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Customer Ratings & Reviews

$58.00
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Customer reviews

Rating 4.6 out of 5 stars with 2423 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,423 reviews
  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for my wife as a gift. She uses them at home and the gym. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad loves them. Great quality and loud. Blocks out outside noise. Perfect Gift, Great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son on sale. He loves them. They sound great and fold up and fit right into his laptop bag.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TandB,
      Thanks for sharing your review! It's a truly pleasure to hear that your son is so happy with his new WH-CH520 headphones. We are glad they are working out perfectly for his daily use and that the sound quality is making a great impression.

      We appreciate your business and thank you for choosing Sony headphones!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Gym Workouts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound, easy controls, fast charge one thing less to worry about on the way to the Gym

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t have gotten the kids a better gift. I don’t hear their games and they aren’t telling me I’m to loud. They love the headphone

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! For the price I got in sale , can’t beat it! Although I wish they could go higher as far as volume

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GenevieveL,

      Thank you for your positive feedback regarding the WHCH520 headphones, it's great to hear you love them, especially for the sale price! To enhance your listening experience, we offer options such as the equalizer, high-quality Bluetooth settings, and audio upscaling through the Digital Sound Enhancement Engine (DSEE). Within the “Sony | Headphones Connect” app, go to [Sound] to access and adjust these features.

      Here’s the link so you can easily follow the steps: https://www.sony.co.uk/electronics/get-started-with-your-wh-ch520

      Thank you for choosing Sony!
      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    A BEST buy!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my people that workout, you know when you’re airpods fall out during a max-session day? Well these are your solution. While they may not fall off, you can also go your whole gym session without hearing anyone talk or drop weights.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rab09876,

      Fantastic! We are extremely pleased it suits your needs. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Does just what I need it to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these headphones to have as a back and unexpectedly these are the ones I use the most. I like how you can control and personalize with the app. A great buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MiaG,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you’ve made the WHCH520 headphones your go-to choice and enjoy the control and personalization options through the app. It’s wonderful to know they’re enhancing your listening experience in a way that feels just right. Thank you for sharing your positive experience—your support truly means a lot to us!

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the sony headphone, i us them atleast 1.5 hours to the gym and the power holds up for couple weeks. Its been 2 month since the last time i charge them and they are still at 70%

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Clear sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and sound proof I feel like I’m at a concert the sound comes with great bass and clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is great. This is the 3rd headset I get for my daughter and is because she breaks them stepping on it by mistake:( but she loves them and with the price I got them I should by 3 more just incase she breaks it again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patty‘s headphones for my nephew’s during Christmas best gift ever! They are excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, easy to carry around and awesome sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow, good purchse!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these even when I'm using the lawn mower or blower and am impressed with the noise canceling feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter had been enjoying this one for more than 3 months and very happy with it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArtistDrive!
      Thanks so much for sharing your feedback with us.
      It is fantastic to know that your daughter has been having such a great time with her WH-CH520 over the last few months!

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Liked them so much had to go back and get another!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter and ended up going back and getting another one for my other daughter about a year later. They work very well. The charge lasts a very long time. Both of my daughters are very happy with them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi aquasocks182,

      That's amazing! You've made a great choice! We are truly grateful to know that your daughters are very happy with the superb performance of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff. Kid loved it. Great gift. Shipped quickly and arrived perfect condition.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight good to use at the gym or any activities.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdithC, thank you for your thoughtful review of the WH-CH520 headphones! We're thrilled to hear that you find them lightweight and suitable for gym activities and other usage.

      The WH-CH520 is designed for comfort and portability, making it an excellent choice for those on the go. Its lightweight build enhances wearability during exercise, and its sound quality ensures that you can enjoy your favorite tracks while staying active. If you have any other feedback or questions about specific features, feel free to share!

      Thank you once again for sharing your experience and for choosing us!
      Gus Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sony headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headset and great audio sound and clearity

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and are very comfortable. Great buy!!

    I would recommend this to a friend