Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 12159092
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Bang for your buck
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, these are excellent headphones. Very comfortable, easy to set up and use, and surprisingly good sound delivery!
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Love these
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love them. The audio quality is good and when taking on the phone I can be heard clearly. Oh and the battery life is amazing, I would definitely buy these again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KLWB,
That's amazing! We are extremely pleased to know that you love your new WH-CH520, and that you are satisfied with its exceptional sound & crystal-clear phone call quality and long-lasting battery life. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for Sony!
- Romeo
- Pros mentioned:Battery life
Great headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these!! I was very skeptical about the headphones. I wanted something affordable. These exceeding my expectations. You can adjust the equilzer by downloading the app. The bass is great! a few of my family members are already wanting to get these. I use these for the gym. Their also comfortable and the battery life is great.
I would recommend this to a friend - Pros mentioned:Comfort
Bluetooth headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for grandson and comfortable too Price seemed fair and no problems
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TMac,
Thank you for choosing Sony!
It brings us great joy to hear that the WH-CH520 headphones have been a comfortable and fitting choice for your grandson. We also appreciate your positive remarks about the pricing and smooth experience. Your trust in our products is truly valued.
Best regards,
-Fred
Sony wireless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome and it is working great. sound and works fine.
I would recommend this to a friend- Pros mentioned:Sound quality
Great price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks like it would have worked well. Good quality. Unfortunately, I couldn't use it with my cell phone. Had to return it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DoraM,
Thank you for choosing Sony.
It brings us great joy to hear you appreciated the quality of the WHCH520 headphones. We apologize for the inconvenience with compatibility—this is not up to the standards we strive for. Thank you for your feedback; we will share it with our Sony team as we work to improve our products.
Best regards,
-Fred
hm...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly they're not as pink as shown in the picture, which is far past misleading they're more of a light purple... they work like headphones though so !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mommylovesu,
Thanks for the feedback on the WH-CH520! We’re really sorry the color wasn't what you expected based on the photos, but we're glad to hear they are at least working well for you.
Thanks for considering Sony and sharing your thoughts.
Warm regards,
Estefany
- Pros mentioned:Sound quality, Weight
Great price for the sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its amazing the sound you get for such inexpensive products these days. Very light weight decent clamping force. Plastic feels fragile, tho it is par for the course
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pfuchi,
Amazing! We are extremely pleased it suits your needs! With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for purchasing our WH-CH520 and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Made my mother-in-law happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For starters the sound quality of this is amazing! Best bang for you buck and it made an amazing gift for my mother-in-law. Thr color scheme was perfect and the size was perfect for her. Shes been listening with these non-stop!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Nobadcoffee,
Thank you for choosing Sony!
We're delighted to learn that the WH-CH520 has surpassed your expectations in sound quality! It's wonderful to hear that it made such a perfect gift for your mother-in-law and that the color and size were ideal for her. We hope she continues to enjoy her listening experience!
Best regards,
-Fred
- Pros mentioned:Sound quality
Awesome Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Veryyyyy nice headphones, sounds come through clear and precise I brought to use when walking or answering my phone in the car and they are superb. Would truly buy again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dawny64!
It is fantastic to know you’re enjoying the clear and precise sound of the WH-CH520 headphones, especially for walking and taking calls in the car.
These headphones are made to be light and easy to wear all day, and Bluetooth makes answering calls super simple wherever you are.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort
Connect easy to a Google phone
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter loves them. She uses them everyday. Connects to her phone easy and she says they are comfy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShyB!
Thank you for sharing your experience with the WH-CH520 headphones.
It brings us great joy to hear that your daughter loves them and is using them every single day.
These headphones are built for just this kind of daily enjoyment. They boast an all-day battery life (up to 50 hours!) and include multipoint connection, which allows her to quickly switch between her phone and another device, like a tablet or laptop.
We're genuinely thankful you decided on Sony!
Best regards,
Estefany
- Pros mentioned:Connectivity
Comfortable with great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these. Works with all my gadgets, love to take them when I'm traveling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ShawnG,
Thank you for choosing Sony!
We're excited to hear that you love your WHCH520 headphones and that they work seamlessly with all your gadgets. It’s great to know they’re your favorite travel companion, making your journeys more enjoyable. We appreciate your support and hope they continue to enhance your experiences wherever you go.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Sony does good with headphones.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid head phones, that sound good and are durable.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, sounds great, battery lasts forever They are not noise canceling but if you just need a nice pair to wear at your desk or around the gym it will work fine. Only issue i have is they hurt my ears when i have my glasses one all together.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Romano, thank you for sharing your experience with the WHCH520 headphones! We are very glad to hear that you're enjoying their exceptional sound quality, impressive battery life, and easy setup. We truly appreciate your suggestion regarding the addition of a noise-cancelling function. We've dedicated significant effort to developing industry-leading noise cancellation technology, which we've incorporated into our latest headphone models. We also apologize for any discomfort caused by the WHCH520 design when wearing glasses. Your feedback is invaluable, and we'll certainly take it into account for future releases. Thank you for choosing Sony! Sincerely, -Jenn.
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them… good for working out and normal use….the base is good and easy to use with photos ne
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CorrieR,
Wonderful! We're happy to hear the WH-CH520 headphones are great for both your workouts and normal use, and that you appreciate the good bass and ease of use with your phone.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. Awesome noise cancelation. Overall good buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, ErikaV!
We are so glad you are enjoying the sound quality and noise isolation on your new headphones. It’s great to hear they were a good buy for you!
Thank you for choosing Sony!
Best regards,
Gus, Sony North America Customer Support
- Pros mentioned:Sound quality
Annette Hall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the color. Fits good. Sound quality is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnnetteRieseHall, thanks for sharing your experience with the Sony - WH-CH520! We're glad to hear you're enjoying the stunning sound quality and comfortable fit of these headphones. With up to 50 hours of battery life, it's the perfect option for long listening sessions. Thank you for choosing Sony and enjoy the music! Regards, -Dominick
- Pros mentioned:Sound quality
Good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great, good price, and color is perfect for my daughters
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shortclown,
We are really happy to hear that the WH-CH520 headphones have been such a success for your daughters.
It is fantastic that both the sound quality and the price point hit the mark for you. We also take great pride in our design aesthetics, so knowing that the color was a perfect match for them is wonderful to hear. With their impressive 50-hour battery life, we hope these headphones provide your daughters with many hours of uninterrupted music and fun.
Thank you for making Sony part of your family’s daily listening.
Regards,
Dominick
- Pros mentioned:Sound quality
Great purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, good sound quality. Would recommend for those who don’t like headphones that go in your ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Aymud!
Thanks so much for taking the time to share your feedback on the WH-CH520 headphones.
We are delighted to hear that you are finding the sound quality great and that they are a good fit for you.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound and quality is great. I had been looking for affordable and they are just what I needed.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Sbuyer!
We are so pleased to hear that you love the sound and quality of your WH-CH520 headphones! It's rewarding to know that they were the affordable and high-quality solution you were looking for.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team