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Customer Ratings & Reviews

$58.00
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Customer reviews

Rating 4.6 out of 5 stars with 2418 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,418 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Slept like baby

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling was superb, used it in a long haul flight, all noise cancelled out. Highly recommended if traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son happy with his headphones the quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    100/10 would recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these headphones are 100/10 would recommend to anyone and they are more so on the cheap side a little and the sound is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphone review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones it has great quality and would definitely recommend for someone interested in Bluetooth headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound but fragile!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and noise cancellation is great! My teenage son wears these and he can’t hear a thing when i call him from another room. Unfortunately they do break pretty easy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ain’t headphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If my headphone is not Sony I don’t like it Sony is the best good sound systems and sounds good I love it and highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is absolutely amazing! It works perfectly, looks great, and makes my life so much easier

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, good quality sound, great materials

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello jimenez9,

      Thank you for choosing Sony!

      It’s rewarding to hear that you’re enjoying the WHCH520 headphones and are impressed by both the sound quality and the materials. Knowing that these features stand out in your experience motivates us to continue delivering high-quality audio products. We hope your WHCH520 headphones keep enhancing your listening moments!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good performance. Comfortable, less weight.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MdsaifurR, amazing! We're glad you are enjoying your new headphones! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bayr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool product and great price great sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my soon to be wife and she loves them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello IMMORTAL72,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the WHCH520 headphones were well received by your soon-to-be wife. We sincerely appreciate your support and are pleased that our product has contributed positively to your experience. For further enhancements, we recommend exploring our latest models, such as the WH-1000XM4 or WH-1000XM5, which offer advanced features and improved performance. You can find more details about these models at https://electronics.sony.com/.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Get What You Pay For

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to avoid ruining my AirPods Max while working out due to sweat. Have only used them a couple of times, but the headphones have handled the sweat. The sound is OK. I have a shaved head, and they tend to slip, whereas the AirPods Max didn't. All in all, good value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pair of bluetooth headphones. I charged them when i first got them and have used them a dozen times an hour+ at a time and are still charged

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value excellent sounds. I have bought 3 pairs of these headphones. They do not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable and sounds so good very good and the system of the sounds is amazing I love it especially when working out

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ahmad, Thank you for the positive review! We're glad you appreciate the great value and excellent sound of your Sony WHCH520. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Headphones Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelente headphones with Bluetooth I love it great for my activities

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SECRETSHOPPER2021,

      Thank you for choosing Sony!

      It brings us great joy to hear that you are loving your WH-CH520 headphones! We are so glad they have become such a reliable companion for your daily activities. Since you enjoy the freedom of Bluetooth and a comfortable fit, you might also appreciate exploring our latest lineup. We aim to design every model with the same quality you enjoy now, and we are confident you will appreciate the advancements in our newer releases. You can explore all our top-rated models here: https://electronics.sony.com/audio/headphones/c/all-headphones

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Great Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is clear and balanced, and they’re comfortable to wear for long periods. Easy to set up and use. Overall, very satisfied.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Gabby,

      Thank you for choosing Sony!

      It brings us great joy to hear that the WHCH520 headphones deliver clear, balanced sound and offer comfort for extended use. We're also glad the setup process was simple and user-friendly. Your positive feedback inspires us to continue creating products that enhance your listening experience with ease and comfort.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sony Headphones for Daily Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good quality headphones purchased for daily use. The previous ones lasted at least two years. Hopefully, Sony never stops making these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It on top of the ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is pretty, but I didn't know it seats on top of your ear so I had to return it. I sound quality it good I think.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WOMPWOMP,
      Thank you for sharing your feedback on the WH-CH520. We're glad to hear you appreciate the color and sound quality! We understand that comfort is essential and the design of the headphones may not be suitable for you. We truly appreciate your input.

      Thank you for considering Sony products.
      Best regards,
      - Stephanie Sony_US

  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my granddaughter. Good fit. Like it.

    I would recommend this to a friend