4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$58.00
Save $10
The comparable value is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2418 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,418 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Music listener

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, holds a long charge. And blocks out outside noise. My 14yr old son.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality of these. They are a great find. Worth the money spent on these

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Babymama,

      We're thrilled to hear you're loving the sound quality of your WH-CH520 headphones! It's great knowing they were a worthwhile investment for you.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    10/10 recommend

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, super comfortable, and good bass. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Workout Excellence

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones put me in my workzone. These are perfect for workouts.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great budget headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headsets, sound quality is better than a JBL pair I had. Decent battery life. Good value for the money so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ncalero, Awesome! We're truly happy to hear you're having an enjoyable experience with your new WH-CH520 Headphones! We're also grateful to hear your purchase went well and you like the superb sound quality and long-lasting batter life of the headphones. It sounds like we hit the mark with the WH-CH520! Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset for the price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Striking color, reliable and very good quality, especially with the relatively inexpensive price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Headphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work well. The only criticism is that the switches for functions are very hard to distinguish/find when the headphones are on the head. The on/off switch is very difficult to find and use; it requires prolonged pressure to activate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RexL,

      We are immensely pleased to hear that your WH-CH520 headphones are performing well for you! We truly appreciate your detailed feedback regarding the tactile feel of the control buttons. While we designed the physical buttons to maintain a sleek, minimalist profile, we understand that ease of use while wearing them is essential. Your input is invaluable as it helps us refine how we balance streamlined design with intuitive accessibility for future models.

      Thank you for making Sony part of your daily listening experience!

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony wh-ch520

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, excellent sound, and noise insulation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi hibs,

      We're thrilled to hear you're enjoying the WH-CH520 Wireless Headphones! Excellent sound quality and comfort are key, and we appreciate you taking the time to share your positive experience.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sony Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony headphones are great and very durable to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Snoopy!
      Thanks for letting us know how much you like your WH-CH520 headphones. We are really happy to hear that they are proving to be both great and very durable for your needs.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfecto earphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love it, he use it everyday, excellent sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello OsvaldoP,

      Thank you for choosing Sony!

      We're excited to hear that your son loves the WHCH520 and uses them every day. Knowing they bring excellent sound to his daily routine is wonderful to hear. Thank you for sharing this with us!

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these are great quality and really get the job done for the price. Insanely long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only knock on this product was it takes a little longer to connect to a device but really good quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, BrianS!

      We are so pleased to hear that you are enjoying the really good quality of your product. It’s fantastic to know that the performance is meeting your expectations once you are connected.

      We also appreciate you bringing the connection time to our attention. We understand that even a small delay can be noticeable, and we are constantly working to optimize connection speed and stability across all our devices. Your feedback is valuable as it helps us prioritize future software updates and product improvements.

      Thank you again for your review and for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sweet Deal!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up, and sounds great! I use them at the gym and are very comfortable. Can’t beat the price!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lauri,

      Fantastic! We are truly delighted to know your satisfaction with the incredible sound quality, very comfortable fit design, reasonable price, and ease of setup of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. They are comfortable to wear for long periods and sound is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Sony headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are light, can be paired with any Bluetooth device and the sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very useful when I need to listen to work related trainings and listen to music and videos. Excellent sound quality and noise reduction

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great budget headphones

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid headphones for the price. I like how light they feel. The sound quality is what you expect for the price, but they headphones look great considering the cost. The microphone on calls seems to be a big upgrade from even the xm5. I also ordered the Sony 720n, which has noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Early Impression

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite impressed with these headphones so far for the price. Sound quality is good and they are comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MajorPain, Awesome! Choosing these headphones will definitely be worth it! We are extremely pleased to hear you are enjoying the wonderful features, especially the exceptional comfort and amazing sound quality of your WH-CH520 headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you so much for your purchase and for giving the product a perfect rating! -Jess Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great value!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, very comfortabl, easy to pair and a great price! My granddaughter loves it! She doest leave home without it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mahealani,

      Fabulous! We are so happy to know that you are well-pleased with the exceptional performance and reasonable price of the WH-CH520 headphones. We are also delighted to hear that your granddaughter loves it so much!

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you for the perfect star review with the WH-CH520 and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good design great battery life, comfortable to wear for long periods. No cons

    I would recommend this to a friend