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Customer Ratings & Reviews

$58.00
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The comparable value is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2418 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,418 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good price, good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good quality headphones. They sound good. They can feel a bit uncomfortable when used for extended periods of time, however.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Travel earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great travel earphones for my son. Highly recommend for its light weight, easy pairing, and price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely packaged & all around great purchase. High quality product for sure

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zoo44,

      We are so glad to hear that you are enjoying your new headphones! Knowing that you are pleased with the quality and packaging means a lot to us, and we are thrilled it turned out to be a great purchase.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and sound for a cheaper pair of headphones. Lasts days before needing a recharge.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RyanC,

      Amazing! You've made a great choice! We are so happy to know your satisfaction with the incredible sound quality, long-lasting battery life, and reasonable price of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommended for sure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy expensive one for $200 and not the same quality, cheap and more quality for real

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating! We're glad that you are happy with your Sony headphones. The WH-CH520 have an ultra-long battery life of up to 50 hours and a 3-minute quick charge gives you up to 1.5 hours of audio playback. Designed with comfort in mind, the WH-CH520 headphones are lightweight and feature soft earpads, additional head cushion and silent joints so you can enjoy your favorite music and podcasts all day long. Thank you so much for your purchase and for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! Perfect size! Great price!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Difficult to pair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for an elderly relative. She loves the sound and how it fits; however, she constantly has trouble with pairing to the iPad. I fix it easily when I am around, but she cannot. I guess the buttons are not good for her sight and sense of touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is worth the price and it goes a along way

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JUANA,

      We feel privileged to know that your WH-CH520 headphones are delivering such great value and long-lasting performance for you. We take great pride in creating reliable products that truly go a long way, and it is wonderful to hear that they are hitting the mark.

      If you ever decide you want to treat yourself to an even more immersive experience down the road, you might want to look into our premium WH-1000XM6 headphones. They take everything you love about great battery life and elevate it with our industry-leading noise cancellation, ultra-premium comfort, and breathtaking sound quality.

      Thank you for being a valued part of the Sony family.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good sound from headphones .very little outside noise! also nice and comfortable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Altonslittleblackrouter,

      Awesome! We are happy to know that you are satisfied with the incredible sound quality and very comfortable fit design of our WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    NICE LOUD AND FASHIONABLE EARPHONES

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple but with class, good sounds and quality. I really love it, either working out or just chilling. Its the best choice ever

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GLENNPRINCIPE,

      Thanks for the review and the 5-stars rating! It brings us great joy to hear how much you are enjoying your Sony headphone's top-technology features! With up to 50 hours of battery, amazing Sound quality and modern and comfortable design, you'll be able to enjoy listening to your favorite tunes at your workout sessions, or when just relaxing for a while!

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap but good quality I thought the audio was going to be bad but I’m pleasantly surprised

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really nice! Nothing like the quality of Sony

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and comfortable. Great sound quality. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Replacement Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a replacement for my son's headphones. A very reliable company with great sound quality. Great choice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Movie!
      Thank you for your feedback! We are delighted to hear that you chose the WH-CH520 as a replacement for your son's headphones.
      This model features exceptional sound quality and a comfortable design, making it perfect for all-day listening. We appreciate your trust in our products and are thrilled that you’re satisfied with your choice!

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Nice Headphones

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Its good for the price. It has good sounds and ita comfortable on the ears

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Larry, Great! We're very happy to hear you like the excellent sound quality and comfortable fit of your Sony WHCH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Wireless Headphones WH CH520

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and volume control. Good fit for my small head, too! True value.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Lightweight

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Versatile and able to use for a long time without charging. Lightweight too

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing earphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earphones they were so good that someone stole them but they were great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DannyB,
      We're so sorry to hear that happened to your headphones.
      Despite the situation, we are very glad to hear that you thought the WH-CH520 headphones were excellent.

      We truly appreciate you still taking the time to share how great they were, even under these circumstances.

      Thanks for considering Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item good sound quality and easy to connect to

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this The sound is just enough for me

    I would recommend this to a friend