Thanks for taking the time to leave us a review! We are thrilled to hear that your WH-CH520 is working so well for you and providing that loud, immersive sound you’re looking for. It’s awesome to know they are doing the job!

      Thank you for selecting Sony headphones!
      Warm regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It is a light weight, easier to use, and clear sound highly recommended this product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KassahunS,

      We are thrilled to hear that you are enjoying your WH-CH520 headphones! We intentionally designed them to be lightweight and user-friendly without sacrificing that clear, high-quality audio you expect from us.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful head phones for my grand daughter. She really enjoys being able to watch her movies and not disturb others

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Donna!
      Thank you for sharing this lovely feedback about the WH-CH520 headphones.
      It is truly wonderful to know that your granddaughter is enjoying the headphones and can watch her movies without disturbing anyone.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must have headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones best quality great bass and immersive sound, don’t work with PlayStation portal, if Sony would implement a Bluetooth adaptation to the portal would be the goat.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CLPar,

      Thank you for choosing Sony!

      We're elated to hear that you're enjoying the quality, bass, and immersive sound of your WH-CH520 headphones! We also appreciate you sharing your feedback about PlayStation Portal compatibility; we'll certainly pass that along to our team. Thank you!

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Sony - WH-CH520 Wireless Headphone with Microphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the headphones. The sound is very clear and the quality is very good. There was no problems connecting them to Samsung TV, computer and other devices.

    I would recommend this to a friend