Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 12159092
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.
This summary was generated by AI based on customer reviews.
Adjustable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These fit really well and I like that they're adjustable
I would recommend this to a friendBest Sony headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy setup, clear sound, fits well, very good even when your jogging or walking
I would recommend this to a friend- Pros mentioned:Sound quality
Great headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought these headphones for a xmas gift for my nephew. He enjoying them everyday and the sound is wonderful.
I would recommend this to a friend - Pros mentioned:Sound quality
Solid headphones for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For an inexpensive set of headphones these work well and sound good.
I would recommend this to a friend - Pros mentioned:Sound quality
Easy to use!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Easy to set it up. Crystal clear sound. I am 100% satisfied!
I would recommend this to a friend - Pros mentioned:Sound quality
Great for any occasion
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy these headphones since I bought. They are a great replacement for the prior ones that I wore out. I made a great choice with this purchase.
I would recommend this to a friend Sony wireless headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for headphones to use at the gym. Most of the options I looked at were over $200 and then best buy had Sony wireless headphones for $60 I read the great reviews and was able to use rewards to purchase the item. Thanks Best Buy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BMF3,
That's amazing! You've made a great choice! We are extremely pleased to know that it perfectly suits your needs and expectations. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Great headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphone. I was amazed at how well they worked! They are light, and they sound great. They are also fairly compact. Knocking one star off because the keys on the side are too small and Bluetooth pairing was bit of a challenge. Once I got it going through, I was super pleased. I would definitely buy these again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vaarta, Thank you for the positive review! We're so glad you like the lightweight and compact design, great sound quality, and overall features of the Sony WHCH520. At Sony, we are always looking to improve our product quality and features. We have noted your input about the size of the buttons and pairing procedure and will be sure to forward this feedback to the appropriate department.
Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
wireless headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is good and price is not that expensive
I would recommend this to a friend - Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them for my daughter and she loves them, clear sound. A great value
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DanielC,
Thank you for choosing Sony!
We're thrilled to hear that your daughter loves her WH-CH520 headphones. Providing clear sound and great value is what we strive for, and it’s encouraging to learn that the product performed to your satisfaction. Enjoy the music!
Best regards,
Fred
- Pros mentioned:Sound quality
Great Sony Headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality headphones. Sony always makes amazing sound products.
I would recommend this to a friend - Pros mentioned:Sound quality
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect! Sound is excellent! Would purchase again for gifts!
I would recommend this to a friend - Pros mentioned:Sound quality
THIS IS THE BEST HEADPHONES
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphone I ever had. Sadly I has to return it because someone broke it by accident. Being someone who plays basketball daily, this is the best option you could pick
I would recommend this to a friend Headphone Bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these headphones. It wasn’t that much because I used the coupon and at the time I was looking for another pair of headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Talk!
We feel privileged to know that you are loving your new headphones, especially since you found them while looking for something else!
The WH-CH520 is designed with soft earpads and a lightweight headband to keep you comfortable all day long. They also support Hands-free calling, allowing you to answer a call with one click of the buttons on the earcups without ever taking your phone out of your pocket.
We're glad you chose Sony!
Happy New Year and best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ease of setup and good sound quality.Comfortable fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ManiS,
Thanks for commenting! We are so happy to know your satisfaction with the incredible sound quality, ease of setup, and very comfortable fit design of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Love Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality and good prices ever!! The costumer service wonderful…
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KikeDonado. We're thrilled to hear that you are pleased with the quality, pricing, and customer service of Sony Electronics!. It's always wonderful to receive positive feedback from our customers. If you have any specific items you found particularly impressive or any experiences with our customer service team that stood out, feel free to share them!. Thanks for choosing Sony. -Milton
- Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning these not because of the quality but because the headphone wasn't as appealing to me as the earbuds. Sound was clear and microphone was heard by the person on the end. If you are a headphone person, I would recommend this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LoriK,
We are glad to know your satisfaction with the superb performance of the WH-CH520. It is unfortunate to hear that you had to return them due to your personal preference. We greatly appreciate your input and recommendation. We hope to have the opportunity to serve you again in the future.
Best regards,
Romeo
- Pros mentioned:Sound quality
Good for the price tag
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent quality for the price I works say. Good for everyday use. 3.5 stars. Good deal
I would recommend this to a friendBrand response from SonyListens
Posted .Hello IradiD,
Thank you for considering Sony products.
It brings us great joy to hear that you are enjoying your WH-CH520 headphones for your everyday activities and that you feel you secured a good deal. We truly value your feedback on the quality and value of this model. Our goal is to provide a five-star experience for every listener, so if there is anything specific we can do to improve your time with the product or if you encounter any issues, please reach out to us at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones. We would love the opportunity to help you get the most out of your audio.
Best regards,
-Fred
- Pros mentioned:Sound quality
Uncomfortable and fits weird
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know everyone's ears and heads are different, but these are really uncomfortable for me. I don't consider them on-ear headphones. They're kind of a mix of on and over. They just don't fit right on my ears. I mainly use it in bed while I watch videos on my tablet. I have to wear glasses in order to see and these press tightly against my ears and the arms of my glasses, to the point where it actually hurts after several minutes. As for the sound. They are really good at the price point. Pairing my phone and tablet was also a breeze. They are just too uncomfortable, so I will be returning them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Scooter,
We are sorry to hear about your experience. This is definitely not the customer experience we want you to have. If the headphones are still with you, we highly recommend wearing the headphones correctly and adjusting the length of the slider according to the size of your head: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html.
We take all user input seriously and will make sure your comments reach the appropriate person. If you are still uncomfortable, you may want to consider checking out our over-ear headphones such as the WH1000XM5 or WH1000XM4. Should you need further assistance, you can email us at socialsupport@am.sony.com.
Sincerely,
Vincent
- Pros mentioned:Sound quality
Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality at an awesome price!! Caught these on sale…I’ve always been a fan of Sony products.
I would recommend this to a friend