Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 12159092
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great. My sonsl luvs it. I brought 3 of them in different colors.
I would recommend this to a friend - Pros mentioned:Sound quality
CL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset. Great sound. I will recommend this product to everyone.
I would recommend this to a friend - Pros mentioned:Comfort
Ok, for what I use them for.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, I mainly use them to listen to shows while cleaning the house. They are comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Christina!
Thanks so much for sharing your thoughts on the WH-CH520.
We're really happy to hear they’re making your housework a bit more enjoyable!
Thanks again for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality headphones for the price, adjustable size
I would recommend this to a friend - Pros mentioned:Comfort
Good headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price. Comfy except they fit a bit too loosely.
I would recommend this to a friend GREAT PLACE TO SHOP
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE HEADSET WAS PURCHASED FOR MY GRANDSON AS A BIRTHDAY GIFT I AM PLEASED WITH THE YOUNG MAN WHO WAS VERY KNOWLEDGABLE ABOUT THE PRODUCT..HE WAS PATIENT AND ANSWERED ALL MY QUESTIONS BEST BUY IS AND HAS BEEN MY GO TO STORE FOR ALL MY ELECTRONICS AND APPLIANCES..EMPLOYEES ALWAYS SOO HELPFUL
I would recommend this to a friendGift for Angel Tree Child
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were bought for a child on our Angel tree. Im sure there were much appreciated
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichelleM!
Thank you for sharing your kind gesture with the WH-CH520 headphones. It is truly wonderful to know they were part of such a meaningful gift!
Thanks for choosing Sony!
Warm regards,
Estefany
- Pros mentioned:Battery life
Good Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted some wireless headphones for watching tv. These have been great! Easy to pair with my Samsung tv. Battery life seems great.
I would recommend this to a friend - Pros mentioned:Sound quality
Sony Wireless Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality headphones for the price. My daughter loves them to use with her iPad.
I would recommend this to a friend - Pros mentioned:Comfort
Best friend for office calls
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am using this from past few weeks . Obsoletely fine. I bought this to take calls as I wont be able to sit all the time in computer. The feature which are having obsoletely suits for my work.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SandhyaS,
That's fantastic! We are extremely pleased it suits your needs. Your assessment is spot on, these headphones were designed with people like you in mind. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you for the perfect star review and for choosing Sony!
- Romeo
Sony headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product Sony is stellar but over time the band started to widen and they fall of when I lean over or lay back
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, JoelZ!
We are happy to hear that you find the WH-CH520 to be a stellar product! It is wonderful to know that the sound quality and performance have met your expectations.
Regarding the fit over time, we appreciate you bringing this to our attention. While the headband is designed to be lightweight and flexible for long-term comfort, we understand how a change in tension can affect your experience—especially when leaning back. We suggest ensuring the sliders are fully retracted when not in use to help maintain the original shape of the band.
Your feedback is incredibly valuable as it helps our engineering teams look for ways to improve the durability of our future designs. Thank you for being a Sony customer!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Battery life
Great battery life!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my niece forba road trip. Excellent battery life! Sound is ok and ANC. But didn't expect that at this price point. Important part was not hearing her cellphone blaring snippets of videos while we drove for 8 hrs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonC, we're glad you like the battery life and sound quality of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl
- Pros mentioned:Connectivity
Easy and affordable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and connect to Bluetooth. The volume is superb when listening to music or engaging in virtual meetings! Plus, the affordable price of these headphones doesn’t hurt!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EDGY1,
Fantastic! We're glad to hear that you like the Bluetooth, price point and comfortable design of the headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Air time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These head phones are a much cheaper price compared to the beats. Sound just as good
I would recommend this to a friend - Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these headphones for my wife. She absolutely loves them. They’re light on your head, but the sound quality is great.
I would recommend this to a friend - Pros mentioned:Comfort
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were a gift for my kid. I haven’t heard any complaints yet.
I would recommend this to a friend - Pros mentioned:Comfort
This purchase you cant go wrong.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best things i purchased. You will love these earphones they are comfortable to wear and they dont hurt my ears. I end up falling asleep wearing them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LoriR, Perfect! We're delighted to hear that you're enjoying the comfortable fit of your Sony WH-CH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves these so much that ill probably end up getting some for myself! They sound so good i thought they cost 3x as much as they do!
I would recommend this to a friend - Pros mentioned:Sound quality
Good value headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones sound great! I don't know how long the battery lasts, as it's never run out. My only issue is that they sit on top of, no over, my ears.
I would recommend this to a friend - Pros mentioned:Sound quality
Good for long drives
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for those long drive trips, sounds good, cancels out most noise
I would recommend this to a friend