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Customer Ratings & Reviews

$58.00
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Customer reviews

Rating 4.6 out of 5 stars with 2418 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,418 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphone for casual use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone. Good sound quality and amazing battery life. Overall a very nice product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cute and sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them. Great sound and goes perfect with her laptop

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NancyT,

      We are pleased to hear that your daughter is loving her new headphones! It is wonderful to know that they are providing great sound and pairing perfectly with her laptop. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product,simple and esst to use,light weight and great sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rome1129,

      It is fantastic to know that you are finding your WH-CH520 headphones so simple and easy to use. We intentionally engineered this model to combine a lightweight, comfortable design with great sound quality for everyday listening, and we are glad it hits the mark for you.

      Thank you for choosing Sony to elevate your daily audio experience.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Best value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very Best Buy for the money. And battery life is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JEFFB!
      Thank you so much for the wonderful feedback! We are delighted to hear that you are finding great value in your WH-CH520 headphones and that the battery performance stands out to you.

      While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these along with my XM5s, I think they work great together

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Epifist,

      Thank you for choosing Sony!

      We’re excited to hear that your WH-CH520 headphones complement your WH-1000XM5 so well. It’s wonderful to know that they work great together, offering you versatile options for your listening experience. We appreciate you sharing your positive experience with our products.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It’s lightweight and comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing and great at reducing noice from your surroundings. It’s lightweight and comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ixb2000!
      It brings us great joy to hear how much you like the sound quality and the fit of your new WH-CH520 headphones. We really appreciate you taking the time to leave a review.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sony headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up n good on volume nice easy fit

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CelinaM!
      It is fantastic to know that you found your new headphones so easy to get ready and that the sound level is working well for you.

      The WH-CH520 is built for daily life with a massive 50-hour battery life and a quick charge feature that gives you 1.5 hours of play from just 3 minutes of plugging them in. They also feature Multipoint Connection, which lets you switch between two Bluetooth devices seamlessly.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it a five star . It a amazing ear phone Bluetooth

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RathyNann,

      It is great to hear that you are finding your new headphones to be an amazing addition to your daily routine! We are so glad that the Bluetooth connectivity is providing you with a seamless wireless experience, allowing you to enjoy your favorite content with total freedom of movement. Beyond the easy connection, these headphones are designed for long-term comfort with a lightweight build and soft earpads, making them perfect for those long listening sessions or back-to-back calls.

      Thank you for choosing Sony.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Perfect match with Sony TV's!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones that sinc with 2 Bluetooth devices at the same time. Great sound for this price point. Charge seams to last "forever". Very happy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RobertB, We are glad that you are very happy with your new Sony wireless headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones!! The sound quality is good. And, i don't have to worry about them falling off my ears. I like them and would recommend them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EvelynK,

      Thank you very much for sharing your amazing experience with the WH-CH520 Wireless Headphones! We are extremely pleased it suits your needs. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you for recommending our WH-CH520 and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loved these for Christmas. He says they works as great as Beats by Dre for a fraction of the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for a good price. Great sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GTHM!
      Thanks for sharing your review with us.
      It is most rewarding to hear that you are finding the sound quality so impressive and that you’re happy with the value of your WH-CH520.

      We appreciate you choosing Sony!
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones. Comfortable. Great for a gift. Love them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Deraced,

      Thank you for choosing Sony!

      It brings us great joy to hear that you find the WHCH520 headphones comfortable and a wonderful gift choice. Your love for them means a lot to us, and we’re glad they’ve made a positive impression.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cheap but good Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is very good it fits perfectly and the battery life is alright would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have great quality feel amazing on the head don’t cut out when using them overall great headphones For the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my boys and these have great quality sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JesusA,

      It’s rewarding to hear that your boys are enjoying the great sound quality of their WH-CH520 headphones. We are so happy that these were a successful choice for your family.

      Thank you for trusting Sony.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Great Sound !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus too it came to pass in the days of Emperor Augustus and Troy! The speakers in this headphokes were perfexr! Theybsound great and connecrneasily to Apple aTV and my SonyBravia TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kenny, we're glad you are enjoying your new headphones! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bluetooth Range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is great last days without having to recharge. The bluetooth range is way over 50 feet pretty impressed to be honest. Volume very loud. Only con is they slip off during my workouts which was my main point of purchasing them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ViviannaH,

      Thanks for the feedback! We're so glad to hear you're enjoying the batterie life, Bluetooth range and volume of the WH-CH520 headphones. For the fit during workouts, we'll definitely pass four feedback along to our team. In the meantime, you might want to consider using a third-party silicone cover or sport hooks designed for a more secure fit.

      Thanks for choosing Sony!
      -Aldair Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones but I wish the ear part was bigger. When I am on the phone talking it randomly cuts off well disconnects. Outside of that they are loud and the battery last for days

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. Connects to my windows laptop seamlessly. Mainly use it for meetings and audio is very clear on both ends.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexT, Awesome! We are so glad to hear that you are enjoying your new WHCH520! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl Sony_US