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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2418 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,418 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Clear, effective, comfortable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Would purchase again. Great sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JessicaR,

      We're glad to hear you consider the WH-CH520 a great product with excellent sound! Your recommendation means a lot to us.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Clear & Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are light and very comfortable. The sound quality it excellent

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, good sound, good performance of battery, and smooth way to connect it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Strong Bluetooth Connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a great battery life and easy to connect Bluetooth, providing more than adequate sound quality for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkM, Thank you for the amazing review! We're delighted to hear that you like the long battery life, easy Bluetooth pairing, and excellent sound quality of the WHCH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and provides excellent sound. Comfortable to wear for an extended time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfy and the beats of the music are good I use this headphones all day.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    they are very comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable and also have a very professional sound of good quality. Highly recommended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Daniel,

      Fantastic! We are extremely pleased to hear your satisfaction with the very comfortable fit design and exceptional sound quality of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! I just these for work and the quality is just as good as a higher priced set. The charge lasts too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GregTV, That's great! We're glad to hear that you are happy with this WH-CH520 Wireless Headphones. You can enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound quality is very good, and it is affordable. They also have a long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable, nice battery and easy to use...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there,

      Fantastic! We are so grateful to hear your satisfaction with the very comfortable fit design, ease of use, and long-lasting battery life of the WH-CH520 Wireless Headphones.

      Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price. My daughter loves them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TheresaR,

      Thank you for choosing Sony!

      We're excited to hear that the WH-CH520 headphones offer good quality and that your daughter loves them. It’s wonderful to know our products are enjoyed by the whole family and bring joy to everyday moments.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Favorite pair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite pair of headphones. The sound is great,it's lightweight and really easy to adjust the size. The only reason why I'm giving it a four out of five is because in person the pink leans more to the purple/lavender side in my opinion.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LinnetteJ,
      Thank you so much for taking the time to share your thoughts on the WH-CH520 headphones! We're thrilled to hear that you enjoy the sound quality and find them lightweight and easy to adjust.
      We appreciate your feedback regarding the color. We strive to represent our products accurately and your insights help us improve. We’re glad you’re enjoying your headphones overall!

      Thank you for being a valued Sony customer!
      Best regards,
      Stephanie Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for kids!!! Too small for adults

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones originally for myself, but these were too small for me so i gave it to my son who needed a decent pair. He loved them so much. Mainly because his favorite superhero is Miles Morales (Spider-Man). He wears Sony headphones so know he is just like him. Bought a second pair for my oldest and he loves them too. Highly recommend for kids since they are for smaller heads.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My first SONY headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been wanting headphones for a very long time and was thinking bout buying the beats headphones but wanted a lower price headphones that has the same quality as the beats headphones. A good friend told me SONY headphones are the best so I decided to give it a try! I love them I use them all the time. Good Quality headphones

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. The sound and it’s not heavy on my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    GOOD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COMFORTABLE, GOOD SOUNDING EARPHONES. IF YOU HAVE A SMALL HEAD, PROBABLY NOT FOR YOU. THEY SLIDE AROUND ON MY HEAD WHEN WORKING OUT.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Sony headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound to them! Great taste in color as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful review, SusanM!

      We are delighted to hear that you love the sound of your WH-CH520 headphones and that you also appreciate the great taste in color! We take pride in combining quality audio performance with appealing design choices.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good for grandpa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my 70 years old father. easy to use for him, and good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphone. Quality material, Quality sound and good battery life. 100% recommended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinM, Thank you for your awesome review! We are so glad to hear that you are enjoying your new WHCH520! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good Choice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound. For the price, good deal. Long battery life.

    I would recommend this to a friend