Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 12159092
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality at an awesome price!! Caught these on sale…I’ve always been a fan of Sony products.
I would recommend this to a friend - Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product and quality. The headphones are working very well.
I would recommend this to a friend - Pros mentioned:Sound quality
Good product
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] The product has clear audio and good for the gym to work out.
I would recommend this to a friend Good Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really an excellent product for the money spent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RaymondB!
Thanks so much for sharing your feedback with us.
We feel privileged to know that you find the WH-CH520 to be an excellent product for the money! We are so happy that you are satisfied with your purchase.
While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.
Thank you for selecting Sony!
Best regards,
Estefany
Great purchase!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product was easy use and set up. Really have enjoyed them.
I would recommend this to a friend- Pros mentioned:Sound quality
Get yours!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this during the Black Friday Sale. I definitely recommend this. It has a very slick and great design. I got one for my kids as well. The sound is amazing!!!
I would recommend this to a friend - Pros mentioned:Battery life
Good quality headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. The battery lasts a good amount of time too.
I would recommend this to a friend - Pros mentioned:Sound quality
SONYYY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been using them for a couple months now, and i was really surprised with the quality and sound. They've lasted me a long time and they match with so many outfits i love them sm <333
I would recommend this to a friend - Pros mentioned:Weight
Wireless headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Bought for my 10 year old. They fit just fine and are not heavy.
I would recommend this to a friend Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are extremely useful for connecting to the computer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PhylisF,
We are glad to hear that your WH-CH520 headphones are working well for your computer setup! We appreciate you sharing how useful they have been for your connectivity needs.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life
Best choice….
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work really good and not expensive ! The battery stays long too!
I would recommend this to a friend - Pros mentioned:Sound quality
Great for listening, but talking, affordable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds is great, mic is my only complaint, these headphones are more for listening than they are for talking on the phone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArielB,
We are thrilled that you’re enjoying the sound quality and Cappuccino finish of your WH-CH520! We designed these with a 50-hour battery life for long-term listening enjoyment.
Thanks for choosing Sony.
Best regards,
Eliab
Great headphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my son for his birthday and he uses it all day every day. He has it connected to his iPhone and it works perfectly
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the wonderful review, KarleyS!
Happy birthday to your son! We are so glad to hear he's loving his new WH-CH520 and that they’re working perfectly with his iPhone. It's great to know they’ve become such a big part of his daily routine.
Thanks for choosing Sony for such a special gift!
Best regards, Gus, Sony Social Media Team
Sony headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them for my wife as a gift. She uses them at home and the gym. Great product
I would recommend this to a friend- Pros mentioned:Comfort
Love this!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my husband (after a few attempts with other products that didn’t work out.) He loves this headset! He appreciates the ease of bluetooth connectivity and the noise reduction that it provides. Also, it’s comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JanS,
That's fantastic! You've made a great choice! We are really thrilled to know that your husband loves our WH-CH520 and that he's satisfied with the ease of Bluetooth connectivity, very comfortable fit design, and superb performance of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Great Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dad loves them. Great quality and loud. Blocks out outside noise. Perfect Gift, Great value!
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Bass
Pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound not enough bass would only use for movies.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TiffanyC, Thank you for the feedback on your experience with your WH-CH520. While we're glad you like the great sound quality, we regret to hear that the bass level did not live up to your expectations. If the sound or bass is still low even after adjusting the volume on the connected device, adjust the volume with the “Sony | Headphones Connect” app. Please refer to this link for more details: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! -Sam
Great headphones for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my son on sale. He loves them. They sound great and fold up and fit right into his laptop bag.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TandB,
Thanks for sharing your review! It's a truly pleasure to hear that your son is so happy with his new WH-CH520 headphones. We are glad they are working out perfectly for his daily use and that the sound quality is making a great impression.
We appreciate your business and thank you for choosing Sony headphones!
Best regards,
Estefany
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t have gotten the kids a better gift. I don’t hear their games and they aren’t telling me I’m to loud. They love the headphone
I would recommend this to a friend- Pros mentioned:Comfort
Better than the WH-CH510
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are louder than the older model. The cushion on top of the headband is very comfortable. These headphones seem to be sturdier than the previous model. The battery life is similar to the older model but the new model will tell you how much battery life is left.
I would recommend this to a friend