Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 12159092
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Sound quality
Great pair of headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With great sound and a long battery life, this is a must have for those looking for a good set of headphones that won't break the bank.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KacieB, Thank you for sharing your thoughts and experience so far using your Sony WH-CH520. We're glad you feel the headphones is worth its price and you love the exceptional sound quality, as well as long-lasting battery, and overall features. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for the 5-star rating and for choosing Sony! -Jess
I like how it a very convenient thing
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it Very useful and good for teenagers and adult's
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the awesome feedback, Hahramid!
We are so glad to hear the WH-CH520 is hitting the mark for you. It's great to know they're turning out to be super useful and a good fit for both teenagers and adults alike!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Best headphones I ever bought.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones would dearly recommend, very good sound quality, noise cancellation, battery life, comfort very comfortable, would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ETHAN!
Thanks so much for the recommendation and for sharing your thoughts!
It is fantastic to know that you’re finding them so comfortable and that the sound quality and battery life are working out so well for you.
While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Sony headphones review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item is easy to pair and works great. Like the sound it produces and the quality of Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GaryW,
We are so glad to hear that you are enjoying the easy pairing and great sound quality of your WH-CH520 headphones! It’s wonderful to know that the "Cappuccino" finish and our signature Sony audio quality are meeting your expectations.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, just wish they weren’t as flimsy but the audio is good!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarthaG,
We are immensely pleased to hear that you are enjoying the audio quality of your new WH-CH520 headphones! While these are designed with a lightweight profile for long-listening comfort, we truly appreciate your feedback regarding the build. Your input helps us as we continue to refine the perfect balance of portability and durability.
Thank you for making Sony part of your daily soundtrack.
Regards,
Dominick
- Pros mentioned:Sound quality
Excellent Noise Cancellation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones I've had. The noise cancellation is phenomenal: I am right now living next to a church with three services a day. I turn NC on and I no longer can hear the word of God. That's a wonderful thing, since I like silence sometimes. When I want sound with the headphones, it is very clear for online conversations.
I would recommend this to a friend - Pros mentioned:Sound quality
Sony wireless headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greate.product. good sound quality and noise cancelling
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, MadhusudhanK!
We’re so glad to hear you're enjoying the sound quality and the fit of your WH-CH520. It’s great to know they are providing a solid listening experience for you!
Thanks for being part of the Sony family.
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Battery life, Sound quality
Great product at low price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound — punches above its price point. Fantastic battery life. Build quality is on par with more expensive plastic headsets.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Drew,
Amazing! We are truly delighted to know that you are satisfied with the incredible sound, reasonable price, well-built design, and long-lasting battery life of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Thanks Best Buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really good for the price. I love using them at the gym! Me and my girlfriend both got a pair and love them!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, RialeyT!
We are absolutely thrilled to hear that you and your girlfriend are both loving your WH-CH520. It is wonderful to know they are keeping you motivated at the gym and delivering great value for the price.
Thank you both for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Great Headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves these headphones. Quality sound and has a comfortable fit.
I would recommend this to a friend - Pros mentioned:Sound quality
joyful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wonderous, joyful, versatile, excellent sound provided
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wyatt!
Thanks so much for leaving such a kind review.
It is truly wonderful to know that you are finding the WH-CH520 so versatile and that the sound quality is working out so well for you. We love hearing how much joy they bring to your daily listening!
We appreciate you choosing Sony and happy 2026!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Perfect for your student
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Holds a long charge and is loud and clear. Very happy with this purchase.
I would recommend this to a friend - Pros mentioned:Sound quality
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them, great sound what else can i say get you one
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JavierG,
We are beyond pleased to hear that you are loving your new headphones and that the sound quality has made such a great impression. We truly appreciate the recommendation and your enthusiasm for the WH-CH520.
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Comfort
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy them. Very reliable and comfortable. Charges fast and compatible with various devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Madden,
It is most rewarding to hear that you are enjoying the Sony WH-CH520 headphones!
We designed them to be reliable, comfortable for long listening sessions, and highly versatile across various devices, so we are thrilled that those core qualities are making your experience so positive.
Thank you for choosing Sony and for sharing your review!
Regards,
Dominick
- Pros mentioned:Sound quality
My pink babies
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great I love them. Easy to use and the sound is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the wonderful review, ChristinaA!
We are so glad to hear that you are loving your new WH-CH520 headphones! It’s great to know that you're finding them easy to use and that the sound quality is delivering exactly what you need.
With up to 50 hours of battery life, we hope they stay powered up for all your favorite playlists and podcasts. Don't forget, you can use the Sony | Headphones Connect app to customize that great sound even further with the equalizer settings!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the sound and it still sound like brand new a year later
I would recommend this to a friend - Pros mentioned:Sound quality
I recommend!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use my headphones with my iPhone, I also use them at night to watch TV when my toddler is sleeping, which is amazing. They are super easy to connect. They are super easy to work with the quality of the sound is amazing. They do not drop a call I was surprised to see that when I receive a call I can actually click at side buttons and I can answer the call even though it’s a Sony and it has nothing to do with iPhone.
I would recommend this to a friend - Pros mentioned:Sound quality
GREAT HEADPHONES
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for the price! I purchased to listen to music on my phone. It works great!
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Best Headset for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got for my kid and ended up buying for me as well.. long battery time with great sound quality.. will recommend for sure.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamK,
That's awesome! You've made a great decision! We are thrilled to know your satisfaction with the amazing sound quality, affordable price, and long-lasting battery life of your WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Battery life, Sound quality
Fantastic budget BT headset.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are an excellent update to the CH-510. Improved build and comfort, better battery and sound great for general use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OneBuckFilms, Amazing! We're very happy to hear you like the improved built quality, comfortable fit, excellent battery life, and great sound quality of your Sony WH-CH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam