4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$58.00
Save $10
The comparable value is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2418 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,418 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sound quality. Great headphones for price. Great battery life. I only charge it once a week.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShivaB,

      Awesome! We're glad to hear that you like the sound quality and battery life of the headphones. Thank you for choosing Sony!

      -David sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Really great headphones

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were purchased as a gift for someone who doesnt like wearing ear buds all the time. The battery life and sound quality are top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great. Battery lasts a long time. Can not charge and use, but charges quickly Will buy again for a gift. Love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re nice, have good sound, and are pretty clear on calls, the only “bad” thing I have to say is that they kinda hurt my ears after a while. Overall they’re really good for the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, user458199!

      We are so pleased to hear that you find the WH-CH520 headphones to be nice, with good sound, and that you appreciate the clarity on calls. Delivering that quality at a great value is exactly what we aim for with this series!

      We are sorry to hear, however, that the comfort becomes an issue and that they start to hurt your ears after extended wear. We understand that fit and comfort are just as critical as sound quality, and we truly value this feedback as we consider future design improvements.

      Thank you again for your strong overall recommendation and for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must Have Budget Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for $50 headphones look no further these Sony 520 sound great at this price point. At first the sound is a bit flat but after some use the speakers will open up. Also you can connect these to the Sony Headphone App to change the EQ to different sound settings and register your headphones. Now the build quality is good, the head band is sturdy and a little stiff. The earcups are comfortable and has some padding as well. These are great budget headphones and I highly recommend these if you are looking for a decent pair for the gym or out running errands. If they break, lost, or get stolen I rather lose $50 compared to $250 and up headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NokiaSam, Thank you so much for taking the time to leave us a review of your new Sony WHCH520! We're thrilled to hear you like comfortable fit and you were able to fine tune the sound using the Sony Headphones Connect app. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Good prody

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price listed, i can hear clearly and noise cancellation works just fine.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TARIKE,

      Thank you for choosing Sony!

      We’re honored to hear that you are enjoying the good quality and clear sound of your WH-CH520 headphones, as well as the effective noise cancellation. It’s rewarding to know they are providing a great audio experience for you. If you ever want to explore even more advanced sound and noise-canceling features, our latest WH-1000XM5 and WH-1000XM6 models offer exceptional quality. Feel free to check them out at https://electronics.sony.com/.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality stays charged very long time, very well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase & Value A+

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great audio quality, long lasting battery, and great phone functionality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JJVA,

      We are ecstatic to learn that you are having such a great experience with the WH-CH520 headphones. Providing an all-around reliable package, from long-lasting battery life and crisp audio quality to seamless hands-free calling and effortless controls, is exactly what this model is designed for, and we are glad it fits perfectly into your daily routine.

      We really appreciate you being part of the Sony family.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Sony Head Phones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pretty decent headphones work great..long battery time , very clear ,and great noise reduction.Great price. Very Happy with this purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephannieP,

      We are elated to hear that you are very happy with your purchase and that your new headphones are delivering such a clear, high-quality audio experience!

      We designed this model to offer premium features at a great price, so it is wonderful to know that you are enjoying the impressive battery life and the excellent sound clarity. Having that long-lasting battery means you can keep your favorite music and podcasts going for days without interruption.

      Thank you for trusting Sony to bring great sound to your daily routine!

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony headphones review

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Base and treble on these headphones is great for the price point.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    the best

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my second pair of headphones. Very good quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LisbetG!
      Thank you for your feedback! We are really happy to hear that you’re enjoying your WH-CH520 headphones.

      Thanks for selecting Sony!
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this headphones. AirPods pro is no longer in preferred list . PC , iPhone - easily connected and happily used . Amazing batter life . Sound quality is also good enough

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArmenV,

      That's awesome! We're extremely pleased to know that your son loves our WH-CH520. We are also delighted to hear your satisfaction with the ease of Bluetooth connectivity, long-lasting battery life, and exceptional sound quality of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Weight

    Rated 4 out of 5 stars

    loved purchase (:

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    finally got my first set of headphones for the gym and i loveee they work great and they’re very lightweight. however i do wish they would fold to save room in a bag. omg i almost forgot how long they last without charging!!! love that

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jenniferflores, Congratulations on your new Sony WHCH520! We're very happy to hear you love the lightweight design and excellent battery life of these headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Comfort
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    It is a comfortable headset but it has a very low

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a comfortable headset but it has a very low volume

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts FOREVER. Very comfy. These were a trial run to see if I liked the style enough to get nicer headphones. But I think I’ll be sticking to these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great head phones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves these head phone. this is her second pair and only want these ones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kathryn,

      We’re happy to hear your daughter loves the WH-CH520 headphones so much that she chose them again.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Product worth every penny

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound base and excellent battery life. Material is good and not heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Affordable and good quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An affordable headset offers great clear audio for the price I use it for my kids

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the great review, user323500!

      We're so glad the WH-CH520 is working out well for your kids. It’s wonderful to hear that the audio clarity is hitting the mark, especially at such an affordable price point. We designed these to be a reliable, everyday option, so it’s awesome to see them fitting perfectly into your family's routine.

      Thanks for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. They have excellent sound and quality. You need an app to use them, but it is super easy to navigate. I would definitely recommend these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound for the price. Bought them to replace a lost/stolen pair. My daughter loves them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello User737611,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the WH-CH520 headphones deliver excellent sound and have become a favorite for your daughter. Knowing they continue to bring enjoyment means a lot to us.

      Best regards,
      -Fred sony-global