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Customer Ratings & Reviews

$58.00
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Customer reviews

Rating 4.6 out of 5 stars with 2418 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,418 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent sound!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound! Comfortable on the ears and fits my big head. I highly recommend these headphones!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AshleyB,

      Thank you for the purchase! We're glad to hear that you like the sound quality and comfortable design of the headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    A bargain this price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Comfortable. Adjustable. Very low profit such a great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for work. They are comfortable to wear for hours & the battery lasts & lasts

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Inexpensive Excellence

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pair of headphones for the price, simple and inexpensive but not short on quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound i’ve never had any headphones that are this good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones with amazing price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using ch500 for four years now. It is still great and performs really good. There are tons of very expensive great headphones out there. But as a cheap headphone, 500 series from Sony are amazing. I bought 520 to replace my 500 and I can say this is much better than previous one. It uses higher quality material, it blocks ear better and it sounds much better. Definitely worth the money. I'd always trust Sony for audio products.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Telman, Amazing! We're pleased to hear you like everything about your Sony WH-CH520. The WH-CH520 is a great choice for an upgrade. These do not include active noise canceling, but they do passive noise isolation to block out decent amount of noise. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit for budget, good overall quality and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello HienV,

      Thank you for choosing Sony!

      We're excited to hear that you appreciate the great fit, quality, and sound of the WHCH520 headphones within your budget. Your feedback means a lot to us, and we're glad the product is delivering the value and experience you were looking for. Thank you for sharing your positive experience!

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sony= Reputable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them awhile ago and they have been beat up. Nonetheless they still look great, work well and are holding up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Path2030!

      We are very glad to hear that your WH-CH520 headphones are holding up so well and still look and work great, even after some wear and tear. We design our products to be durable and to last, and it's immensely pleasing to know they are holding up to the test of time and use.

      We appreciate you being a Sony customer and hope you continue to enjoy your headphones!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, lightweight!! My son loved it!!! Recommended

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter love it. Very comfortable on her ears and perfect sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for basic headphones for work (teams meeting) and this worked out great. They are comfortable and sound great (youtube). Although i havent worn them for more than an hour, during that hour they have been fantastic. Calls sound clear and no complaints from the users on the other end about not being able to hear or understand me. 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good crisp sound at a good price. Not super loud, but does the job.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimmyD,

      We are very glad to hear that you are enjoying the crisp sound quality of your headphones. We appreciate your feedback regarding the volume levels, and we are pleased that they are performing well for your needs at a great price point.

      Thank you for choosing Sony!

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this color. Super comfortable headphones for travel

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ratchel,

      That's wonderful to hear! We are delighted that you love the Cappuccino color and find the WH-CH520 headphones comfortable for your travels.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color, good quality headphones. Only reason 4 instead of 5 stars is that taking phone calls with these on is not very good for me but otherwise music quality and audio are good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and wide enough to fit your head, good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Loving on Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given as a gift and they loved them. They sound great and very lightweight!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for trips, decent sound for the price. Not quite what i needed but a solid choice at the price point.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling headphones, use inside, gym, lawn mower, etc. comfortable and reliable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bwildlife, That's awesome! We're thrilled to hear that you are enjoying the amazing features, especially when the comfortable fit and excellent sound quality of the unit. It sounds like we hit the mark with the WH-CH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and very good quality, especially with the relatively inexpensive price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Arnold,

      Thank you so much for this 5-star review! We're honored to hear you find the Sony WH-CH520 both reliable and excellent quality. We strive to offer great performance at an accessible price point, and your feedback confirms we're hitting the mark.

      Thanks for choosing Sony and enjoy your music!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great! Better than I expected! Very close to Beats for less than half the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuzB!
      It is fantastic to know that your Sony WH-CH520 headphones are working so well!

      While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.

      We appreciate your business and thank you for choosing Sony headphones!
      Best regards,
      Estefany sony-global