Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 12159092
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Works as expected
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I blught this for myself and my daughter. They work well but i will admit I am not great at telling sound quality. The sound was good to my ears. They sit on top of the ears, not around so that does get a little uncomfortable after a while.
I would recommend this to a friend Love these headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, these are the best headphones. I recently got my PC and I was looking for headphones that were on the cheaper side and I came across these. I’m glad I did, 10/10!
I would recommend this to a friendVery good for the gym
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got them to be gym head phones, i keep them in the car just for that reason. The only thing i wish is that the noise cancellation was a little bit better. But if i wanted that I could’ve bought me $399 pair. So you get what you pay for. I give them a 8.5/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ace1, Thank you for the positive review! We're very pleased to hear you're enjoying your new Sony WHCH520. Please note: These headphones doesn't have a noise cancelling feature. If you're looking for a Sony headphones that has an active noise cancelling feature, please check out the Sony WH1000XM4 and WH1000XM5. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Good for daily use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, Good for Zoom/Teams calls and decent for music.
I would recommend this to a friend - Pros mentioned:Sound quality
This was a surprise!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't expecting much from a pair of $60 dollar headphones just for riding with my mother in a car, but my gosh this thing is packed full of low and high frequency sounds!
I would recommend this to a friend - Pros mentioned:Sound quality
Quality headphone at affordable price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality headphone from Sony. The sound quality is good but the only drawback is the microphone is it not able perform noise cancellation.
I would recommend this to a friend - Pros mentioned:Battery life
Not worth buying!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are not good! I was so excited to use them as these are my 2nd Sony headphones! When I first purchased I realized they were not loud and I can hear everything around me if I am somewhere. Also about 3 weeks later one side sounds lower than the other or not working and some days it sounds normal. So now I’m stuck with these since I’m out of the return or exchange policy. Really sucks as I would like to just exchange for another Sony model as I loved my 1st Sony headphones which made me get another pair when I lost them. Sadly, only plus is battery life!
No, I would not recommend this to a friend - Pros mentioned:Comfort
Great Service and Product!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones -- very comfortable. Also, the person who helped me find headphones within my price range was extremely helpful and kind. All in all a great experience and purchase. Thank you!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anna,
Amazing! We're thrilled to know that you love our WH-CH520, and that you are satisfied with its very comfortable fit design & superb performance. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Great value headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value headphones. I use this when I go for a walk to listen to music and I use them in teams at work works great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichardA,
Thanks so much for the feedback! It is fantastic to know that your WH-CH520 headphones are working out so well for you, whether you're out for a stroll or busy on a work call. We love hearing how they fit right into your daily routine.
Thank you for selecting Sony!
Warm regards,
Estefany
- Pros mentioned:Sound quality
Nice sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality sound for the price with a nice bass!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your feedback, GregoryW! We're delighted to hear that you’re enjoying the sound quality and bass performance of the WH-CH520 headphones. Providing great audio at an accessible price is something we strive for, and it’s wonderful to know the headphones meet your expectations.
If you ever want to further customize your listening experience, consider exploring your device’s equalizer settings or the Sony Headphones Connect app (if compatible) for even more control over your sound preferences. And if you have any questions or need tips on care and maintenance, feel free to reach out—regular cleaning and careful charging can help maximize longevity and performance.
Thank you again for choosing Sony! Your satisfaction motivates us to keep delivering quality products.
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Sound quality
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality on these headphones are great. The only complaint that I have is the size of thr headphones-if your head is even a little large, they will be tight.
I would recommend this to a friend Sounds clear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great got it for my daughter she 9 just right for her while not being too expensive
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LamarT!
Thank you for sharing your experience with the WH-CH520 headphones. We are delighted to hear that they are a perfect fit for your 9 year old daughter, offering both comfort and affordability.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy, sound is so clear. Always wanted wireless headphones
I would recommend this to a friend - Pros mentioned:Battery life
Nice headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these in my car to connect for entertainment system in the rear seats. They are pretty good. And another good thing is we can recharge these. No need to bothered for batteries.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anil, amazing! We're glad you are enjoying our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Amazing sound
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love these headphones for headphones that are under $100 these sound quality is amazing. The only thing I didn’t like is how small the ear piece is.
I would recommend this to a friend power of good customer knowledge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent customer service. listen carefully and willing to share computer knowledge others
I would recommend this to a friend- Pros mentioned:Sound quality
Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality headphones good audio good design and nice app
I would recommend this to a friend - Pros mentioned:Sound quality
Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones sounds really good also i had beats and i think it sounds better than the beats
I would recommend this to a friend - Pros mentioned:Sound quality
Sony head sets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, sound quality is very good. I have no complaint.
I would recommend this to a friend Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price and sound is fantastic!! Easy to connect to TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Dude,
Thank you for choosing Sony!
We’re excited to hear that you’re enjoying the excellent sound quality and ease of connection with the WH-CH520 headphones. It’s great to know that they offer such great value while seamlessly enhancing your TV experience. Your feedback truly means a lot to us!
Best regards,
-Fred