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Customer Ratings & Reviews

$58.00
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The comparable value is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2418 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,418 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fabulous headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my headphones they are truly the best. I would recommend them to anyone in need of some good quality headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use for the gym everyday. Perfect for me. Sound and battery life is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamuelM, we're glad you like the sound quality and battery of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for my kids. Sound is great, and connect easily.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Tells you battery status

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear. Tells you battery status when you turn on the power button.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CeeCee,

      Thanks for commenting! We are so happy to know your satisfaction with the very comfortable fit design, exceptional sound quality, and reasonable price of our WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great battery lasts long. Only problem is you have to press tge power button a long time to turn ut on

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nicolle!
      Thank you for your feedback! We are thrilled to hear that the WH-CH520 headphones are working well for you and that you appreciate its long-lasting battery life. We appreciate your input regarding the power button and will take it into consideration.

      The headphones also offer excellent sound quality and a comfortable fit, making them perfect for extended listening sessions.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bestbuy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This amazing work and comfortable also nice cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones and so comfortable. Will be buying a second pair for the gym

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Matt1979!
      We are pleased to learn you're loving your new WH-CH520 headphones.

      We designed them to be as lightweight and comfortable as possible for all-day listening, so we’re glad you're happy with your purchase. The long battery life is a great feature, so they should be perfect for your workouts too!

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best midrange headset I've owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great the audio quality is good for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JerryC, thank you for your review! It is fantastic to know that the WH-CH520 is delivering great performance and solid audio quality for you.

      This model is crafted to provide clear, balanced sound along with comfortable wear and a strong wireless connection. Plus, its battery life ensures you can enjoy your music without frequent interruptions.

      Thank you for putting your trust in Sony!
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony WH-CH520 Wireless Headphone - Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound with great noise cancellation. Long Bluetooth reach. Excellent product!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great value for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use for the gym daily and hardly have to charge, they’re loud and perfect for me and I purchased for my boyfriend and son as well

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my mom. Sound quality is great and very comfortable on the head and ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tigerbunny, Thank you for purchasing the Sony WHCH520! We're very pleased to hear you like the great sound quality and comfortable fit of these headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Sony WH-CH520 Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality sound, for the price. Comfortable. An improvement from the previous version of this model.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyA, nice! We're glad you like the sound quality and comfort of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable and easy to use! Would definitely purchase again!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    I Love These

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love walking with these on. They give good sound. I wpuod def buy these again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Schmicky,

      Thank you for choosing Sony!

      It's fantastic to know that your WHCH520 headphones make your walks more enjoyable with their great sound. Hearing that you would definitely choose them again means a lot to us. Thank you for sharing your experience—we hope you continue enjoying every moment with your headphones!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, good durability and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are absolutely amazing! The sound quality is crisp, clear, and rich, with deep bass and sparkling highs that make listening to music a true pleasure.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Sony wireless headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has an excellent sound and good quality plus it’s very light.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost is very reasonable for the quality you get out of these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Djclinthtp,
      Awesome! We're glad we were able to give you a great deal. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Designed for all-day comfort. Not only is the design stylish, but it’s also crafted with ease-of-use in mind. The lightweight build and swivel earcups gently slip on and off, while the adjustable headband, cushion and soft ear pads give you all-day comfort. Thanks for choosing SONY and enjoy your new headphones! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for small ear people amazing sound !!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, EmanuelE!

      We are so happy to hear that the WH-CH520 is a perfect fit for you! Finding the right comfort level can be a challenge, so we're thrilled to know that the design works well for you and that you're enjoying that "amazing" Sony sound.

      Thanks for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good head phones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice durable headphones with a decent sound quality

    I would recommend this to a friend