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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2418 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,418 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. My daughter uses them daily, no complaints

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LorenzoV,

      We are truly heartened to learn that your daughter is enjoying her WH-CH520 headphones every single day! Providing a reliable, high-quality listening experience for daily use is exactly what we aimed for with this model.

      One of the reasons these are perfect for daily use is the incredible battery life of up to 50 hours. This ensures she can go through her entire week of school, hobbies, or relaxation without constantly needing to reach for a charging cable. Furthermore, the lightweight build and soft earpads make them comfortable for those long-duration sessions, while the Digital Sound Enhancement Engine (DSEE™) ensures that the music she loves sounds closer to the original recording quality.

      Thank you for trusting Sony to provide a great audio experience for your daughter.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, have been using this product since a long time still it gives a great battery backup, would definitely recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RC21,

      Thank you for choosing Sony!

      We're honored to hear that you’ve enjoyed using the WHCH520 headphones for so long and appreciate your kind words about the battery life. Your recommendation means a lot to us, and we're grateful to be part of your positive experience.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation. Still have this. Very comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, AbdulF!

      We’re glad to hear that you find your WH-CH520 so comfortable and that you're still enjoying them. It's great to know they are delivering a quality experience for you.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them very much,very comfortable, last long which is great. And the headphones dont make my head look big cause most of my old headphones make my head look big

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Noel,

      Fantastic! We are so happy to know that you like our WH-CH520. We are also thrilled to hear your satisfaction with its very comfortable fit & stylish design and long-lasting battery life. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item fir my 16 year old. They absolutely love it! When i speak with them on the phone, the microphone is amazing. I can hear clearly. That make me love these headphones, as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Besr bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My WH series headphones broke and i needed something in a hurry. For the price these are INCREDIBLE’. Battery life is amazong and sound quality is very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrankB,

      It is unfortunate to know what happened to your WH series headphones. On the other hand, we are thrilled that you find the WH-CH520 as a perfect replacement unit and that you are satisfied with its incredible sound quality, long-lasting battery life, and reasonable price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for trusting Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good color there’s Sony headphones I would recommend and they’re flexibility to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DORIST,

      We are so glad to hear that you love the classic black color and the flexible usability of your WH-CH520 headphones! We appreciate you taking the time to share your recommendation with others, and we are thrilled that they are fitting so seamlessly into your daily routine.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Comfort
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Honest Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. I wish I could turn them Up a little louder. But they are perfect to wear when I’m working out

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, Long lasting battery, Purely Amazing. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Sound Great Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Sony headphones Fits just right on my head Not to expensive Long lasting battery Great sound I wanted to buy another one for my daughter but the price went up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YvetteH,

      Amazing! We are extremely pleased to hear that you love your WH-CH520. We are also delighted to know your satisfaction with the very comfortable fit design, reasonable price, long-lasting battery life, and superb sound quality of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Head.phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and great and Clear sound. Definitely a good buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimS!
      Thank you for your feedback on the Sony WH-CH520 headphones. We are delighted to hear that you found them easy to set up and appreciated their clear sound quality.

      Thanks for selecting Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Somy Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are perfect value for the price I paid. Great sound and not too bulky. Battery life is amazing. Long lasting and quick charging

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good and Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price you pay. It is definitely a starter for your kid to learn how to appreciate things!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuisB!
      Thanks for sharing that! It is truly wonderful to know that these WH-CH520 are helping your child learn to appreciate great sound.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up & easy to use. Quality of sound great. This was a gift for my Granddaughter

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RubyL!
      Thanks for sharing your review! We are thrilled to hear that the WH-CH520 was such a hit as a gift for your granddaughter. It’s great to know that she found them so simple to get up and running right away.

      These headphones feature a massive battery life of up to 50 hours, so she won't have to worry about charging them constantly. They also include high quality built-in microphones for clear hands free calls and support multipoint connection, which allows her to switch between two Bluetooth devices at the same time.

      Thank you for putting your trust in Sony!
      Warm regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Upgrade from 510

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headband on my Sony 510 finally gave out after years and years. New version is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello NetworkGuy,

      Thank you for considering Sony products.

      We sincerely apologize for the inconvenience caused by the headband on your WHCH510 headphones giving out after years of use. We're glad to hear that you are enjoying the new WHCH520 headphones. For an enhanced listening journey, we invite you to explore our latest models like the WH-1000XM5 and WH-1000XM6 at https://electronics.sony.com/. We appreciate your enthusiasm and hope your music continues to bring you joy.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones have an excellent battery life. They are comfortable on the ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones provide clear, crisp sound and are a great value for the cost.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kevin!
      Thank you for sharing your thoughts on the Sony WH-CH520 headphones! It is great to hear your positive experience.

      While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect for Daily users.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Pair of headphones, I would recommend buying them for comfort and Boise quality. Super easy too use and can wear them for hours without issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value for price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head phone is great quality for the cost. The only issue I had was it did not fold up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, PetalV!

      We are happy to hear that you find the WH-CH520 headphones to be great quality for the cost! Providing excellent value is a key goal for us.

      We certainly understand your point regarding the lack of a folding design. To keep this model lightweight and accessible, we opted for a more traditional swivel design over a full fold-up mechanism. We appreciate you sharing your experience, as customer input like yours helps inform future product development.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best light weight travel headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for myself and as a gift. Definitely a must budget type headphone that’s light weight and durable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yumi!
      We really appreciate you taking the time to share your feedback and review with us.
      It brings us great joy to hear that the WH-CH520 headphones were such a hit, not just for you, but as a gift as well!

      We designed the WH-CH520s to be a fantastic everyday audio companion. Beyond the comfortable, feather-light build, you'll find they pack a punch with great sound quality, up to 50 hours of battery life for those long listening sessions, and even come with Multipoint Connection, so you can seamlessly switch between two different devices.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US