4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$58.00
Save $10
The comparable value is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2418 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,418 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headset lasts for days before needing charge. Takes about 2 hours to charge. Very loud. Only reason I had to buy a second one is because I accidentaly broke mine but they they still worked when I trashed them. Best headset ive ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Crisp & Clear Sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are perfectly comfortable and the sound is very clear and crisp. They are a must-have and reasonably priced!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CeeCee,

      Thanks for commenting! We are so happy to know your satisfaction with the very comfortable fit design, exceptional sound quality, and reasonable price of our WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has been wanting the new Apple headphones. Meanwhile, we got these bc they had good reviews. She was surprised by how much she likes them and has told me several times they are good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, KelliB,

      Thank you for the review and the 5-stars rating! We are honored to hear how much your daughter is loving her Sony Headphones! With top-technology battery, lasting up to 50 hours, and amazing Sound quality, we are sure she'll enjoy her favorite songs greatly!

      Thank you for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great… especially for the price.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are perfect. I am a runner. They don’t move while I run and the sound quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for my daughter and she said they're the best pair ever. Sturdy with great sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alanaek, we're glad you and your daughter love the sound quality of our product! Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Solid headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bt noise cancelling headphones I've purchased. Ear fatigue was minimal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great head phones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head phones with great sound and can’t beat the price either.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RossR,

      We're delighted you're enjoying the great sound and feel the WH-CH520 headphones offer excellent value!

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound.Very light & easy to enjoy. Product is very rewarding.Music plays very well .I would recommend this product to someone .Great price also Very affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, cheap wireless headphones. So far so good. Used it for a few weeks now with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great low end headphones.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was great for these at the time. The battery life is awesome and the fit feels very comfortable for extended use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CodeyW,

      Amazing! We are thrilled to know your satisfaction with the very comfortable fit design, long-lasting battery life, and reasonable price of the WH-CH520.

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these have a really long battery life which is super useful!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user575417!
      Thanks so much for sharing your thoughts on the WH-CH520 headphones. We are delighted to hear about your experience! It's fantastic that the long battery life has been so useful for you.

      We designed these with up to 50 hours of power and Quick Charging to keep the music going wherever you are. Plus, you get multipoint connection for easy switching between devices.

      We appreciate your decision to go with Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good sound, comfortable, and has great charging speed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Affordable and nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, decent sound for an affordable price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your review, SowmikC!

      We’re glad to hear that you’re enjoying your WH-CH520 headphones! We designed this model to deliver a high-quality, reliable audio experience at an accessible price point, so it’s wonderful to know we hit the mark for you.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and very comfortable. The headphones were easy to connect and to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Average to below average headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these in sale for 38 dollars and I still don't think they're worth that much. Multiple stores were selling them for this price with the original price being 69 dollars. Makes me think no one was willing to buy them at that price. They're absolutely average headphones. I didn't like the button controls. Sound was fine. I returned them and will spring for the next class up of headphones instead in the future. I wouldn't recommend these but as long as you go in knowing they're standard Bluetooth headphones they're fine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Fits perfectly.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy, the connection to my phone was strenght forward, it fits perfect on my ears and very light.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That;s wonderful, Ronny! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for the perfect star review and for choosing Sony! - Craig Sony_US

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones aren't bad for the price I paid. They don't get too loud, which I don't mind because I value my hearing. They look sleek, and they do the job. The connection is stable, which is a huge plus.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and great quality!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how they feel on my ears. They are really comfortable and the sound is perfect!! I definitely would recommend it!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NadiaM, Great! We're pleased to hear that you are enjoying the sound quality and comfort. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sony headphones.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome pair of sony headphones. Nice sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the awesome review, 2Smooth!

      We are so pleased to hear that you are enjoying your WH-CH520 headphones and find them to be an awesome pair with nice sound quality!

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones, the sound us much better than my other wireless headphones, but if you wear glasses they do squeeze your ears a little.

    I would recommend this to a friend