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Customer Ratings & Reviews

$58.00
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Customer reviews

Rating 4.6 out of 5 stars with 2418 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,418 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice set of headphones. The sound quality is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, AmieSB!

      We're glad to hear you're enjoying your WH-CH520 headphones and that you consider them a nice set. It's great to know that you are finding the sound quality to be excellent. We design our audio products to deliver clear and balanced audio for everyday listening.

      Thanks again for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling, nice fit and beautiful sound. No regrets buying.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarenT,

      That's fantastic! We are so happy to know your satisfaction with the incredible sound quality, very comfortable fit design, and superb performance of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Mom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them! Battery last all day and very comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alfarofamily,

      That's fantastic! We are extremely pleased to know that your son loves our WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, very comfortable fit design, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and battery life, but no bluetooth dongle.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeighB,

      Thanks for commenting! You've made a great choice! We are extremely pleased to know your satisfaction with the exceptional sound quality and long-lasting battery life of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Value buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good for the price. Fit well and good volume

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bspstang, Great! We're thrilled to hear that you like the sound quality and fits well. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A budget beast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchase these headphones and I must say I really like them. They are loaded with features and they have great battery life. What's not to like.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Reliable and Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones have been really good for my day to day use, they are really complete and my favorite thing is how easy is to pair them to your devices, Phone,TV and console, plus the battery last a really good amount of time and charging is super fast! Really good purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ErickM, We're delighted to hear that you are enjoying your new headphones. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin sony-global

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product i will buy it again. I will buy them again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello David1994,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you are pleased with your WH-CH520 headphones and that you would buy them again. Your loyalty means a great deal to us. To enhance your audio experience even further, we invite you to explore our latest models such as the WH-1000XM6 and WH-ULT900N, which offer advanced features and cutting-edge sound technology. You can discover more about these models here: https://electronics.sony.com/audio/headphones/c/all-headphones. We look forward to continuing to bring you exceptional sound quality and innovation.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good standby battery life, great for music and chats.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LoriH, we're glad you like the battery and sound quality of our product. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good headphone, very comfortable and also with a good price

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones have good sound quality, seem very durable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidH, Thank you for this amazing review of your WH-CH520 headphones. We're glad you love the exceptional sound quality and durable design of the unit. Our WH-CH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to Bluetooth to me new iPad and to my old TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not bad!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and decent sound. The sound does bleed but its a good enough purchase for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SabrinaF,

      Thank you so much for your review and for sharing your experience with the WH-CH520 headphones! We're delighted to hear you're enjoying them. We designed these to be a fantastic and affordable option for everyday listening, so we're happy to hear you feel it's a good purchase for the price. Your feedback about the sound bleeding is noted and helpful for our team. We're always working on perfecting the listening experience, and input from customers like you is key.

      Thank you for choosing Sony!

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Phenomenal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the output of the earphone. I have recommended it to my husband and a few friends. The sound is phenomenal. Charlene Coleman

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great, easy on the ears. Just as expected and more.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DCinPA,

      Fantastic! We are extremely pleased to know your satisfaction with the amazing sound quality, very comfortable fit design, and superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wear with ease

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit. Sound quality is clear. Priced well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rachel, Awesome! We are so glad to hear that you are happy with your purchase! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    13 year old gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and good quality. Last minute gift and they loved it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StamfordBridge!
      We are truly wonderful to know that the WH-CH520 headphones were so well-received.

      It's designed to be a great combination of quality sound and ease of use, with features like a super long battery life and the ability to connect to two devices at the same time.
      We hope they continue to enjoy them for a long time!

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound system is so good and good choice for my kids.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Starter headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter headphones if you're thinking about switching over from earbuds. I use them everyday for casual use and I find they don't really start hurting my ears up until the 5-6 hour mark. Battery life is phenomenal and I've never had to stress about it being low battery ever. I'd definitely recommend getting it when it's on sale.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Krant, Thank you for the awesome review! We're very pleased to hear that you use these headphones everyday for casual use, and good to know you like the comfortable fit, long battery life, and overall performance of your Sony WHCH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound and clarity but discomfort for ears.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is little uncomfortable if wear for a while. The sound and clarity is great. Built in microphone works great. I like the product. If the product is more comfort to the ears, I think this will be a great product.

    No, I would not recommend this to a friend