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Customer Ratings & Reviews

$58.00
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Customer reviews

Rating 4.6 out of 5 stars with 2418 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,418 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good and it feels comfy to wear, even after a prolonged period.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gerardo, we're glad you like the sound quality and comfort of our product. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and very comfortable. Very good relation cost quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MiguelL,

      You made the right choice! We're glad that you are enjoying the sound quality and comfort of the headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the third time I have bought this Sony Headsets .My grandsons loved them. They lift weights ,run and walk in them. They wear them out. Finally one of of the headset soft ear piece will come off.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, KarenS!

      We’re honored to be your go-to choice for your grandsons! It sounds like they really put the WH-CH720N to the test with their active lifestyle. We're glad to know they enjoy using them for their workouts.

      Thank you for your loyalty and for choosing Sony again!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got these headphones for my sixth grader for school. He absolutely loves the color which is why he initially chose them.But the reviews have been pretty good.And so far, he has had no issues with them and said that they run absolutely perfect.And he's also had quite a few people.Tell him how nice they are, which also is a plus when you are in sixth grade lol

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these for use on his iPad. Battery life and ease of use are definite pluses. Would definitely buy again, worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound quality. This is second pair we bought!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Madhukar,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you’re enjoying the great sound quality of your second pair of WHCH520 headphones! Your continued support means a lot to us, and we're grateful to be part of your listening experience.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Battery life, Weight

    Rated 4 out of 5 stars

    Good a little small

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its has a long battery life and is very light weight but its a little small for my ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound quality. been using it everyday. been great,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Svenskey,


      We are delighted to hear you are enjoying the great sound quality and finding the WH-CH520 a great fit for your everyday listening! That's fantastic.

      Thanks for choosing Sony. Best regards, Eliab sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid love this headphone. The style, sound and durable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my niece .She loved it. Audio sounds good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnjuT,

      That's fantastic! We are truly heartened to learn that your niece is enjoying her new headphones. We designed the WH-CH520 to deliver High-Quality Audio, enhanced by our DSEE technology, which helps restore the detail lost in compressed music. Your niece will surely appreciate the amazing Up to 50-Hour Battery Life for long days of listening, and the convenience of the Multipoint Connection feature, allowing her to easily switch between her phone and a computer for music or online classes.

      Thank you for trusting Sony!

      Best regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them as a gift but I received them and they seem to be great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly best purchase I’ve made. They’re a great quality for the price, they can get uncomfortable after a while but nothing crazy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, user486896,

      Thanks for the great review! We are very glad to hear how much you are enjoying your Sony Headphones! It is great to hear you are enjoying their amazing Sound quality. Do not forget to download the Sony Sound Connect app to enhance the experience!

      Thanks for choosing Sony, have a great day!
      -DiegoV Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Price and Battery Life for the Kids!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sale price, sound quality, and battery life are perfect for the kids!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ReeseDawg We're glad that you like the sound and battery life. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great value!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale!! No regrets. Sound and battery on point!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery power and comfort. Would recommend this to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Garmin,

      Fabulous! We are extremely pleased to know your satisfaction with the very comfortable fit design and long-lasting battery life of the WH-CH520 Wireless Headphones. We truly appreciate your recommendation! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Happy with my purchase:)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only do they look beautiful, they work really well. Ive had a previous pair for over a year and it still works exceptionally. Ive never had issues with connection or anything.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bst choice and affordable headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice for me. Soft comfy on the ears. I can use them for hours

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it over all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of the sound. The noise cancelling is superb!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, great sound and very comfortable. Great set of headphones!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sportsdoc,

      Fantastic! You've made a great choice! We are so happy to know your satisfaction with the amazing sound quality, very comfortable fit design, and reasonable price of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great quality great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with noise cancellation and Sony for the price amazing good quality no need to buy more expensive ones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Pablo,

      Thank you for choosing Sony!

      We're thrilled to hear that you are enjoying the WH-CH520 headphones and their impressive passive noise-cancellation feature. It's fantastic to know that you find them to be an excellent value. Your experience motivates us to continue delivering high-quality products.

      Best regards,
      -Fred Sony_US